12, Lorong Utara A, Off Jalan Utara, Petaling Jaya, Selangor, 46200
What's nearby
University of Malaya - 13 min walk - 1.1 km
Mid Valley Megamall - 4 min drive - 4.4 km
Sunway Pyramid Mall - 6 min drive - 7.3 km
Kuala Lumpur Sentral - 7 min drive - 6.5 km
1 Utama - 8 min drive - 7.7 km
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 14 min drive
Kuala Lumpur International Airport (KUL) - 48 min drive
Mid Valley - 4 min drive
Kuala Lumpur Jalan Templer KTM Komuter Station - 4 min drive
Kuala Lumpur Angkasapuri KTM Komuter Station - 5 min drive
Taman Jaya Station - 14 min walk
Asia Jaya Station - 15 min walk
Airport shuttle (surcharge)
Restaurants
Restaurant Chuan Lee - 3 min walk
Al Berkat Curry House - 7 min walk
Hee Lai Ton Restaurant - 10 min walk
Satellite 33 Chicken Rice - 5 min walk
Combined Old Boys Rugby Association Cobra - 11 min walk
About this property
Crystal Crown Hotel Petaling Jaya
At Crystal Crown Hotel Petaling Jaya, you'll be just a 5-minute drive from Mid Valley Megamall and University of Malaya. Guests can visit the fitness center for a workout or enjoy Chinese cuisine at Chef Rasa Sayang, one of 2 restaurants. Other highlights include an outdoor pool, a bar/lounge, and a sauna. Public transportation is just a short walk: Taman Jaya Station is 14 minutes and Asia Jaya Station is 15 minutes.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
273 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests must have a "Touch n' Go" card to access the onsite parking area. Guests receive a parking fee waiver at check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Shopping
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1995
Safe-deposit box at front desk
Fitness center
An outdoor pool
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Minibar
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Chef Rasa Sayang - This restaurant specializes in Chinese cuisine.
Sango - This restaurant specializes in Japanese cuisine.
Brass Cafe - This buffet restaurant specializes in international cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 50 for adults and MYR 30 for children
Airport shuttle service is offered for an extra charge of MYR 180 per vehicle
Children & extra beds
Rollaway beds are available for MYR 85.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crystal Crown Hotel Petaling Jaya
Crystal Crown Hotel
Crystal Crown Petaling Jaya
Crystal Crown Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel
Crystal Crown Hotel Petaling Jaya Petaling Jaya
Crystal Crown Hotel Petaling Jaya Hotel Petaling Jaya
Frequently asked questions
Does Crystal Crown Hotel Petaling Jaya offer free cancellation for a full refund?
Yes, Crystal Crown Hotel Petaling Jaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystal Crown Hotel Petaling Jaya?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Crown Hotel Petaling Jaya?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Crown Hotel Petaling Jaya?
Yes, there's free self parking.
Is airport shuttle service offered by Crystal Crown Hotel Petaling Jaya?
Yes, an airport shuttle is available. The charge is MYR 180 per vehicle.
What are the check-in and check-out times at Crystal Crown Hotel Petaling Jaya?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Crystal Crown Hotel Petaling Jaya and nearby?
Crystal Crown Hotel Petaling Jaya has an outdoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Crystal Crown Hotel Petaling Jaya?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
What's the area around Crystal Crown Hotel Petaling Jaya like?
Crystal Crown Hotel Petaling Jaya is located a short 13-minute walk from University of Malaya.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.4/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very Good
Oct 3, 2024
Lian
Lian, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
May 17, 2024
the property is litter bit old and theservice is not satisfied
zhong
zhong, 5-night business trip
Verified Expedia guest review
8/10 Very Good
May 12, 2024
The staff tried to get me to pay twice for room service!
Breakfast was the monotonous same things
Bathrooms are dirty….i had to buy bleach and clean for myself.
Apart from that quiet and close by to most stuff.
Shauntelle
Shauntelle, 8-night trip
Verified Expedia guest review
8/10 Very Good
Apr 7, 2024
Experience
A tall tan guy attended to my wife, neither did he confirm our days of stay. Next day morning i was told to check out my room? Then i can't enter my room? After checking with the front desk then was told that i need to update my room keys?
Verified traveler
3-night trip
Verified Hotels.com guest review
6/10 Good
Jun 6, 2023
Quite near major transport hubs and shopping areas
Khai Weng
Khai Weng, 3-night romance trip
Verified Expedia guest review
6/10 Good
Feb 16, 2023
Overall, our stay is good. The staff over there are not so friendly as they did not even have a pleasant smile while talking to their customers. Besides that, the parking area at this hotel is a little bit small.
Annie
Annie, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 16, 2023
staff friendly and helpful
Yeet Chieng
Verified Expedia guest review
8/10 Very Good
Dec 22, 2022
jc
Verified Expedia guest review
8/10 Very Good
Nov 6, 2022
Peter
Peter, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2022
Amazing👍
Nasharuddin Baba
Nasharuddin Baba, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jul 6, 2022
Bad service i booked and paid for double bed with b'fast. They give 2 single baed n without b'fast. Hotel insist and push to expedia. Expedia no responds didn't do anything on my complaints. Disappointing
Louis
Louis, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 27, 2022
LiChun
LiChun, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 8, 2022
Sook Fuan
Sook Fuan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Apr 27, 2022
It's quite an old place, however, they still managed to keep the hotel clean and room also quite clean.
BUT there are a few things I don't like about the hotel. 1st, the front counter staff that process my check-in is not very friendly, he can't accept that there are certain terms regarding hotel check that guest do not know, I was merely just asking more details but I can see his impatience and wants to quickly end the conversation...
And the hotel room pillow, although looks clean but when you go near it, you can smell the oily smell on it..
And one of the bed has a few yellow spots on it.
I got room 1420 on 14th floor, the room feels weird and I can't sleep at night. Best of luck to anyone who gets this room.
Other than that, hotel is ok.
Rong Wei
Rong Wei, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 12, 2022
UMA MAGESAN
UMA MAGESAN, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 4, 2022
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2021
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2021
Ok
MOHD HUDA
MOHD HUDA, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 17, 2021
FAKHRULAIZAT
FAKHRULAIZAT, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2020
Great staff & cleanliness POOR towels
It was a short stay where we pull off during heavily rain evening. Booking through Hotels.com was almost instantly connected with the hotel. Staff is well prepared like expecting our arrival long ago. Impressive staff!
We booked delux room however got free upgrade to Junior Suits which is newly refurbish I guess, really nice of that. Stay was pleasant. Just a few points for the hotel attention:-
1) There were no slippers provide?
2) no bath rob too
3) Drinking glasses & toiletries were only one set ?
4) Towels are too old not presentable. It looks like rugs on floors @_@
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 5, 2020
Specious room, refurbished, minimal design,
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 6, 2020
MOHD ZAINAL
MOHD ZAINAL, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2020
It was for my little sister ... as her exam hall was nearby.
Breakfast apparently wasn’t too good . Otherwise room was perfect
Caisha Nivenia
Caisha Nivenia, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 2, 2020
Jamie
Jamie, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Feb 27, 2020
Unsatisfied customers
Manager is kind enough to call and confirm my booking as well as giving some information about the parking and check in services. Service was okay, however the guest did not get any Drinking water bottles in the room.
Wasnt a good experience for the guest who is thirsty. We are happy that The breakfast is provided. However, food provided arent up to the hotel standard. Scones tasted like stones. Pancakes cold and tough. The coffee and drinks provided was the only pleasant experience we got from the breakfast.
Hopefully crystal crown could improve and do much better as a 4 star hotel. Please improve!