We were assigned a ground floor room which we immediate requested a room in higher floor. The receptionist told us, the higher floor was occupied by some noisy guests. Sure enough, the hotel did have a lot of noisy guests. They would stand in the pool and have rather loud conversations till late night. I was so glad I did not book the pool access room. The second night we were there, I heard the repetitive door slamming from the hallway. Besides, during the breakfast time, you would experience a marketplace like hunting opportunity. To make it clear, these are guests manner, not necessary the issue with the hotel.
On the other hand, the English level among their staff is limited and they are not as helpful as other hotels in my experience.