Enjoy your visit to Cuiaba with a stay at Mato Grosso Palace Hotel. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Alavanca de Ouro, which serves Regional cuisine and is open for breakfast, lunch, and dinner.
Languages
Portuguese
At a glance
Hotel size
136 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (BRL 15.00 per night; includes in/out privileges)
Secured covered onsite valet parking (BRL 15.00 per night; includes in/out privileges)
Height restrictions apply for onsite parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children's menu
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (2153 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 1986
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Stair-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Alavanca de Ouro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Fees & policies
Children & extra beds
Rollaway beds are available for BRL 80.0 per night
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 50.00 per pet, per day
Parking
Covered self parking costs BRL 15.00 per night with in/out privileges
Covered valet parking costs BRL 15.00 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Best Western Mato Grosso Palace
Best Western Mato Grosso Palace Cuiaba
Best Western Mato Grosso Palace Hotel
Best Western Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel
Mato Grosso Palace Cuiaba
Mato Grosso Palace
Mato Grosso Palace Hotel Cuiaba, Brazil
Mato Grosso Palace Hotel Hotel
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Hotel Cuiaba
Frequently asked questions
Does Mato Grosso Palace Hotel offer free cancellation for a full refund?
Yes, Mato Grosso Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mato Grosso Palace Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 50.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mato Grosso Palace Hotel?
Yes. Self parking costs BRL 15.00 per night. Valet parking costs BRL 15.00 per night.
What are the check-in and check-out times at Mato Grosso Palace Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Mato Grosso Palace Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Mato Grosso Palace Hotel?
Yes, Alavanca de Ouro offers Regional cuisine.
What's the area around Mato Grosso Palace Hotel like?
Mato Grosso Palace Hotel is in Central North, a short 16-minute walk from Popular Square and 8 minutes' walk from Church of Nossa Senhora do Bom Despacho.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 23, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 15, 2022
Not sure why this property is so highly rated. It was (mostly) clean and minimally comfortable. Shower had grout blackened by mildew. Two towels but no hand towels. Had to ask maintenance to come up and show is how to get the AC working. (We correctly deciphered the handheld control, but there was a separate unmarked wall switch almost hidden by the bed.) Restaurant closes relatively early after dinner. Price was high for this quality of accommodation. It was clean and comfortable enough, but below what I expected given the photos and price.
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2022
the room was just amazing
it was amazing, one of the best hotels I been, good price, good service and I doubt I woul be able to find a better view in this city
Antonio
Antonio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 21, 2021
Clean, big room
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 10, 2019
Middle
Good place. But the gym isn't good, is little and hot.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 22, 2019
Bem localizado por nós. O Senhor Ricardo e seu pessoal eram muitos gentis e bom para ajudar. A Cida, a camareira, também muita boa. A comida era excelente junta a pessoal. Era limpo e gostamos muito.
Pastor Roberto
Verified traveler
16-night business trip
Verified Expedia guest review
8/10 Very Good
Feb 5, 2019
Poor breakfast without variety, unnatural fruit juices
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2019
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Nov 30, 2016
OK to stay for short time
The room was good, but the first thing we saw when opening the room door was a cochroche.
Dinner and service at the restaurant were disapointing, but breakfast was good.
Restaurant staff not very attentive and not very friendly.
No English speeking staff at the desk or in the restaurant.
Front desk staff friendly and helpfull, allowed us to store a suit case, which was not needed, at the hotel for a week.
Peter
Verified Expedia guest review
10/10 Exceptional
Nov 24, 2024
Norton Luís
Norton Luís, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Joao
Joao, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Saiman
Saiman, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Ok para preço ser mais em conta
O hotel oferece uma estadia ok para o preço que pagamos. Mas nosso quarto estava sujo e com edredons antigos.
marina
marina, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
Boa
Hotel antigo , estão fazendo uma reforma meia boca , poderiam modernizar , café sofrível