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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Cancun Convention Center

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Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Aerial view
Preferred Club Master Suite | Free minibar, in-room safe, desk, laptop workspace
Room, 1 King Bed, Ocean View (Preferred Club) | Beach | Private beach, white sand, beach umbrellas, beach towels
View from property
Aerial view
Located near Tortuga Beach, Dreams Sands Cancun Resort & Spa - All Inclusive is an upscale retreat where you can unwind with a beach massage or enjoy kayaking. Savor international cuisine at one of the 6 on-site restaurants, take a yoga class, and relax with aromatherapy at Pevonia spa.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach towels

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
  • Terrace
The current price is $413
includes taxes & fees
$413 per night
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Sleeps 4

View all photos for Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View Double

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front Double Beds

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front King Bed

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 350 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Double Balcony Ocean Front

Highlights

Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 360 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View with Balcony King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View with Balcony King Bed

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Partial ocean view
  • Sleeps 2

View all photos for Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View King

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 355 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Connecting Room

Free minibar, in-room safe, desk, laptop workspace

Deluxe Family Connecting Room

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 700 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Balcony Ocean Front

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front King Bed

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Ocean Front

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King Bed

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 350 sq ft
  • Partial ocean view
  • Sleeps 3

View all photos for Premium Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club Double Ocean Front

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Ocean Front Double Beds

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Double Beds

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential) | Free minibar, in-room safe, desk, laptop workspace

Presidential Suite (Presidential)

Highlights

Outdoor play area
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 1420 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View Double Beds

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Preferred Club King Balcony Ocean Front

Highlights

Balcony or patio
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Honeymoon Plunge Pool Suite

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
  • 350 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Corner Suite King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Corner Suite King Bed

Highlights

Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
  • 480 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite

Highlights

Outdoor play area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Sofa bed - single
Blackout drapes/curtains
  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

Premium Double Partial Ocean View | Free minibar, in-room safe, desk, laptop workspace

Premium Double Partial Ocean View

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Free minibar, in-room safe, desk, laptop workspace

Family Suite

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 700 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium King Balcony Ocean Front

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Front with Balcony King Bed

Deluxe Ocean Front with Balcony King Bed | Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front with Balcony King Bed

Highlights

Balcony
Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Premium Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Double Ocean Front

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Cancun Convention Center - 9 min walk
  • Gaviota Azul Beach - 13 min walk
  • Tortuga Beach - 2 min drive
  • Langosta Beach - 3 min drive
  • La Isla Shopping Mall - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Club InterContinental - ‬5 min walk
  • ‪Turquesa Restaurant - ‬5 min walk
  • ‪Kawachi Specialty Restaurant - ‬5 min walk
  • ‪Hotel Miramar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

Placing you within a 15-minute walk of Cancun Convention Center, Dreams Sands Cancun Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. World Cafe, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club, and a beach bar. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 414 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking limited
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Trampoline
  • Grocery/convenience store
  • Children's menu

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Shopping
  • Pool table
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Frequently asked questions

Does Dreams Sands Cancun Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Dreams Sands Cancun Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Dreams Sands Cancun Resort & Spa - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Dreams Sands Cancun Resort & Spa - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.

What is there to do at Dreams Sands Cancun Resort & Spa - All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 4 outdoor swimming pools. Dreams Sands Cancun Resort & Spa - All Inclusive also has 5 bars, a private beach, and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Dreams Sands Cancun Resort & Spa - All Inclusive?

Yes, there are 6 onsite restaurants, featuring international cuisine and ocean views.

What's the area around Dreams Sands Cancun Resort & Spa - All Inclusive like?

Dreams Sands Cancun Resort & Spa - All Inclusive is a short 9-minute walk from Cancun Convention Center and 12 minutes' walk from Forum Beach. Travelers give top marks for the property's prime location.

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great family trip!
Our trip was very much needed!!! Everyone at the resort was very sweet and kind. They couldn’t do enough for us. It was relaxing even though there were a lot of kids there. You could do as much or nothing at all but RELAX…
lisa, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome property, Awesome staff, amazing beach!!
I’ve stayed at many all inclusive hotels and Dreams Sands was by far the best. Super friendly staff and amazing beach. All the restaurants and buffets were excellent. Lots of night time entertainment. Clean room with very comfortable beds. Best beach in Cancun. We will definitely return!!
Amazing room view
Brandon, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Peggy, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Only One Elevator!! :(
Only one elevator worked. Waisted so much time waiting to get up and down from the hotel room. Think I deserve a discount…
Joseph, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 4-night trip
Verified Hotels.com guest review

2/10 Poor

BE AWARE of the scam….sometime during our stay, my credit card was swapped with the exact same card but a different name and obviously deactivated card. The scammer attempted to make 4 purchase; 2 went through and 2 were declined by my credit card company. I did not use my card the entire stay so this either occurred at check in or housekeeping. The manager did check the video of my check in but who knows…he could have been in on the scam. Aside from this, the food was terrible. But the facility was beautiful.
Shelley, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay!
Ricardo, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Too much construction and renovation due to raining conditions, food was good but poor variety
sandra, 4-night romance trip
Verified Expedia guest review

6/10 Good

Na
Ivan adrian, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Loved the property, but if you dont have kids stay somewhere else.
Monica, 4-night trip with friends
Verified Orbitz guest review

6/10 Good

Partial ocean view was non existing in the first room they gave me. I complained they gave me a better one, but this one was freezing and I could not control the AC. Staff is very nice. Facilities are ok. Checkout was at 12h, my flight was at 20h, they don't offer complimentary rooms to shower after the checkout which is sad for a resort like this and they didn't even allow me to checkout late.
Bernardo, 6-night trip
Verified Expedia guest review

10/10 Exceptional

This was the second time at Dreams sands and the beach is wonderful low surf clean sand. Food is great. Rooms always clean. Need anything just ask they will get it
Todd Allen, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

The property was great. Food was delicious. The only issue was a non-working elevator. Delayed everything.
Aurelia, 4-night family trip
Verified Expedia guest review

2/10 Poor

Room 337 all mold and mildew, ended up respiratory sick. Floors dirty, sandy every day, no towels, safe didnt work money stolen. Damp/wet sheets. Champagne was the worst. Noisey with outside music/ entertainment . Luggage wasn't delevired fir iver 2 hours after a 8 hour delay. Never stay at this resort.
Barbara ann, 5-night trip with friends
Verified Expedia guest review

6/10 Good

Service it was to low
Patricia Martinez, 3-night trip
Verified Expedia guest review

8/10 Very Good

The staff were super friendly and so helpful. I loved the events that were hosted at night. The entire resort was very clean and the staff attended to any requests i had. One thing i did not like was the food. I wish there were more Mexican options given that we were in Mexico. I would’ve also appreciated that the buffet put out food quicker as it ran out quickly and had to wait for certain food items to be put out.
Jennifer, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked everything but I did book it because it supposed to include all the drinks they couldn’t make mix shots which that’s really the only thing I drink and food was okay the buffet wasn’t open for dinner had to reserve for dinner told us we had to buy a bottle
Adriana, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

William, 6-night trip
Verified Expedia guest review

6/10 Good

Food was terrible. Even as preferred it was first come first serve for the restaurants. Service was impeccable. Angel, Miguel, Roberto deserve a special shout out for their amazing service. Only thing good about this resort was location, beach and service. Room service ran out of wings all the time. Also got our order wrong every time.
Robyn Sukhpreet Kaur, 10-night family trip
Verified Expedia guest review

4/10 Fair

Thomas, 6-night trip
Verified Expedia guest review

6/10 Good

I’ve stayed at this location multiple times, though it has changed its name or property owner a few different times. I like that is far away from the noise yet close enough to other locations. The property needs more updating, but it does look like they are slowly upgrading the place. Unfortunately, we had hurricane Helene pass by, which made a mess, but it’s part of nature.
Gerardo Mendoza, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Love everything
Mary, 3-night trip
Verified Expedia guest review

8/10 Very Good

Lovely please, perfect beach. They just need a update on the rooms Service is great and everyone treats you so well.
Viviana, 5-night romance trip
Verified Travelocity guest review

10/10 Exceptional

jack, 2-night trip
Verified Expedia guest review

6/10 Good

Daniel, 10-night trip
Verified Expedia guest review