4/10 Fair
Nov 19, 2024
Book an airbnb instead
My sister's and I have stayed at the hotel before but this will likely be our last time. I was assured a late check in was no problem, but had a very unpleasant check in experience. The cost of the hotel does not allign with the condition of the rooms. We had no hot water when we attemped to shower ar 11am, were assured it was a hot water heater issue that was fixed but by 6pm still were unable to take a hot shower. The initial solution was to be offered a separate room to shower in rather than being moved. We eventually were given another room with fully functioning amenities. The temperature controls on the heater in the new room did not work properly. Even set at 65 at night we woke up miserable because it wouldnt stop and had to be at least 80.
Marie
Marie, 2-night trip with friends
Verified Hotels.com guest review