Candlewood Suites Lake Charles South

Be aware they place a hold over $200.00 for a 3 night stay on a debit card, despite telling you at the desk that there will be no additional charges placed on your card. If you have a late check-in be prepared to wait over 45 min for someone to show up at the desk to check you in! The cupboard is sparsely stocked.

The room was ok . They charged me $ 75.00 tax for my cat which they said nothing about when I made the reservations if I would have known this I would not have stayed there. They don't clean the room except for every 3 days. so you have to go down to the lobby and get your own towels and turn in your own towels and washcloths I will not be staying at candlewood again

Cleanliness of hotel. Found used syringes in parking lot in front of hotel. Had fight in parking lot of hotel with people who weren’t staying at the hotel.

All staff members we came across were extremely friendly. My only complaints are that the restroom in the lobby was out of toliot paper all weekend and, the shampoo, conditioner and body wash dispensers in our room were empty. I did not bring it to anyone’s attention. If I had I’m sure they would’ve gladly filled them.

Terrible

Conveniently located to casinos, shopping, and dining. Friendly service, clean surroundings, comfortable & spacious room. Free parking.

TV volume set so low that even at full volume could not hear the sound, in the room. coffee pot was dirty. kitchen was poorly stocked, 2 small glasses, no coffee cups. Otherwise pretty good value for the money. Be aware if you're only staying a couple of days, no room service till day 3.

I was only staying for a couple nights but was not a very impressed. When i was checked in the front desk agent did not let me know that my requested room was not availale. When i got upstairs i was given a queen bed when i booked a king. I called down 3 times to the front desk and no one answered. I then walked down and no one was there. I called out "hello" and received no reply. I waited about 15-20 minutes and no one showed up. I had to leave for work. When i retuened at 1am i found no one was again at the front desk. On top of that there was 3 other people in the lobby already waiting for the front desk agent one of which claimed he had been waiting 30 minutes. So i gave up and went to bed. I was apparently put in a room next to a stair case and a storage room. All night and early into the morning i kept hearing the doors open and closing very loudly from the stair case and early in the morning someone was just picking up and tossing down items in the storage unit which was directly behind the wall where the bed was. I didnt sleep well and had no way to switch rooms or let anyone on property know my issues until after the fact...

Nobody was ever at the desk to sell store items. And what hotel doesn’t have free breakfast???this one.

I liked the location, staff and amenities. I didn’t like that the faucet in the bathroom sink and tub were loose and that there were no plugs to support charging your phone or other devices using your cable.