Great location to centre areas of Helsinki. However, the fact there are no physical humans on reception did pose a problem. On entering the hotel one day, a new resident from Turkey couldn't get access & was on the phone 📱 to the 24hr manned reception line to get his room & access code. This phone wasn't answered at all & we had to assist the gentleman with emailing the Website with his booking reference. We also had some problems with the entry code to the front & lift which worked intermittently on a couple of days, but eventually this then worked. Also no one cleans or supplies new towels etc. The bathroom is basic & a little grubby, as was the room. Great location, but given the above issues, wouldn't stay here again. Not recommended.