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Sapphire Hotel

3.0 star property
Experience top-notch service at this city hotel where attentive staff make your stay seamless.

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Photo gallery for Sapphire Hotel

Sapphire Hotel London showcases elegant architecture with a warm, inviting ambiance. | Sapphire Hotel
Staircase with a modern glass railing and a chic, striped carpet. Above, a wall-mounted mirror reflects the interior. | Sapphire Hotel
Two beds with plush bedding, elegant headboards, and ambient lighting create a serene bedroom atmosphere. | Sapphire Hotel
Luxurious living room with elegant furniture, a chandelier, and a flat-screen TV mounted on the wall. | Sapphire Hotel
Sapphire Hotel London entrance, elegant and inviting with a classic design. | Sapphire Hotel
In the heart of London, Sapphire Hotel offers a warm welcome with WiFi and a 24-hour front desk. Guests can unwind in the lobby or take advantage of concierge services and luggage storage. The helpful staff has left a lasting impression on previous guests.

Reviews

6.8 out of 10
Good

Popular amenities

  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Computer station
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • LED TV
  • Soundproofed rooms
The current price is $55
includes taxes & fees
$46 per night
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Single Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Double Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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View from room

Safestay London Kensington Holland Park

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
7.6 out of 10, Good, (953)
The price is $66
includes taxes & fees
$55 per night
Feb 23 - Feb 24
Safestay London Kensington Holland Park
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About the neighborhood

Map
35 Shepherds Bush Road, London, England, W6 7LU

What's nearby

  • Westfield London Shopping Centre - 12 min walk
  • Kensington High Street - 17 min walk
  • Hyde Park - 7 min drive
  • Buckingham Palace - 11 min drive
  • Piccadilly Circus - 12 min drive

Getting around

  • Heathrow Airport (LHR) - 28 min drive
  • Luton Airport (LTN) - 41 min drive
  • Farnborough (FAB) - 44 min drive
  • London City Airport (LCY) - 62 min drive
  • Gatwick Airport (LGW) - 74 min drive
  • Shepherd's Bush Station - 8 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Kensington (Olympia) Underground Station - 15 min walk
  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Underground Station - 7 min walk
  • Shepherd's Bush Market Underground Station - 8 min walk

Restaurants

  • ‪Subway Shepherds Bush - ‬6 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Urban Baristas - ‬6 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Kave Cafe - ‬3 min walk

About this property

Sapphire Hotel

Sapphire Hotel offers a great location, putting you within a 15-minute walk of Westfield London Shopping Centre and Eventim Apollo. Also, Kensington High Street and Olympia Conference and Exhibition Centre are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. The property is just a short walk to public transportation: Goldhawk Road Underground Station is 7 minutes and Shepherd's Bush Underground Station is 7 minutes.

Languages

English, French, Romanian, Spanish, Urdu

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 10 ft (GBP 8.5 per day)
    • Street parking available
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Working away

  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • DVD player
  • LED television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-in between midnight and 1:30 AM can be arranged for an extra charge of GBP 20
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

Parking

  • Parking is available nearby and costs GBP 8.5 per day (10 ft away)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Does Sapphire Hotel offer free cancellation for a full refund?

Yes, Sapphire Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sapphire Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sapphire Hotel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Sapphire Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless check-out is available.

What is there to do at Sapphire Hotel and nearby?

Recommended spots to visit include Westfield London Shopping Centre (12-min walk) and Hyde Park (2.4 mi), along with Buckingham Palace (4.6 mi) and Piccadilly Circus (4.8 mi).

What's the area around Sapphire Hotel like?

Sapphire Hotel is a short 7-minute walk from Goldhawk Road Underground Station and 12 minutes' walk from Westfield London Shopping Centre. Travelers say this hotel is in a good location.

Reviews

6.8

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very Good

No parking Small room Clean Mattress not very good not bad too
Abdul, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Scam
When we arrived we got sent to another hotel (Pearl) we hadn’t booked and had no other choice than to stay there as they wouldn’t allow us to the hotel we had actually booked (sapphire).
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Claire, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keith, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

naim, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Tudor, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Never again
The room did not match the photos at all. It was extremely small, barely a place to walk in the room!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable
Very comfortable bed in a very basic room which was just what i was looking for a short notice.
Steve, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I Booked to stay at the Sapphire but , I was directed to check in via a different hotel down the road and given a room in this hotel. The room was nothing like the advertised room shown on the Sapphire page, bedding was awful , room was very small and the noise during the night gave me two very restless nights.
i, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Xmas break
Quick check in Very comfortable nice and quiet friendly staff
Eleanor, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Not Again 4/10
PROS: Didn’t get the room I paid for was in different hotel couple doors down. Beds are small sliding all over the place, couples fighting screaming banging early hours which scared my son! No one to report too?? Toilets don't flush properly!! Heating not working. CONS: showers are nice and hot, tv small but works, small fridge ok, customer service ok but left early no one on night duty
Michelle, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aspasher, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Heating was not working
The heating was not working, it was cold especially in December. The bathroom’s door also was not locked.
Melis, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Joe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas stay
Had a great stay. Hotel was in a good area close to underground stations . Room was very clean and quiet for being on street side. Staff was helpful too.
david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were friendly, helpful and attentive to our needs. The bed was slightly small for a couple but very comfortable. Classic Shepherds Bush hotel right in the mix of everything but still remaining quiet enough through the night.
Gavin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotels has been revamped
Nice budget hotel. Second time ive stayed and hotel has really improved.. Stayed in double room. Very comfortable and warm. Would definitely stay again. 10 minutes walk to Shepherd Bush underground and Westfield shopping center
adnan, 2-night business trip
Verified Hotels.com guest review

6/10 Good

ALi, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ok for a dry place to sleep. It much else
The room was tiny literally couldn’t close the bathroom door if I wanted to use the toilet
Paul, 2-night trip
Verified Hotels.com guest review

4/10 Fair

We where supose to stay at the sapphire hotel but 24hrs before the stay got a notification saying we could be put in the sister hotel the pearl. Which we ended up staying in the hotel staff where friendly. But the room was very basic and nothing like the pictures. We found mars bar wrappers under the bed. 😏
Lauren, 2-night family trip
Verified Hotels.com guest review

6/10 Good

You will most likely stay in the pearl/emerald hotel within the same chain. The rooms are small, clean enough, and all right for 2-3 nights. We did hear a couple of arguing above us at about 1am, but management is 24/7, and they sorted it out.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Brynn, 5-night business trip
Verified Hotels.com guest review