Very nice personnel on site, however the hotel's advertisement is wildly misleading.
First, it's advertised with swimming pool and water park for children. This is not true, the hotel has no pool or spa area at all.
Instead, there is a public swimming center across the parking lot, where you get free entrance.
Further, the water park in the swimming center, has been closed for 8 months already for renovation, and won't be opened again until August in 2024. Yet it is advertised as one of the first photographs on the hotels page.
The only option for swimming is currently a very busy, cold-water olympic swimming pool, with lanes full of sports swimmers. Certainly not a place for small kids.
In addition, the suite room is advertised as having a terrace, though in reality, this is just a paved pathway running past the room around the hotel, and up to the parking lot. No furniture, fencing or anything.
Again, the personnel on site is very nice, but the dishonesty of the management is appalling. We booked the hotel exclusively because of the swimming / spa facilities because our 6 yearold loves that kind of stuff. So it was naturally a great disappointment for the family.
There's a huge difference between a private swimming facilities only for hotel guests, and a free-for-all, crowded swimming center open to the general public. Even worse with the main attraction, the water park, being closed for renovation.
It's false advertising, plain and simple.