Sunborn London, Londres

Buen hotel únicamente si deseas estar cerca de algún evento en ExCel convention center Los servicios del hotel son muy básicos y la zona no hay mucho que hacer por las noches, sin embargo es muy seguro lujoso y limpio

My stay was brilliant I loved every bit of It

I booked a double bedroom for two people to sleep there. When I went downstairs to our room the supposedly secure door opened by key card to the rooms had been left unlocked. In the bathroom there is only ONE BATH TOWEL AND ONE HAND TOWEL, not two of each for the two people. This is a 4 star hotel but you have to get your own tea and coffee from a small urn, that is not 4 star service! Buffet breakfast to get your food yes, but please have the staff to make the guests a fresh pot of tea or coffee. I work in a 4 star hotel where I live so I know how it should be working. May or may not go again next year.

Having stayed here back in 2004 I was disappointed to see there was no update to furnishings and decor. Thing appear quite dated. Staff were friendly and welcoming, the iPad needs to be explained as we didn’t order room service as we couldn’t find a menu. We upgraded the room but didn’t feel it was one of their “ best rooms “ as sold to us. The price we paid pre upgrade was well worth it as on offer but the ordinary price is way over priced taking in to consideration it is not straight forward travelling into central London and the immediate area lacks general facilities