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Best Western Plus Crystal, Hotel & Spa

4.0 star property
Art Deco hotel in Nancy City Centre with spa and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Crystal, Hotel & Spa

Exterior
Exterior
Daily buffet breakfast (EUR 19.50 per person)
Daily buffet breakfast (EUR 19.50 per person)
Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request) | Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Bar/lounge
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Free cribs/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is $111
includes taxes & fees
$96 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Rainfall showerhead
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed) | Minibar, in-room safe, desk, laptop workspace

Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Rainfall showerhead
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Rainfall showerhead
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Junior Suite, 1 King Bed, Non Smoking (with Sofabed) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Renovated in 2021
Blackout drapes/curtains
Rainfall showerhead
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Villa Thermae Nancy

Pool
Kitchenette
Laundry facilities
Pet friendly
8.2 out of 10, Very Good, (61)
The price is $96
includes taxes & fees
$83 per night
Nov 24 - Nov 25
Villa Thermae Nancy
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About the neighborhood

Map
5 Rue Chanzy, Nancy, Meurthe-et-Moselle, 54000

What's nearby

  • Congress Center Jean Prouve - 4 min walk - 0.4 km
  • Place Stanislas - 8 min walk - 0.7 km
  • Nancy Hotel de Ville - 8 min walk - 0.7 km
  • Nancy Cathedral - 9 min walk - 0.8 km
  • CHU Nancy - 4 min drive - 2.0 km

Getting around

  • Metz (ETZ-Metz - Nancy - Lorraine) - 40 min drive
  • Epinal (EPL-Mirecourt) - 55 min drive
  • Nancy Station - 5 min walk
  • Frouard Station - 10 min drive
  • Nancy Jarville-la-Malgrange Station - 11 min drive

Restaurants

  • ‪La Muraille de Chine - ‬5 min walk
  • ‪L'Excelsior - ‬3 min walk
  • ‪Le Pub - ‬3 min walk
  • ‪Little Delirium Café Nancy - ‬4 min walk
  • ‪Le Bouche à Oreille - ‬4 min walk

About this property

Best Western Plus Crystal, Hotel & Spa

Located near a train station, Best Western Plus Crystal, Hotel & Spa is a great choice for a stay in Nancy. Guests can go for a swim in the indoor pool and visit the spa to be pampered with massages, facials, or body scrubs. This Art Deco hotel also features a bar/lounge, a sauna, and a steam room.

Languages

English, French

At a glance

Hotel size

  • 81 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • From Monday to Friday, sauna and hammam opening hours are 4-6 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Bar/lounge
  • 24-hour room service

Working away

  • Business center
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1889
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.50 for adults and EUR 7.50 for children

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 19 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 6 to January 26:
  • One of the swimming pools
  • Sauna
  • Spa
The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 16 years old are allowed in the pool from 10 AM to 11:50 AM on Mondays, and from 8 AM to 9:50 AM from Tuesday to Sunday and must be accompanied by an adult. For safety reasons, the sauna and hammam are not permitted for guests under 16 years old.

Also known as

Best Western Crystal Nancy
Best Western Hotel Crystal
Best Western Hotel Crystal Nancy
Best Western Crystal
Best Western Nancy
Nancy Best Western
Best Western Hotel Crystal
Best Plus Crystal, & Spa Nancy
Best Western Plus Crystal, Hotel & Spa Hotel
Best Western Plus Crystal, Hotel & Spa Nancy
Best Western Plus Crystal, Hotel & Spa Hotel Nancy

Frequently asked questions

Is there a pool at Best Western Plus Crystal, Hotel & Spa?
Yes, there's an indoor pool. The pool will be unavailable from January 6 2025 to January 19 2025 (dates subject to change).
Are pets allowed at Best Western Plus Crystal, Hotel & Spa?
Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Crystal, Hotel & Spa?
Sorry, there's no onsite parking at Best Western Plus Crystal, Hotel & Spa.
What are the check-in and check-out times at Best Western Plus Crystal, Hotel & Spa?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Best Western Plus Crystal, Hotel & Spa and nearby?
Best Western Plus Crystal, Hotel & Spa has a spa and an indoor pool, as well as a steam room.
What's the area around Best Western Plus Crystal, Hotel & Spa like?
Best Western Plus Crystal, Hotel & Spa is in Nancy City Centre, a short 5-minute walk from Nancy Station and 4 minutes' walk from Congress Center Jean Prouve.

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Extremely well run hotel. Excellent property conditions. Wonderful bed.
Eduardo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great property. Very very central. The 50minutes included in the spa a great plus. Great service. Great breakfast. Nice bar in the evening with Cuban latin music. Rooms are France small. So is the elevator. We had a great time - recharging the batteries.
Alex, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Overall a good experience
The check in was complicated because the credit card machine to put a hold on the card, didn’t work. I had to go back. The room was really tiny but other than that all good. The hotel is at 3 min from the train station so its location is very strategic.
Annie, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great stay in Nancy
The Best Western Crystal Palace in Nancy was an easy walk from the train station. It was perfect for walking to shopping nearby or for heading to Stanislas Square for sightseeing or dining. The staff was great and very friendly.
David, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Convenient stay option in Nancy
Good stay in Nancy at the BW within walking distance from the train station and to Place Stanislas. Updated lobby and room, though small was clean, quiet and comfortable. Enjoyed the breakfast, though we also took cheaper coffee and croissants options nearby.
Bed
Desk and closet
Room view
Carl S, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Virgile, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We do not always stay in hotels but we had horrible experience with another housing option in town. We could not stay there for three more nights so I made quick reservation on Expedia and we went right to the hotel. It was only 10 in the morning but we had not had a lot of sleep. Checkin was not til 4. Staff was very kind and let us chill in lobby and got us room by one which was incredibly appreciative. Thanks so much.
jeffrey, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Elspeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location, services, value
Alton, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Expedia guest review

8/10 Very Good

Giamaria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Franck, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jeff, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful location. Very good value for money. Excellent, helpful and personable staff. Great bar area downstairs. Lovely rooftop open air bar. Best room (and bed) for the money I've had in years. Exceptional breakfast. Easy (free) on street parking (6pm to 10am) very near to the hotel. The LARGE room was very quiet, and the double curtains kept the room dark late into the morning. Highly Recommended.
Howard J, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Disappointing
Room is ancient and requires modernisation, as per rest of the hotel. Parking was 10min away and there is no temporary park on site so not easy to unload our luggage. Bar downstairs was a total disaster, loud music and poor offer. Spa in the hotel meant lots of guests around in bathrobe/swimsuit at all times….
Alberto, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nicely refurbished with everything you need
Nice refurbished hotel with pool, sauna, roof top.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved the room which was excellent for the family. The receptionist was very helpful and she even spoke excellent english!
ZAIN, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jean-Baptiste, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Well located in the center of Nancy, clean room and comfortable bed... Only inconvenient because of repairs in the building and difficulty to find a parking.
Mike, 1-night family trip
Verified Expedia guest review

6/10 Good

They are currently building and renovating this hotel. And it’s a big renovation so be warned. Rooms tired, old, small and I didn’t have a desire to look at the state of the mattress. The public toilet was clean but stank. Luckily we didn’t breakfast there. On a positive side - good location and a delightful, helpful receptionist.
Georgina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Une bonne adresse pour un séjour professionnel
Hotel très bien situé au centre ville. Très facile d'accès depuis la gare et les principaux parking publics. Très peu de traffic la nuit et un environnement calme. Les chambres sont petites mais confortables et bien équipées. Petit déjeuner simple et de bonne qualité. Personnel très agréable et efficace.
Etienne, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

A friendly hotel close to the railway. It is presently being renovated which I think limited the breakfast area and choices but I'm sure improvements will benefit the hotel. Nice towels and shower.
Merren, 2-night trip
Verified Hotels.com guest review