Take in the views from the rooftop terrace when you stay at Excelsior Palace Hotel. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Excelsior Restaurant, one of 2 restaurants, which serves international cuisine and is open for breakfast and dinner. This Belle Époque hotel also features a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
79 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite valet parking (EUR 15 per day)
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
Offsite
Beach shuttle*
Shopping center shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
2 restaurants
2 coffee shops
Bar/lounge
Poolside bar
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Childcare in room (surcharge)
Children's menu
What to do
Beach shuttle (surcharge)
Beach nearby
Discount at nearby fitness center
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Rafting nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby
Working away
24-hour business center
Meeting room
Conference center (151 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Beach shuttle (surcharge)
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1904
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Piano
An outdoor pool
Banquet hall
Belle Époque architecture
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Excelsior Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Panoramic Restaurant - This poolside restaurant specializes in local cuisine and serves brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.
New Year's Eve (31 December) Gala Dinner per adult: EUR 150
New Year's Eve (31 December) Gala Dinner per child: EUR 150 (up to 18 years old)
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 19 per person
Airport shuttle service is offered for an extra charge of EUR 140 per vehicle (one-way, maximum occupancy 3)
Train station pick-up service is offered for an extra charge
Beach shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Uncovered valet parking costs EUR 15 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Excelsior Palace Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Hotel Hotel Taormina
Frequently asked questions
Does Excelsior Palace Hotel offer free cancellation for a full refund?
Yes, Excelsior Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excelsior Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Excelsior Palace Hotel?
Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Excelsior Palace Hotel?
Yes. Valet parking costs EUR 15 per day. Parking spots may be limited.
Is airport shuttle service offered by Excelsior Palace Hotel?
Yes, an airport shuttle is available. The charge is EUR 140 per vehicle one-way.
What are the check-in and check-out times at Excelsior Palace Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Excelsior Palace Hotel and nearby?
Have fun with activities like boat tours, hiking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include beach cabanas and a garden.
Are there restaurants at or near Excelsior Palace Hotel?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Excelsior Palace Hotel like?
Excelsior Palace Hotel is in Taormina City Centre, a short 1-minute walk from Corso Umberto and 3 minutes' walk from Piazza del Duomo.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 30, 2024
Great location!
Wonderful hotel ans excellent staff. So friendly. The breakfast was amazing.
Carrie
Carrie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
PS
PS, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Good vibes, great pool
The pool and grounds are gorgeous. Nice staff. Patio with insane view of Etna. Right at the end of the Corso Umberto, so you are really close to all the restaurants and shops, but it’s quieter at this hotel.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
Great hotel in a great location
Rossi
Rossi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
We stayed 6 nights in August . It is a very elegant historical building and the proximity to the city center is great . The breakfast was delicious , and the staff are so accommodating . The pool area is gorgeous overlooking Mt Etna
The hotel location is the best
svetlana
svetlana, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 8, 2024
The pool is great for when midday is too hot to explore the city. Dining, pool, and housekeeping staff are kind, though front desk/receptionist not so much.
There was a wedding reception one of the nights during our stay and since our room was just above the banquet hall, it was a bit noisy. The tub/shower configuration isn't ideal and leads to very wet floors but is manageable. Overall we had a pleasant stay.
Jane
Jane, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Gail
Gail, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 6, 2024
Nice rooms, great breakfast, views of Etna.
Customer service inconsistent.
Mark
Mark, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 31, 2024
Great location but property needs some renovations in the rooms, (for a more comfortable stay.
Paula
Paula, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Fantastic!!!
Tanya
Tanya, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
This was our tenth visit to this lovely hotel. We love it here and the rooms are lovely and comfortable and the staff are delightful. Nothing is too muich trouble.
The pool is fantastic
We will be back! :-)
Janet
Janet, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
Karen
Karen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 6, 2024
We love coming back to this hotel every time we come to Sicily. The service is outstanding, the rooms excellent, the poo amazing. All the staff are also wonderful to me and my children. Looking forward to next years trip already
Maria
Maria, 3-night family trip
Verified Expedia guest review
6/10 Good
Jun 14, 2024
The property is tired however the location is excellent. We dined at the hotel and the service and food was excellent. Our waiter Ivan was professional and attentive and certainly made our dining experience memorable.
Carla
Carla, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 12, 2024
A gorgeous property with spectacular views and a beautifil pool area
sharona
sharona, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 8, 2024
Beverlie
Beverlie, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 8, 2024
The hotel has a nice older style feel to it and a fabulous swimming pool amenity on a private headland offering brilliant views of the coast and Etna
anthony
anthony, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Kenneth
Kenneth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Very nice room. The hotel has a lot of charm and we had a great view of Mount Etna.
Kenneth
Kenneth, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 8, 2024
A grand hotel in a great location. Interior slightly sparse and dated but clean and mostly functional. Only meaningful complaint is WiFi in the rooms is non-existant - works fine in the lobby, but not at all in the room. Very inconvenient. Breakfast buffet is excellent. The lower gardens are beautiful, well-maintained, have spectacular views and relaxing - absolutely do not miss them!
Ellis
Ellis, 2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
May 7, 2024
A beautiful hotel with old world charm… A perfect setting for a beautiful place!
Susan
Susan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 4, 2024
Lovely hotel, clean and well appointed room and great service, breakfast is very good and the hotel feels safe and classy. Great pool. Superb location. Overall excellent.
Dawn
Dawn, 4-night family trip
Verified Expedia guest review
2/10 Poor
Apr 3, 2024
Alfredo
Alfredo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 1, 2024
Classical elegance
Classical elegance and charming. Beautiful views. Lovely staff. The bed was extremely comfortable with high quality bedding. Shower was fantastic. Will eagerly return.