6/10
We stayed at this hotel 4 months ago for the first time and had a great experience. We decided to come back and I’m not sure what happened in that time frame but … the bathroom was not cleaned, there was feces on the outside of the toilet, wall, floor and visibly stuck in the tabs that connect the toilet seat - so much so that when my husband walked into the bathroom initially, he thought one of our kids had already gone #2 because of the smell. The bathroom towels had not been restocked. There were food crumbs on the couch. Empty pop bottles in the cupboard. The room itself was spacious and we love the ability to close the bedroom door as one of our kids still naps but the lack of cleanliness made it feel so much less comfortable. When we addressed the feces with the front desk staff she seemed a bit annoyed and then told my husband she wasn’t sure that’s what it actually was. Overall disappointed in this hotel and not sure if we’ll be back again because of it.
Lindsay
Se hospedó 2 noches con familiares