6/10 Good
Aug 24, 2024
Minibar is free which is great! However our fridge wasn't even turned on (?) so everything was warm. MIL almost had an asthma attack as the room had a strong odour and mould.
We asked to leave but were told that it couldn't be authorised until the next day. Given the price of this place there just wasn't a lot of boxes ticked.
The entrance to the hotel is through a (?) bar that's in construction. No lobby and no sign stating what is actually happening there.
This is something I would expect to cost about half of what we paid.
The AC that you supposedly have control over resets back to 22deg frequently. I would change it and then find 2 hours later it was back on 22. Don't give pax the option of control if you're just going to limit it!?!
My biggest concern and downfall with this place is the health issues MIL faced that weren't appropriately addressed and they are too polite to take it further!
It is a great walking distance to Bugis Junction, very convenient for shopping and MRT.
Too many red flags here and would not recommend or return.
Caitlin
Caitlin, 2-night family trip
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