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9Hotel Mercy

4.0 star property
Boutique hotel with bar/lounge, near Rossio Square

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for 9Hotel Mercy

Hotel Mercy offers a serene urban retreat with its modern design and inviting balcony. | 9Hotel Mercy
Luxurious lounge with plush leather seating, elegant lighting, and a large window overlooking the city. | 9Hotel Mercy
Indulge in a cozy dining experience at this inviting restaurant, where warm wooden tables and classic booth seating await. The bar area, adorned with a curved, metallic backdrop, offers a sophisticated atmosphere for a night out. | 9Hotel Mercy
Modern reception desk with sleek black design, a stylish yellow backdrop, and a contemporary chandelier. Perfect for a sophisticated hotel experience. | 9Hotel Mercy
Elegant hotel room with a king-sized bed, a stylish desk with a flat-screen TV, and a cozy seating area. Perfect for a relaxing getaway. | 9Hotel Mercy

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $111
includes taxes & fees
$97 per night
Jan 30 - Jan 31

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, soundproofing

Classic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Mercy)

Suite (Mercy) | Premium bedding, minibar, in-room safe, soundproofing

Suite (Mercy)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

View from room

Club Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, minibar, in-room safe, soundproofing

Executive Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
Free bottled water
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is $143
includes taxes & fees
$127 per night
Feb 23 - Feb 24
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About the neighborhood

Map
Rua da Misericordia, 76, Lisbon, 1200-273

What's nearby

  • Rossio Square - 6 min walk
  • Santa Justa Elevator - 7 min walk
  • Avenida da Liberdade - 10 min walk
  • Commerce Square - 11 min walk
  • Castle of São Jorge - 15 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 27 min drive
  • Cascais (CAT) - 28 min drive
  • Rossio Station - 7 min walk
  • Cais do Sodré Station - 10 min walk
  • Santos Station - 21 min walk
  • Largo Trindade Coelho Stop - 1 min walk
  • Praça Luís de Camões Stop - 2 min walk
  • Rua São Pedro de Alcântara Stop - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria da Trindade - ‬2 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Taberna do Avillez - ‬1 min walk
  • ‪Restaurante Sinal Vermelho - ‬1 min walk

About this property

9Hotel Mercy

When you stay at 9Hotel Mercy, you'll be in a great location, within just a 10-minute walk of Rossio Square and Santa Justa Elevator. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. This boutique hotel is also within a 15-minute walk of Avenida da Liberdade and Castle of São Jorge. Fellow travelers say great things about the helpful staff and location. The property is just a short walk from public transportation: Largo Trindade Coelho Stop and Praça Luís de Camões Stop are steps away.

Languages

English, French, Polish, Portuguese, Russian, Spanish, Ukrainian

At a glance

DONE

Hotel size

    • 47 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 15 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 328 ft (EUR 21 per day); reservations required
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Le 9 Bar - This bar serves breakfast only.

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs EUR 40 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Parking is available nearby and costs EUR 21 per day (328 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Does 9Hotel Mercy offer free cancellation for a full refund?
Yes, 9Hotel Mercy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 9Hotel Mercy?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 lbs per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
Is airport shuttle service offered by 9Hotel Mercy?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at 9Hotel Mercy?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at 9Hotel Mercy?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
What's the area around 9Hotel Mercy like?
9Hotel Mercy is in Lisbon Old Town, a short 1-minute walk from Largo Trindade Coelho Stop and 6 minutes' walk from Rossio Square. Travelers say that the hotel is in a great location.

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay
Great stay in safe location close to everything.
Krystle, 4-night trip
Verified Hotels.com guest review

6/10 Good

Mohan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Amrinder, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We were a little concerned that the noise from the busy streets with people partying and drinking might make it a hard place to sleep, but the rooms were quiet. We walked across the street for the best breakfast we had in Lisbon, and all the major attractions were within walking distance.
Barry Dean, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Edmund, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Noah, 2-night trip
Verified Hotels.com guest review

2/10 Poor

About 9Hotel Moldy. Stay was Oct. 4-7, 2024. At check-in we were advised that there would be one bottle of water in our room for the whole stay, otherwise we would have to pay for water out of the mini fridge. Why is this pettiness even discussed with someone who is paying $359 for a suite? We opened the door to Suite 601 and were immediately hit with a strong smell of mold. The bathroom was worse. If we weren't so tired (10:00 p.m.) at check-in, we would have turned around and checked back out. We called about this every day at least once, causing stress and wasting our vacation time. No one ever did anything about it. They would send the housekeeper up and have her scrub the shower again. Of course this wasn't going to solve anything. They needed a professional to address the root of the problem. Speaking of the shower, It flooded every time you took a shower. Water pooled and spilled out onto the floor. The sink also drained slowly. The vinyl flooring is coming up in several places and it caused my husband to trip a couple times. The hotel is quite dark, from the breakfast room, lobby to our room. The hallways are black. The bathroom is all black, floors, doors, walls. This is not conducive to doing things you need to do in a bathroom such as your hair and makeup. I did my makeup on the terrace. It isn't practical. This was our 40th anniversary trip. The other hotels we stayed at were incredible. We actually dreaded coming back to the Hotel9 Moldy each night
Joann, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Vanessa Louise, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Reshma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

First trip to Lisbon. There will be more!
Ken, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Miki, 6-night trip
Verified Expedia guest review

6/10 Good

The area is great. Close to everything, however as a Boutique hotel it needs some work. We had one of the suites and it was worn down. Carpet was stained. Stains on couches. The walls also needed to cleaning and fresh paint.
Eric, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Great place to stay. Walking distance to many tourist attractions. The staff was very kind and attentive
Cole, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

daryl s, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Kudos to the housekeeping staff who found my granddaughter’s pearl earrings and we were able to retrieve it on our way back to Lisbon. Thank you so much , appreciate your honesty.
ELEANOR, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jade, 4-night trip
Verified Expedia guest review

8/10 Very Good

This hotel is in a great area for tourist. We arrived a bit early around 11 am and no room was available. We were asked to return at 3pm for a room. I was a bit disappointed that after flying all night and arriving at 10am. Got to the hotel at 11am. We were told that the room would be ready at 3pm and however the room was not ready at 3pm. We had to wait longer to get a room. Besides the arrival problem the hotel was 8/10 to me.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in an excellent location. Hotel is very clean and comfortable.
Sarah, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Good location but staff need to be more service oriented
Narendra, 2-night trip
Verified Expedia guest review

8/10 Very Good

Lourdes, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 4-night trip
Verified Expedia guest review

8/10 Very Good

Everything close
Neelam, 4-night trip
Verified Expedia guest review

8/10 Very Good

Excellent location.. very close to restaurants and main attractions.
Robert T. Torres, 6-night romance trip
Verified Expedia guest review