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Hotel de lujo con acceso a un centro comercial y spa de servicio completo cerca de Hatten Square
Terrible Service and cleanliness
ago. 8, 2022
+ great location, good gym, decent breakfast - stained sheets, flooding in shower area (…
ago. 3, 2022
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
El spa abre todos los días.
Deberás pagar los siguientes cargos de la propiedad en el momento del check-in o check-out:
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante.
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo.
*Consulta las políticas y los cargos para conocer los detalles adicionales y los cargos extras
The hotel looks run down after the MCO. There were no hair dryer & the fridge is not working. Breakfast buffet was horrendous with large crowds & food way below par compared to pre-Covid time. Hopefully everything will improve over time.
Chee Beng, Viaje de 2 noches, jul. 22, 2022
Comentario auténtico de un huésped de Hotels.com
Bed and sofa were clean and good. Aircon was working well. In room phone does not work, fridge was spoilt, shower head holder doesn’t work, asked for hair dryer from receptionist and housekeeping staff but never got it. Bath towels were exceptionally small. Slow check in process.
Viaje de 1 noche, jul. 7, 2022
Comentario auténtico de un huésped de Hotels.com
Well connected to several malls, 10min away from the canal area. Huge breakfast area with loads of people.
Edoardo, Viaje de 3 noches, jul. 3, 2022
Comentario auténtico de un huésped de Hotels.com
Room was dirty.Floor was beyond filthy. The mildew smell and humidity in the air. I will not recommend this place unless this is a very last resort.
Viaje de negocios de 1 noche, jul. 1, 2022
Comentario auténtico de un huésped de Hotels.com
The place is nice and service is excellent. However, breakfast is very bland and served normal food, unlike before. The food standard has really drop. The mattress noisy with every movement and stiff, but pillow was great. Hope management will improve above condition
Viaje de 1 noche, jul. 1, 2022
Comentario auténtico de un huésped de Hotels.com
Check in was quick and breezy. However there was only 2 persons manning the counter. After I left the counter I noticed more arrivals and more ppl queuing - perhaps need more staff during peak hours. This is my 2nd stay and I noticed signs of wear and tear appearing. Carpets at the lobby looked worn and dirty.. the wallpaper in my room looks worn and had some marks. Tiles around my room and the whole hotel needs polishing. There wasn’t a remote control in my room and I had to ask for one .. I asked a housekeeper who gave me one. Pros - wide selection of food at breakfast buffet. Location is good and is close to malls and walkable to some attractions. I’ll definitely stay here again as location is good. I hope more improvements/ refurbishment can be done on the interiors and uplift overall comfort of stay.
Hasliza, Viaje familiar de 2 noches, jun. 30, 2022
Comentario auténtico de un huésped de Hotels.com
Room quite dusty. Toilet one lighting blown when check in. Shower hose looked so dirty with dirt stain. Seems like being use for a long time. Need to change to make guest feel comfortable when showering Aircon duct has a thick layer of dust over it which is very visible
KWEK, Viaje de negocios de 1 noche, jun. 28, 2022
Comentario auténtico de un huésped de Hotels.com
Check in was good and overall our room was fine. Two negatives: the fridge wasn't emptied of stuff from previous guests (half drunk cartons) and there wasn't a floor mat for the shower, nor any hand towels. The pool was great!
Viaje familiar de 1 noche, jun. 26, 2022
Comentario auténtico de un huésped de Hotels.com
Very good location for food & shopping 👍 Room is big & spacious. It would be a fantastic place to stay & to recommend to friends if only there is improvements on the following: - Toilet cleanliness - Light bulks not replaced when it is not working - Safe is spoilt - Bath Towels are old & need replacement
LILY, Viaje familiar de 2 noches, jun. 21, 2022
Comentario auténtico de un huésped de Hotels.com
1. There wasn't bedroom slippers and hair dryer when i checked in. 2. The room wasn't housekeeped until 4pm and not after a call was made. 3. Remote control, leaking basin, leaking toilet pipe when flushed, showerhead that looks gross. 4. Dirty basin, toilet bowl, walls, etc as some photos taken, and view at your discretion.
Alan, Viaje familiar de 2 noches, jun. 15, 2022
Comentario auténtico de un huésped de Hotels.com