DoubleTree by Hilton Resort & Spa Marjan Island

5.0 star property
Luxury Ras Al Khaimah resort with full-service spa, connected to a shopping center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Resort & Spa Marjan Island

Sun-drenched poolside oasis with palm trees and luxurious poolside loungers awaits guests in this modern hotel. | DoubleTree by Hilton Resort & Spa Marjan Island
Explore the opulent resort with its pristine beachfront, luxurious pool, and grand architecture. | DoubleTree by Hilton Resort & Spa Marjan Island
Indulge in serenity with a balcony view overlooking a tranquil pool, surrounded by lush palm trees. | DoubleTree by Hilton Resort & Spa Marjan Island
Experience serene evenings at The Anchor, where modern elegance meets coastal charm. | DoubleTree by Hilton Resort & Spa Marjan Island
Sun-kissed beachfront resort with crystal-clear waters, inviting beachfront promenade, and luxury villas. | DoubleTree by Hilton Resort & Spa Marjan Island
On the sun-kissed shores of Al Marjan Island, DoubleTree by Hilton Resort & Spa Marjan Island offers an unforgettable retreat. Unwind with a sports massage at the spa or bask in the sun on your private beach cabana while kids enjoy activities like windsurfing and kayaking.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Connecting rooms available
  • Electric vehicle charging point
  • Pool

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 14 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 7 outdoor pools and indoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free area shuttle

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is $167
includes taxes & fees
$145 per night
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 21 of 21 rooms

Club Suite, 1 King Bed, Kitchenette

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Queen Beds (Beach Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Seafront, Beach Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Twin Beds, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 344 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 732 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Garden Access)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Family 3 Bedroom Private Beach Villa

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
  • 9689 sq ft
  • Sea view
  • Sleeps 8
  • 6 King Beds

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 498 sq ft
  • Sleeps 4
  • 2 Twin Beds

Royal Suite, 1 Bedroom, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 700 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 688 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Standard Room, 2 Twin Beds, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Club Room, Multiple Beds, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 3 King Beds

Family Room, Multiple Beds, Garden View (Deluxe)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 968 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 732 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Marjan Island Boulevard, Ras Al Khaimah

What's nearby

  • Al Hamra Mall - 6 min drive
  • Al Hamra Golf Club - 8 min drive
  • Al Hamra Marina and Yacht Club - 10 min drive
  • Dreamland - 13 min drive
  • Al Manar Mall - 23 min drive

Getting around

  • Ras al Khaimah (RKT-Ras al Khaimah Intl.) - 30 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 47 min drive
  • Dubai Intl. Airport (DXB) - 59 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪The Lobby Lounge DoubleTree by Hilton Resort & Spa Marjan Island - ‬2 min walk
  • ‪Salt - ‬8 min walk
  • ‪Waldorf Astoria Ras Al Khaimah - ‬6 min drive
  • ‪Al Marjan Restaurant - ‬9 min walk
  • ‪La med - ‬3 min drive

About this property

DoubleTree by Hilton Resort & Spa Marjan Island

DoubleTree by Hilton Resort & Spa Marjan Island offers a private beach where you can enjoy free cabanas, beach umbrellas, and volleyball, plus you'll have access to onsite surfing/body boarding, parasailing, and windsurfing. There's plenty of fun with the 7 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Dining choices include 14 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious resort include 2 bars/lounges, a nightclub, and a rooftop terrace.

All inclusive

All-inclusive room rates at DoubleTree by Hilton Resort & Spa Marjan Island are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Entertainment

Onsite entertainment and activities

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 723 units
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle within 30 km
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11 AM
  • 14 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 2 coffee shops
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's menu

What to do

  • On a private beach
  • Padel court
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Canoeing
  • Parasailing
  • Boat tours
  • Motor boating
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby indoor pool
  • Access to nearby health club
  • Golf lessons nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (3520 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • Adjacent to a golf course
  • 7 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Outdoor padel court
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Sho Fee Rooftop lounge - This beachfront rooftop bar serves light fare only.
Al Marjan - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Brasserie - This beach restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Vespa - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Lobby Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 95 for adults and AED 47.5 for children
  • Airport shuttle service is offered for an extra charge of AED 300 per vehicle (one-way)
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from February 24 2025 to March 24 2025 (completion date subject to change). The following areas are affected:
  • Exterior

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per day

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree Hilton Marjan
DoubleTree Hilton Marjan Island
DoubleTree Hilton Marjan Island Ras Al Khaimah
DoubleTree Hilton Resort Marjan Island Ras Al Khaimah
DoubleTree Marjan Island
Hilton Marjan
Hilton Marjan Island Resort
Marjan Hilton
Marjan Island DoubleTree
Marjan Island Resort
DoubleTree Hilton Resort Marjan Island
DoubleTree by Hilton Resort Spa Marjan Island
Doubletree By Hilton & Marjan
DoubleTree by Hilton Resort Spa Marjan Island
DoubleTree by Hilton Resort & Spa Marjan Island Resort
DoubleTree by Hilton Resort & Spa Marjan Island Ras Al Khaimah

Frequently asked questions

Does DoubleTree by Hilton Resort & Spa Marjan Island offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Resort & Spa Marjan Island does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Resort & Spa Marjan Island?

Yes, there are 7 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at DoubleTree by Hilton Resort & Spa Marjan Island?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at DoubleTree by Hilton Resort & Spa Marjan Island?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by DoubleTree by Hilton Resort & Spa Marjan Island?

Yes, an airport shuttle is available. The charge is AED 300 per vehicle one-way.

What are the check-in and check-out times at DoubleTree by Hilton Resort & Spa Marjan Island?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at DoubleTree by Hilton Resort & Spa Marjan Island and nearby?

Have fun with onsite activities like kayaking, parasailing, and water skiing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. DoubleTree by Hilton Resort & Spa Marjan Island also has 2 poolside bars, 2 bars, and a nightclub, as well as a private beach, a sauna, and a steam room.

Are there restaurants at or near DoubleTree by Hilton Resort & Spa Marjan Island?

Yes, there are 14 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views.

Does DoubleTree by Hilton Resort & Spa Marjan Island have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around DoubleTree by Hilton Resort & Spa Marjan Island like?

DoubleTree by Hilton Resort & Spa Marjan Island is located on the boardwalk/promenade in Al Marjan Island. Popular attractions include Al Hamra Mall, which is 6 minutes away by car.

Reviews

8.0

Very Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

First time staying here. Booked garden room with twin beds which turned out to be too small for us to sleep in with teenagers! Hotel kindly gave us a free upgrade to sea view where twin beds were bigger. Room also had a sofa bed which gave us more options for sleeping. Good breakfast but probably wouldn’t do half board again as evening buffet didn’t offer much range for fussy eaters! SALT is across the road though for evening bite. Loved adult pool with floating cushions. Very relaxing. Would definitely return..
Nicola, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice beach, clean rooms, helpfull staff.
Vladimirs, 9-night family trip
Verified Hotels.com guest review

6/10 Good

Poor experience overall
I stayed over the busy new year period; but, for the price charged for the room snd my stay, the experience felt more like a factory or a busy airport than a 5* premium hotel. This was not a 5* experience. The bedroom had been cleaned before arrival but not checked - I discovered damaged curtains and the body-wash bottle was empty in the shower. It took an age for my luggage to be brought to the room. The front desk clerk at check out was mechanical in her attitude. Poor experience overall - lacked any personal touch.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks a lot 👍
Its an amazing resort , staff are very friendly, pools are big with a lot of activities
Ahmed, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Muhammad Luqman, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend getaway
Really spacious and comfortable room. We have stayed many times as good choice of food and entertainment options on site and nearby. No need to drive anywhere once parked.
Paul, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ashley, 6-night trip
Verified Expedia guest review

8/10 Very Good

abbas, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ihab, 2-night trip
Verified Hotels.com guest review

6/10 Good

Tanveer, 3-night trip
Verified Hotels.com guest review

6/10 Good

I would like to give a big thankyou to all the hard working staff members that help make this hotel run. The restaurant staff, the house keeping staff the engineering staff the maintenance staff, all such hard working people. I would like to mention one name Mr Aye Min, this young man was so helpful and kind. Everyday he would check on the room, to see if we needed anything. He did a great job cleaning our room. It's just made our stay comfortable. Now let's get to the food,,,, absolutely average, breakfast was nice, as you would find in all hotels. Lunch and dinner where Big disappointment. I stayed for 10nights and I could honestly say I only enjoyed the food for 4 nights. The chef wasn't very approachable because I saw him having a discussion with a German customer who was also complaining about the food, the chef was very rude with the way he responded. The kids club, the Waterpark I would give 10/10.
Mohammed, 10-night family trip
Verified Expedia guest review

2/10 Poor

Basma, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sony, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dzmitry, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

SARAV, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oliver, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Avoid!
Food selection is poor throughout the day. All inclusive package runs from noon to midnight only. Icing on the cake: would not let us bring a nanny during daytime unless we paid for her access (as if she would use the pool, beach, etc). Manager threatened to call police over this. I have never felt so unwelcome at any hotel.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

all inclusive package
I had taken a all inclusive plan for this stay. The drinks were not premium. Asked for a banana for the baby, one oytlet said go to another, another said go to another. Asked for ginger ale at the bar, said it is over and need to get it from another bar.
Anand, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Svetlana, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Humaid, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Overall good hotel, with some strong downsides.
All the beers you will drink here will be hot, you can’t get an ice bucket with the beers, even by paying about 100 usd per day for each family member on the so called all inclusive package - it is all inclusive with no food options in the pool or bars. Also, people o. The bar does not know the ingredient quantities for the drinks, which means you get a different flavor on each drink. You can’t get a beer, drink or even soft drink before noon time. This means you will get up early to try to get a chair by the pool or beach and till noon you can’t have drinks for the usd 100 (the so called all inclusive). So enjoy your time on one of the strongest hot areas of the planet without drinks till noon.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a 4-5 star hotel
The hotel is okay if you are just looking for a cheap getaway, but from a 4-5 star hotel I expected better things. The quality and choice of food and drink was really poor. If I had known then I wouldn’t have paid for all inclusive as it was a massive waste of money. All the bars and entertainment close early too which was disappointing. It wasn’t dirty but I wouldn’t say the hotel was entirely clean either. Table service is slow at all food times and plates/cutlery still wet and felt unhygienic.
1-night trip
Verified Hotels.com guest review

6/10 Good

Food quality was poor at breakfast & dinner and limited options. Restaurants staff aren’t professional.
Islam, 2-night family trip
Verified Hotels.com guest review

6/10 Good

We opt for the 'all-inclusive' package, however, was very disappointing. Very limited options for drink and eat. Also, the food offered was average. I would not recommend.
Vinicius, 2-night family trip
Verified Expedia guest review

General property information

Travelers Say
"Everything was perfect, a super clean inviting pool and very nice staff."
Reasons to Book
Outdoor Pool & Great Facilities
Check-In Time
3:00 PM
Check-Out Time
12:00 PM