Annabelle Beach Resort - All Inclusive

This is an excellent hotel, recommend it to everyone who wants to go to Crete, very reasonable price and what you get is more than you pay, satisfy on everything, I should go back again.

Chiu Yui, Viaje de 9 noches, jul. 12, 2021

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Perfect for what we were looking for

We don't normally stay at all-inclusive places as the focus tends to be too much on the food, but at this place there were multiple pools, it was right on the beach, they had ping pong and entertainment options and it was near Saradari beach when we wanted an escape from the family atmosphere. And the food was pretty good too; certainly ample portions.

Scott, Viaje de 2 noches, oct. 14, 2019

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Pretty nice location, great location.

Great family vacation, great service from all of the staff, great food in the main resturant. Alternative resturants were limited, The Taverna wasn't available for us during our stay as the only available day was for Seafood menu and closed on the weekend. The non-alcholic drinks were not so great, better to drink water and the resort is a little order, rooms in particular need more modernisation.

Jay, Viaje familiar de 4 noches, jul. 24, 2019

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Everything was excellent!!! The food was delicious with variaty of dishes with great cooks and staff around the kitchen and dinner area. the staff very experienced and nice. The entertainment team was the most happy and great team I have ever seen before . The hotel was amazing. Spa treatments were very nice. Reception and management very professional. It will be a good dwcision0

Viaje familiar de 8 noches, jun. 24, 2019

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COULD BE BETTER !!

a bit remote nothing really outside the hotel . lots of steps . food well cooked but nothing special . room cleaning leaves a lot to be desired . wifi very very expensive

Viaje en pareja de 7 noches, may. 16, 2019

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Facilities very good and excellent animation team. It’s a shame none of the swimming pools were heated, if one was then we would be booking again for next Easter as we have young children and the pool was too cold. Apart from that great location right on the beach, food good and we had a nice holiday

AB, Viaje de 6 noches, abr. 13, 2019

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Nice hotel. Could be great with more customer care

A nice comfortable hotel with most of the facilities to be expected from a beach side resort. Excellent range & quality of food. The beach is a little shingly but the pools are very good. Would’ve preferred another restaurant option on site or another taverna & maybe another bar. The main restaurant was always very busy which meant that, at peak times, it was necessary to wait for items to be topped up or replenished, which was somewhat frustrating. The large footfall in the main restaurant also tended to result in the staff being overly keen to clear plates away, often before we had finished eating. This was disappointing & slightly irritating. Another restaurant on site would spread the footfall. The Athina Taverna was our favourite, with excellent quality food and very friendly & attentive staff, particularly Ceskenda & Kostas, who were great - a real credit to the hotel. Elsewhere in the hotel we found the staff to be fairly indifferent or quite unfriendly and sometimes surly. This was particularly the case in the the pool bar, the main lobby bar and Reception. We had to ask 4 times for a late check out, as we were not flying until the evening of our departure date. We were only finally told this would be OK on the morning of our departure which could have been very awkward had the answer been no. The Entertainment Team were OK & quite friendly. Our room (for a family of 4) was smaller than expected but it was comfortable & very clean. Good, but could be so much better.

Family, Viaje de 12 noches, jun. 30, 2018

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Very good but not excellent

Pros: Nice, clean, modern, beautiful resort right on the beach. All staff very polite, helpful and obliging and would go the extra mile to make your stay a positive experience. Special thanks to Maria. Two large outdoor swimming pools,one indoor pool, one kids paddling pool, and a jacuzzi (at extra cost) Free WiFi in public areas but extra cost in rooms. Great spa/massage treatments available but at an additional cost. Good food but the menu did not vary very much. For example, mainly Mediterranean cuisine and no Indian or Chinese food. Unlimited food and drink through out the day, but no tea/coffee making facilities in the room, nor at lunch or dinner in the main restaurant. Unlimited alcoholic drinks but for only standard beer and wine. Premium beers & wines at extra cost. Good activities for children. House keeping is very good. Cons: Air conditioning panel was broken but the AC itself did work Pebbly beach. Many unused reserved sun beds despite no reservation policy. Some sun beds were dirty. Table tennis tables old and need replacing. WiFi connectivity and speed is poor. Lots of steps - not for the elderly or anyone with walking difficulties. Most rooms do not have a sea view. Some rooms have pool view, others have view of the walkway and some have a view of the road. No lifeguards at any of the pools, but there is a life guard at the beach.

Ajay, Viaje familiar de 7 noches, jun. 20, 2018

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Lovely friendly staff. Everything you could want from a 4 star hotel. Good food On the stony beach Things to improve: The gym looks like it was fitted out in the 90s. Equipment is rusty, weights are missing and in order to get the air con working you have to open the fuse box and DIY! Mats on floor are embarrassing. You can still get a decent workout - but it’s the gym of a 3 star hotel. That’s being generous. The rooms are very basic although comfortable - good air-con - but you really do feel like you’ve stepped back in time. Wi-fi very intermittent. For 5 days we didn’t have it in our room even though we paid for it. Staff very accommodating though and were happy to move us to a room they thought would be better. Kids club excellent - kids entertainers very good. Irini on relax pool bar lifts the whole place! She really knows how to serve and bring even more sunshine to the hotel. Kati, Anna, Valentina looked after our little one very well - always happy and smily. Overall - I would definitely return because you get what you pay for - for the price we paid we didn’t expect a 5 star hotel. And it isn’t. The service is. The food is very good. But it needs a refresh to hit high standards.

Viaje de 13 noches, jun. 6, 2018

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definitely not a 5 star hotel

Plenty of food and drink available but quite repetitive. Hotel is not five star and could do with sprucing up overall as quite drab. Staff were polite with the odd exception! Was disappointed no wifi in our room even though we had paid extra for the vip suite. Nice pool to go with the suite but again needed attention to general décor. Quite a good price for our stay but this was reflected in the facilities etc.

Mrs P, Viaje de 7 noches, oct. 23, 2017

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