Located near a train station, Norwood House Motel & Reception Centre is a great choice for a stay in Melbourne. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Bar/lounge
Barbecue grills
Traveling with children
Fence around the pool
What to do
Golfing nearby
Horse riding nearby
Winery tours nearby
Working away
Business center
Conference space
Services
Front desk (limited hours)
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
DVD player
LCD television
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Food and drink
Refrigerator
Microwave
Toaster
More
Daily housekeeping
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for AUD 25.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Norwood House Motel Reception Centre Mount Eliza
Norwood House Motel Reception Centre
Norwood House Reception Centre Mount Eliza
Norwood House Reception Centre
Norwood House & Reception
Norwood House Motel & Reception Centre Motel
Norwood House Motel & Reception Centre Mount Eliza
Norwood House Motel & Reception Centre Motel Mount Eliza
Frequently asked questions
Does Norwood House Motel & Reception Centre offer free cancellation for a full refund?
Yes, Norwood House Motel & Reception Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Norwood House Motel & Reception Centre?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Norwood House Motel & Reception Centre?
Sorry, pets aren't allowed.
Is parking offered on site at Norwood House Motel & Reception Centre?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Norwood House Motel & Reception Centre?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Norwood House Motel & Reception Centre and nearby?
Have fun with nearby activities such as horseback riding and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the motel's other amenities, which include a picnic area and a garden.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 24, 2024
Crysel
Crysel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Great location for us
Laurie the owner was lovely. I phoned ahead to advise we were running late & it wasn’t a problem.
On arrival we chatted with Laurie for about 1/2 hr - great communication and quite a lot in common with us. Lots of plans to change how the venue and how it is used.
On approach the accommodation looks in need of tlc but it’s happening.
Our room was very comfortable and had all we needed for a nights stay.
Deb
Deb, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Great customer service
We had a lovely stay, hubby and I got upgraded, great customer service.
Felipe
Felipe, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Comfortable room, clean, friendly manager. I’d be happy to stay again.
Giselle
Giselle, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 21, 2024
When I called to let them know that we would be checking in really late, the owner/reception guy was very helpful. He just left our room unlocked (left key inside the room) and turn on the heater on
Antonio Luis
Antonio Luis, 7-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 7, 2024
Karen
Karen, 1-night trip
Verified Wotif guest review
8/10 Very Good
May 26, 2024
Could do with some maintenance.
Jason
Jason, 1-night romance trip
Verified Expedia guest review
6/10 Good
Mar 27, 2024
The property is convenient if you were attending a function at the premises. The room could benefit from a refurbishment. The tiny ensuite ceiling needed painting. It had brown stains and mould. There were patches on the walls in the bedroom. All walls needed painting. There were strips of forimca off the cabinetry.
Julie
Julie, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Mar 25, 2024
Pictures of Norwood not up to expectation
The advertising depict a clean, modern well run conference centre and it's nothing like it. Totally run down premisses. The premises are used for housing permanent residents, that come across like being on the welfare system. This meant that there was music all night long and people coming and going. Picture missing off the wall. Garden not keep. Rooms not clean, lots of hair on the floor in the bathroom.
Anette
Anette, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
Mar 17, 2024
Andy
Andy, 1-night trip
Verified Wotif guest review
8/10 Very Good
Feb 6, 2024
Paul
Paul, 1-night trip
Verified Expedia guest review
4/10 Fair
Jan 22, 2024
A 3 night stay.
Bed was clean and fresh. It is a case of you get what you pay for. The owner was helpful and friendly. Towels need replacing. Bathroom is only big enough for one person. Badly in need of renovations which l believe will be addressed. Noisy neighbours made sleep impossible on the last night.
coryn
coryn, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 22, 2024
Curtains not closing. Rubbish outside door. Old worn towels. Noisy neighbours. Poor lighting in bathroom.
Clean comfortable bed.
Wouldn’t recommend.
Chris
Chris, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Jan 2, 2024
Needs some work
The place needs some work which was explained to us on arrival. Description on web site is wrong. No bar or lounge area. Needs to be updated. This would be a nice place to stay after all the renovations are done. Host was very accommodating
Verified traveler
3-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 7, 2023
It’s not in a good state, need renovations and update. The photos are from 10 years ago and have nothing to do with what the property looks like now :(
Fred
Fred, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Dec 1, 2023
The bed was extremely uncomfortable.
Lorna's
Lorna's, 1-night romance trip
Verified Wotif guest review
4/10 Fair
Nov 10, 2023
brad
brad, 1-night trip
Verified Lastminute guest review
6/10 Good
Nov 5, 2023
Very conveniently located between Frankston and Mornington, the two places where I had to go.
The room smelled stuffy and smoke from outside had probably entered the room.
No ironing board or hangers were provided.
The images provided online do not truly reflect the condition of the property.
KETAN
KETAN, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 21, 2023
Gagan
Gagan, 1-night trip
Verified Wotif guest review
2/10 Poor
Oct 20, 2023
To say the room was ‘tired’ is an understatement. To describe the room as a suite was a stretch. The spa bath was in disgusting condtion. Duct tape was used to kerp curtains closed. Toilet seat was broken - slipped and slided. Behind the toilet disgusting. Fridge leaked. Mosquitos in the room each night was the bathroom ( toilet or under the spa?).
Couldn’t fill the kettle as it didn’t fit under tap in the bathroom sink ( tiny).
Reception was a big clue - dirty and grubby.
Also, there was a scheduled power outage during my stay on one day from 8am to 3pm. The property manager was given three weeks notice - he only advised me of the outage by slipping a copy of the notice the day before the outage. The room was unusable for most of the day. Appalling customer service really. What a joke.
Worst room I have ever stayed in a motel or hotel over 50 years of travel.
Andrew
Andrew, 13-night trip
Verified Wotif guest review
8/10 Very Good
Sep 5, 2023
Frank
Frank, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jun 23, 2023
Robert
Robert, 1-night trip
Verified Wotif guest review
2/10 Poor
Jun 13, 2023
Tomi
Tomi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 7, 2023
Friendly helpful staff, handy location to beach, wineries, and more. Small friendly motel.
Amy
Amy, 1-night trip
Verified Wotif guest review
6/10 Good
Mar 27, 2023
Stayed for a single night and found reality different to what we expected.
Bed though large very hard, ensuite difficult to move around if you are curvaceous. Gutter approaching room a potential falls risk.
Abundance of dining options driving into town.
Owner pleasant on arrival and departure