When you stay at Highland Resort Hotel & Spa, you'll be within a 15-minute walk of Fuji-Q Highland and Fuji-Hakone-Izu National Park. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Also, Kawaguchiko Stellar Theater and Mt. Fuji Panoramic Ropeway are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and breakfast.
Languages
English, Japanese
At a glance
Hotel size
161 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Extra beds are available in select guestrooms, on request. The listed extra bed fee applies to bookings of 1-2 guests. Extra beds are available at no charge in select guestrooms for bookings of 3 guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Hosted evening meals daily for a surcharge (reservations required)
3 restaurants
Coffee shop
Coffee/tea in a common area
Shared microwave
Traveling with children
Bed rails
What to do
Shopping
Hot springs nearby
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Television in common areas
Full-service spa
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchairs available on site
Lever door handles
Stair-free path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Home comfort
Air conditioning and heating
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Tempur-Pedic mattress
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free tea bags/instant coffee
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, ふじやま温泉. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.
Dining
FUJIYAMA TERRACE - Onsite buffet restaurant.
MACARONI CLUB - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.
FUMI NO SATO KOKOROGI - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 2100 for children
Hosted evening meal costs JPY 7000
Renovations and closures
The following facilities or services will be unavailable from January 8 2025 to January 22 2025 (dates subject to change):
Hot springs
Spa
Spa/Beauty services
The property will be renovating from January 8 2025 to January 29 2025 (completion date subject to change). The following areas are affected:
Hot springs
Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for JPY 6000.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Highland Fujiyoshida-shi
Highland Resort Fujiyoshida-shi
Highland Resort Hotel Fujiyoshida
Highland Resort Hotel
Highland Fujiyoshida
Highland & Spa Fujiyoshida
Highland Resort Hotel & Spa Hotel
Highland Resort Hotel & Spa Fujiyoshida
Highland Resort Hotel & Spa Hotel Fujiyoshida
Frequently asked questions
Does Highland Resort Hotel & Spa offer free cancellation for a full refund?
Yes, Highland Resort Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Highland Resort Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Highland Resort Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Highland Resort Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Highland Resort Hotel & Spa and nearby?
Highland Resort Hotel & Spa has a spa.
Are there restaurants at or near Highland Resort Hotel & Spa?
Yes, there are 3 onsite restaurants, featuring Italian cuisine.
What's the area around Highland Resort Hotel & Spa like?
Highland Resort Hotel & Spa is a short 3-minute walk from Fuji-Q Highland and 13 minutes' walk from Fuji-Hakone-Izu National Park. Travelers say the area is walkable and good for families.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 1, 2024
Noraisha
Noraisha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
The facilities are great, breakfast is yummy.
Staffs are really helpful, when the shuttle are all booked out, taught me how to book train through local websites.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Sigrid
Sigrid, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Gavin
Gavin, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 27, 2024
Small room small bed
Ron
Ron, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 23, 2024
I wouldn’t do it again
Scratchy sheets, stains on carpet and horrible on-site restaurant. You’re paying to be next to Fuji Q
PAUL
PAUL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2024
Good
Tracey
Tracey, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 12, 2024
Good!
Sarah
Sarah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 12, 2024
The staff and amenities were excellent. I would highly recommend this place to anyone hoping to experience the Mt Fuji area!
Derek
Derek, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Hiuwah
Hiuwah, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 9, 2024
The hotel is beautiful but the service was disappointing. The staff offered no help of my luggage when I was checking in during a stormy night. I had to carry all my luggage from my car to the counter and up to my room MYSELF. After that I had to go down and drive my car to the car park…Unbelievably such a beautiful hotel in Japan gave no help to a helpless solo traveller.
Sunny
Sunny, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 2, 2024
The property is next to a public onsen, an amusement park, Fujiyama Museum. All free admission when you show your room card
Also Don Quixote is 3 minutes drive away.
The view of Mt Fuji from our room was amazing, more so from the breakfast room. The breakfast buffet was incredible, with endless choices.
Would love to stay here longer.
The hotel is and room is very clean. We got a room on the “premium floor” without knowing. With that room, we got toiletries were by Bvlgari, boxes of chocolates, boxes of skincare, as well as a voucher for very delicious cream puffs and drinks from a pastry store close to the Fuji Q amusement park. We also had the opportunity to go to the rooftop for a view of Mt. Fuji. The room was extremely spacious. Buffet breakfast was included with a variety of foods.
Judy
Judy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Great Hotel at Reasonable Price
Everything was great. But the pillows are hard. Would recommend.
Verified traveler
3-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 14, 2024
3 star hotel with one star service
There was an inch of dust in room cabinet. The carpets and walls were dirty.When I told service counter, he apologized. Then he asked me if everything was ok...
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2024
Loved the view of Mt Fuji from our room, also whilst enjoying the beautiful breakfast buffet. The Onsen facilities was nice and relaxing, something new worth trying.
Francis
Francis, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
The breakfast was amazing with many options to choose from (buffet style was great too)! The staff were very accomodating too and allowed us to go to the top floor with a great view of Mt Fuji. We highly recommend this facilty to anyone interested in staying near Mt Fuji with walking access to Fuji Q highlighland.