Arcipelago Toscano National Park Visitors Centre - 15 min walk - 1.3 km
Isola D'Elba Tennis Club - 4 min drive - 3.6 km
Sansone Beach - 16 min drive - 5.2 km
Getting around
Galileo Galilei Airport (PSA) - 173 min drive
Restaurants
Ristorante Stella Marina - 5 min walk
Panelba - 5 min walk
Enoteca della Fortezza - 7 min walk
L'Ombelico del Mondo - 3 min walk
Osteria Del Ponticello - 4 min walk
About this property
Hotel Crystal & Residence
Enjoy your visit to Portoferraio with a stay at Hotel Crystal & Residence. Guests looking for a bite to eat can check out Le Sirene, which serves Mediterranean cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights.
Languages
English, French, German, Italian
At a glance
Hotel size
23 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in/out available
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Offsite parking nearby (EUR 10 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Scuba diving
Pool table
Private beach nearby
Hiking/biking trails nearby
Snorkeling nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Facilities
1 building/tower
Built in 1985
Safe-deposit box at front desk
Room amenities
Be entertained
Television
Premium satellite channels
Pay movies
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Le Sirene - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 10 to 15 for adults, and EUR 10 to 15 for children
Children & extra beds
Babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 10 per day
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Crystal Portoferraio
Hotel Crystal Portoferraio
Hotel Crystal Residence
Crystal & Portoferraio
Hotel Crystal & Residence Hotel
Hotel Crystal & Residence Portoferraio
Hotel Crystal & Residence Hotel Portoferraio
Frequently asked questions
Are pets allowed at Hotel Crystal & Residence?
Yes, pets stay free.
Is parking offered on site at Hotel Crystal & Residence?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Crystal & Residence?
You can check in starting at 2 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Hotel Crystal & Residence and nearby?
Have fun during the warmer months with activities such as scuba diving.
Are there restaurants at or near Hotel Crystal & Residence?
Yes, Le Sirene offers beachfront dining and Mediterranean cuisine.
What's the area around Hotel Crystal & Residence like?
Hotel Crystal & Residence is located near Spiaggia delle Ghiaie, just a short 4-minute walk from Portoferraio Port and 15 minutes' walk from Arcipelago Toscano National Park Visitors Centre.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
8.4/10
Amenities
6.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 13, 2023
We had a room on the top floor with a private balcony overlooking the Mediterranean. All of the rooms are only accessible from exterior stairs following the hill. The top floor room was very nice but quite a long haul with a heavy suitcase. It is not for the faint of heart.
John
John, 1-night romance trip
Verified Expedia guest review
6/10 Good
Jul 23, 2023
Christine
Christine, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 24, 2023
ALDEN
ALDEN, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2015
John
Verified Hotels.com guest review
6/10 Good
Jul 13, 2015
Tired but clean hotel with pleasant staff. Bathrooms are in need of refurbishment, but functional. Air conditioning worked even in hot weather
Malcolm
Verified Hotels.com guest review
8/10 Very Good
Sep 26, 2021
ACHILLE
ACHILLE, 4-night trip
Verified Expedia guest review
8/10 Very Good
Jun 20, 2021
Tutto nella normalità
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2019
Birgitta
Birgitta, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2019
Ottima la vicinanza alla spiaggia. Buona la posizione rispetto al centro storico e al porto.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 28, 2019
Hotel comodo per il centro. Buona colazione e wifi ok
giovanni
giovanni, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 9, 2018
Limpio y bien ubicado
Buen hotel, limpio, frente a la playa, decoracion algo anticuada
SANTIAGO
SANTIAGO, 4-night romance trip
Verified Hotels.com guest review
6/10 Good
Jul 15, 2018
Hotel con muy buena ubicación, muy cerca de la playa y del puerto
Tiene aparcamiento privado gratuito
Nany
Nany, 5-night trip
Verified Expedia guest review
8/10 Very Good
May 30, 2018
hotel ok
Hotel sul mare, camere confortevoli, ma un po' da risistemare. ottimo e utile il parcheggio privato gratuito. Comodissimo per il centro. Wifi OK. Disponibilità ad anticipare la colazione, buona e abbondante
giovanni
giovanni, 2-night business trip
Verified Hotels.com guest review
6/10 Good
May 2, 2018
Un 4 stelle che dimostra l'eta'
Gli interni hanno bisogno di una rinfrescata, le stanze sono pulite ma i bagni sono veramente da rifare presentano lavandini con crepe, personale disponibile.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2017
Bra hjälpsam personal... Ok frukost. Nära färjan samt ett en liten strand.
Ola Eklöf Göteborg
Ola Eklöf Göteborg, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 29, 2017
Vreemde douche
Het hotel lag gunstig ten opzichte van het centrum en dicht bij de ferry. Er was op 50 meter afstand een afgesloten privé parkeerterrein zonder extra kosten. Tijdens ons verblijf viel de wifi op de kamers op zaterdagavond uit en deze zou pas maandag gerepareerd worden, in de lobby was hij wel beschikbaar. De badkamer was klein en er was een soort vouwdouche, wanneer er een douchecabine op die plaats zou zijn, zou je geen gebruik kunnen maken van het toilet. Wellicht was het handiger geweest als er een douchegordijn geweest zou zijn, omdat de "vouwdouche" niet echt stabiel was.
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2017
Slitt, men bra!!
Litt gammelt hotell, men utrolig bra service! Vi hadde en stor leilighet med balkong. Sengen har nok sett sine bedre dager, men ellers helt Ok standard. Inkludert i prisen var både solsenger på stranda og gratis guidet tur med kajakk og snorkling! Gledelig overraskelse :) Bra plassering nær stranda, og kort vei til gamlebyen. Kommer gjerne tilbake.
Ina Hopland
Ina Hopland, 4-night romance trip
Verified Hotels.com guest review
6/10 Good
Aug 7, 2017
Verified traveler
3-night romance trip
Verified Hotels.com guest review
6/10 Good
Jul 26, 2017
Verified traveler
1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Jul 22, 2017
Bra men inte bäst!
Ett bra och trevligt hotell nära strand, centrum och hamnområde. Sakar pool och bar med allmän uteplats, vilket drar ner helhetsintrycket enligt oss. I övrigt bra personal, rent och helt ok frukost.
Martin
Martin, 5-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 1, 2017
Hotel gradevole camera molto piccola e spartana. Personale nel complesso disponibile.
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2017
Hôtel grandement conseillé
Nous avons été très bien accueillis dans cet hôtel, la directrice parle bien français ce qui est assez rare en Italie et tout le personnel est très aimable.Portoferraio est une petite ville très jolie, la promenade sur le port est magnifique et bien sûr les passionnés d'histoire napoléonienne seront servis avec la visite des deux maisons où a vécu l'empereur. Attention service des bus de ville déplorable!
André
Verified Hotels.com guest review
8/10 Very Good
Apr 24, 2017
Citynähe, Parkplatz, man kann alles gut erreichen,
Frühstück war gut und sehr ausreichend. Zimmerservice und Rezeption war gut. Verständigung auf Englisch war sehr gut. Alle Wünsche wurden, wenn machbar, erfüllt.
Verified traveler
Verified Expedia guest review
6/10 Good
Oct 29, 2016
Hotel così e così
La struttura potrebbe fornire un servizio migliore se migliorasse i bagni dove è quasi impossibile farsi una doccia