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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property
Mountain hotel with 2 restaurants, near Ripley's Aquarium of the Smokies

Choose dates to view prices

When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Space Needle are within a 15-minute walk.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Gym
  • Bar
  • Laundry facilities

Main amenities (10)

  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Coffee shop/cafe
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Microwave in a common area
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Laundry facilities
  • Pets allowed
  • Elevator
  • Cable TV service
  • Outdoor swimming pools
  • Mini-fridge
$171 nightly
The total price is $193
Aug 9 - Aug 10
Total with taxes and fees

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Room

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Room

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Room

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room

Standard Room

  • 390 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Room

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(5 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Room

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Room

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Room

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(36 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Pet friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 2,321 reviews
$89 nightly
The price is $101
Aug 9 - Aug 10
Total with taxes and fees
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About the neighborhood

Map
229 East Parkway, Gatlinburg, TN, 37738

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 8 min walk - 0.7 km
  • Gatlinburg Space Needle - 15 min walk - 1.3 km
  • Gatlinburg Convention Center - 16 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Pancake Pantry - ‬8 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk
  • ‪Subway - ‬7 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

  • When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Space Needle are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 136 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Working away

  • 2 meeting rooms
  • Conference space (4674 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2025
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Cable TV channels

Stay connected

  • Phone

Food and drink

  • Mini-fridge

Special features

Dining

Altitude & Rooftop Bar - Onsite restaurant. Open daily.
Bear Trail Café - Onsite café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 1.25 percent
  • Resort fee: USD 20.00 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • In-room bottled water
    • WiFi access (may be limited)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, pets are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel Indigo Gatlinburg Downtown by IHG and nearby?

Hotel Indigo Gatlinburg Downtown by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there are 2 onsite restaurants.

What's the area around Hotel Indigo Gatlinburg Downtown by IHG like?

Hotel Indigo Gatlinburg Downtown by IHG is a short 7-minute walk from Ripley's Aquarium of the Smokies and 5 minutes' walk from Anakeesta.

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Reviews

Hotel Indigo Gatlinburg Downtown by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered good food, lovely ambiance, and great views from the rooftop bar. (22 reviews)
  • The pool area was wonderful, great, top class, and a nice amenity with no extra complaints. (10 reviews)
  • Parking was free, secure, and conveniently located in a covered garage. (7 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Location was excellent! Beautiful hotel!
Heather, 2-night trip
Verified

10/10 Exceptional

Wonderful service, loved the pool area
Dale, 3-night trip
Verified

10/10 Exceptional

This place is great, the location is fantastic and the hotel is very well maintained.the staff were very helpful, the room was clean and
Adam, 2-night trip
Verified

10/10 Exceptional

Loved our stay! Hotel and rooms so Nice and clean. We will return!!
Ashlee, 2-night trip
Verified

10/10 Exceptional

It was an excellent experience. The staff was great. The food was of very good quality.
Jose Ruben, 2-night trip
Verified

10/10 Exceptional

Clean, close walking distance to downtown Gatlinburg, beautiful upstairs rooftop bar and restaurant. Only think that would make it better were breakfast to be included with your stay.
Genevieve, 2-night trip
Verified

10/10 Exceptional

Really nice staff and excellent parking with Tesla charging!! Beautiful views !
Samantha, 1-night trip
Verified

10/10 Exceptional

Very nice new hotel, Food was good didn't use too much of the amenities , bed was very comfortable, spacious bathroom shower
David, 4-night trip
Verified

10/10 Exceptional

Myself and my family had an amazing time at this hotel. The decor was fantastic. We couldn’t stop talking about how detailed it was and the amazing zenology products that were available for the guests to use in the room. All the hotel staff were very helpful, friendly and nice everyday we were there. The food at the restaurant was great and we visited every day. The pool and rest area were amazing with the little pool bar area and the miniature golf area . The view was beautiful.Everything was great!!
Denise, 4-night trip
Verified

10/10 Exceptional

great placeto stay. Excellent new rooms. Great topl floor bar.
Linda, 2-night trip
Verified

10/10 Exceptional

Completely satisfied. Love pool. Room with balcony was nice. Rooftop bar and restaurant very nice.
Tim, 3-night trip
Verified

10/10 Exceptional

Great location, love the rooftop restaurant!
Danielle, 2-night trip
Verified

10/10 Exceptional

Fantastic hotel. Rooms are nice, Starbucks in the lobby and the food at the restaurant was good.
Kelly, 2-night trip
Verified

10/10 Exceptional

The hotel manager and food & beverage managers were great. Be sure to bring smaller bills ($1, 5, & 10's) to tip the wait staff in the restaurant since neither the front desk nor the restaurant can make change.
Bruce, 4-night trip
Verified

10/10 Exceptional

Great location, super clean, and loved the rooftop bar!
Jessica, 2-night trip
Verified

10/10 Exceptional

Clean Room, Beautiful hotel. Excellent view of Gatlinburg from our room.
Christa, 5-night trip
Verified

10/10 Exceptional

Pool was great
Mauro, 4-night trip
Verified

10/10 Exceptional

Clean room and hotel areas, in the middle of everything, super nice pool area and wonderful common areas.
Wendy, 1-night trip
Verified

10/10 Exceptional

Absolutely beautiful hotel and the best staff ever! The view from the balcony is the BEST in Gatlinburg hands down! Dinner in the restaurant was fantastic!!
Terri L, 3-night trip
Verified

10/10 Exceptional

Everything was top notch except for the food, but that was kind of a recurring theme everywhere in Gatlinburg.
JASON, 2-night trip
Verified

10/10 Exceptional

Great staff amazing front desk, clean and organize organize organize property. I will return again.
Donald, 2-night trip
Verified

10/10 Exceptional

Awesome rooms. Beautiful and super up scale. Clean.
Lynn Marie, 1-night trip
Verified

4/10 Fair

For the most part the hotel was great. The pool was awesome, bartender was more interested in his cell phone than his willing paying customers. The restaurant menu was not impressive at all. Was looking for more traditional finger foods for a pool/bar scene. Bar tenders were very slow. The workout room was clean. The room was nice …. Other than hot water in the shower did not happen even after calling for assistance. Ice machines did not work. When it’s 100 degrees out people like ice.
Amy, 3-night trip
Verified

10/10 Exceptional

Incredible property all the way around! Excellent location!
Chandler, 2-night trip
Verified

10/10 Exceptional

Nice hotel. Great location. Clean room with comfortable bed. The fastest check in ever.
Ayoka, 1-night trip