Sleep Inn & Suites Devils Lake

I was left waiting at the front desk for nearly 20 minutes before the desk clerk showed up. The shampoo/conditioner/hand sanitizer bottles in the bathroom were half-empty, obviously used by the previous room guest. We were given a handicap-accessible room, and the shower overflowed its stall and left the bathroom floor quite wet. These three things were notable, but allowing for them we did enjoy a quiet and comfortable night. Hotel property is very clean and tidy, inside and out.

Viaje familiar de 1 noche, jul. 4, 2021

Comentario auténtico de un huésped de Expedia

The hotel was overbooked for our first night which typically would be a personal disaster. On arrival, the staff was very apologetic and had booked us at a hotel down the road and had taken care of the bill so we didn't have to do anything. We were back at Sleep Inn the next night and again they apologized for our inconvenience and gave us a very good rate. Changing hotels was inconvenient but the staff made the experience painless.

Viaje familiar de 2 noches, jun. 25, 2021

Comentario auténtico de un huésped de Expedia

My fee was collected well in advance, never had that happen before. No room cleaning for those staying a second night.

Viaje familiar de 2 noches, jun. 18, 2021

Comentario auténtico de un huésped de Orbitz

We went to Devils Lake for a family fishing trip. My husband and I took my parents and siblings along with our children to finally get out of the house after a year and half of sheltering in. Our party consisted of 6 adults and 3 children. We are Asian Americans with the exception of my husband who is white. I booked 1 double suite and 2 doubles for our party. During our stay, there were many other fishermen. They were mostly white older men. Breakfast- While my sister was standing in line for the bad breakfast, Sue (front desk receptionist), was standing behind her to refill the serving tray. Sue days in a very loud voice, “This is a complementary breakfast and not a buffet.” My sister turned around, looked at Sue in the eyes and asked, “Is there a problem?” To which Sue responded, “no.” Sue did not say this all the other white guests who were substantially larger than a 5 foot flat, 90 lbs. girl. I went to get a bit of eggs for my 7 yo girl, and Sue was there in the service room (in the kitchen area) glaring and monitoring me. Her facial expression was that of disgust. She made me feel uncomfortable and unwelcomed. She stared at me until I left the area. My 11 year old son asked my husband why the lady kept staring at him like she hated him. I told my son it’s just Sue being racist. He asked why we stayed at a place where we were not wanted. I explained that if someone else had told us or if they had posted this information on the websites, we would never.

Viaje familiar de 2 noches, jun. 17, 2021

Comentario auténtico de un huésped de Expedia

Very friendly staff and the rooms were clean and super nice !

Viaje familiar de 1 noche, may. 31, 2021

Comentario auténtico de un huésped de Expedia

Clean and nice. Friendly staff. Good breakfast.

Viaje familiar de 2 noches, may. 24, 2021

Comentario auténtico de un huésped de Expedia

Staff was nice and very accommodating, we arrived at 4:40pm and our rooms wasnt ready but the service made it up. Rooms were clean and the beds were comfy. We had a big group with 6 rooms and no one had complaints. Will definitely return.

Viaje familiar de 2 noches, may. 21, 2021

Comentario auténtico de un huésped de Expedia

VERY NICE AND CLEAN.

Bennett, Viaje de 1 noche, may. 8, 2021

Comentario auténtico de un huésped de Hotels.com

Best hotel

Always a great stay! Very clean rooms and friendly staff. It's the only hotels I'll stay in when I visit Devil's Lake!

Sara, Viaje familiar de 1 noche, may. 1, 2021

Comentario auténtico de un huésped de Hotels.com

Very Nice

Jerry, Viaje de negocios de 1 noche, abr. 9, 2021

Comentario auténtico de un huésped de Hotels.com