Kumamoto Station Tourist Information Center - 3 min drive - 2.7 km
Getting around
Kumamoto Airport (KMJ) - 54 min drive
Fujisakigumae station - 19 min walk
Kumamoto Station - 23 min walk
Kumamoto Minami Station - 28 min walk
Restaurants
Cafe&bar SHAHRUL - 1 min walk
メイドカフェQT - 2 min walk
blé blé - 2 min walk
Cafe Bistrot CHOCOLaT - 2 min walk
喫茶花水木 - 3 min walk
About this property
HOTEL MYSTAYS Kumamoto Riverside
HOTEL MYSTAYS Kumamoto Riverside puts you just a 5-minute drive from Kumamoto Castle. For a bite to eat, guests can check out Grand Cafe, which serves breakfast. Fellow travelers say good things about the overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
194 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The parking fee is JPY 1100 per vehicle per night until April 30, 2024.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 33 ft (JPY 1200 per night)
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Shared microwave
What to do
Shopping
Working away
3 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
43-inch LCD TV
Digital TV channels
Pay movies
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Electronic bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Food and drink
Mini-fridge
More
In-room safe
Special features
Dining
Grand Cafe - This buffet restaurant serves breakfast only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1600 for adults and JPY 800 for children
Parking
Parking is available nearby and costs JPY 1200 per night (33 ft away)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Riverside Hotel Kumamoto
Riverside Kumamoto
Riverside Hotel Kumamoto
Mystays Kumamoto Riverside
HOTEL MYSTAYS Kumamoto Riverside Hotel
HOTEL MYSTAYS Kumamoto Riverside Kumamoto
HOTEL MYSTAYS Kumamoto Riverside Hotel Kumamoto
Frequently asked questions
Does HOTEL MYSTAYS Kumamoto Riverside offer free cancellation for a full refund?
Yes, HOTEL MYSTAYS Kumamoto Riverside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL MYSTAYS Kumamoto Riverside?
Sorry, pets aren't allowed.
Is parking offered on site at HOTEL MYSTAYS Kumamoto Riverside?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at HOTEL MYSTAYS Kumamoto Riverside?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10 AM.
What is there to do at HOTEL MYSTAYS Kumamoto Riverside and nearby?
Recommended spots to visit include Sakura Machi Kumamoto (6-min walk) and Kumamoto-jo Hall (7-min walk), along with Kumamoto City Hall (11-min walk) and Contemporary Art Museum Kumamoto (12-min walk).
Are there restaurants at or near HOTEL MYSTAYS Kumamoto Riverside?
Yes, there's an onsite restaurant, Grand Cafe.
What's the area around HOTEL MYSTAYS Kumamoto Riverside like?
HOTEL MYSTAYS Kumamoto Riverside is in Chuo Ward, a short 17-minute walk from Kumamoto Castle and 2 minutes' walk from Shinshigai Shotengai.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 28, 2024
Worth it! Stamped approval
Booked the no clean service double room and honestly I would do it again! This hotel is close to ginza section, great view of the river. Close to the sakumachi bus terminal only 8 minute walk. Staff is super friendly and helpful. The rooms are wonderful, why are you still reading?!? Book! It’s worth it!
Kamri
Kamri, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2024
This is our second time staying at this hotel. We booked the Basic Twin Room. The bathroom is quite old. It was very different to where we stayed in last year (we got a "new" room). I think this needs to be renovated, but the room itself is quite comfy, except the air conditioner. We tried to set the temperature to the lowest with high fan, but the room was still hot and stuffy especially when sleeping. Overall, we were pretty satisfied with the stay. We got a nice view of the river, the hotel was clean, staff were polite and friendly to tourists, breakfast was very good, and is within walking distance to Sakuramachi.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 15, 2024
Easy access, near the Sakura shopping mall, many unique small shops around the hotel !
kwok chu
Verified Expedia guest review
10/10 Exceptional
May 6, 2024
We appreciated the location, and especially the staff. Most appreciated was the refund for our prepaid nights that we could no longer use due to changes in our schedule in Kumamoto.
The room was cozy but nice. Everything you need was there. The staffs were courtesy and helpful. The location was perfect too: a little walk about 5-10 min to the downtown area. Overall, it was convenient and nice. We enjoyed our stay.
ATSUKO
ATSUKO, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Mar 14, 2023
Tamara
Tamara, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 22, 2021
Santosh
Santosh, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 6, 2020
Bed was very uncomfortable and thermostat was malfunctioning causing the room to be uncomfortably hot throughout the night. Shower drain clogged with hair and needed to be cleaned out in order for water to drain. Good price for location and friendly staff but would not stay again.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 17, 2019
Standard cheap hotel more for business customers
Pretty standard for the cheaper hotels we’ve stayed in - we’ve been in Japan for 6 weeks, so stayed in quite a few! It’s very dated, but that’s normal for the cheaper hotels. The bed was too small for us both - it was a large single for 2 people, but not really sufficient for 2 so neither of us slept very well. Otherwise the bed was comfortable.
I think this is more of a business hotel - if you are looking for luxury this is not the place for you! But if you are only using the place to sleep in and spend the day out and about, it’s fine.
The reception area is large with an area to sit around in. Staff were very helpful and friendly and allowed us to leave our bags there for the day before checking in - this seems normal for most hotels thankfully since check in times are quite late - usually 3pm.
We wouldn’t stay here again, but good enough for a night if you spend the day out and about.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2019
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Aug 31, 2019
Decent
Room and bed was small compared to other hotel i stayed in japan. Few minutes walk to downtown. Staff was friendly and service was efficient
Chong Ming
Chong Ming, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2019
Verified traveler
2-night trip
Verified Orbitz guest review
8/10 Very Good
Jul 29, 2019
Yu,Chia
Yu,Chia, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2019
Really great hotel
So hotel was really amazing. The room was really clean. The staff were amazing, they were able to understand me and were able to help me. The area is really close to food and shops, along with tourist attractions. Really amazing experience.
Taha
Taha, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 1, 2019
The location was great. Easily walked to shopping and the castle, which unfortunately was closed for renovations. The room size was sufficient and comfortable.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2019
Amazing
This hotel is easily the best value-for-money I've had in a while.
I think they recently renovated the hotel so it looks very nice with a lot of wood. My room smelt very new, was very big with two beds, and had a couple of chairs. Very clean. Beds and the *pillow* were sooo comfortable - best sleep in a while!
Reception area also cozy, connected with a cafe next door, very comfortable. Would definitely stay here again.
Alfredo
Alfredo, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jun 2, 2019
If you need a good bed, Riverside may not be right for you. I felt like I was trying to sleep on metal wires coated in thin material. Two nights without sleep, I will not stay here again.
Great location, view, and the room was otherwise good. Staff are minimally helpful.
Verified traveler
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2019
Excellent stay
Value for money. Breakfast was good.
Sri Premalatha
Sri Premalatha, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2019
All staff were very friendly and helpful. Breakfast (buffet style) was fantastic. Position was central. Everything was really good about this hotel
Verified traveler
1-night family trip
Verified Wotif guest review
8/10 Very Good
Mar 28, 2019
Good location and value
Booked a ‘semi double’ room so was of course expecting a small bed, basically a single bed, but room itself was very small as well. Rooms are a little bit old but for the price and location, excellent value for money.
Oliver
Oliver, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Nov 1, 2018
very close to shopping area. easy to go every where.
Bk is very nice and many items choice.