4/10 Fair
Dec 30, 2023
Was second time we been there, first time we got a family room, the service was OK, reception guy was fantastic that's why we went back second time unfortunately he wasn't there anymore,
First day I was confronted by a cleaner. She thought I wasn't from the hotel and her approach was very rude, she shouldn't be working there. But I understand is a wife of a comanager or worker from reception, very unprofessional in that way... Always cold water in the shower even after complaining seems they turn hot water off. Breakfast buffet was very poor, raw boiled eggs they cudnt even do that properly they just don't care at all. That hotel went to worse in the last 6 months
Antonio
Antonio, 7-night family trip
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