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Lake Victoria Serena Golf Resort & Spa

5.0 star property
Luxury resort in Kampala with 2 restaurants and golf course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lake Victoria Serena Golf Resort & Spa

2 outdoor pools
Aerial view
Courtyard
Presidential Suite | Minibar, in-room safe, desk, soundproofing
Marina

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Airport transfer
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is $276
includes taxes & fees
$234 per night
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Separate bedroom
  • 377 sq ft
  • Golf view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, soundproofing

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
2 bedrooms
Private bathroom
  • 377 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hair dryer
  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Couples treatment rooms, sauna, spa tub, steam room, body treatments

Kampala Serena Hotel

Pool
Free breakfast
Spa
Airport transfer
9.4 out of 10, Exceptional, (168)
The price is $233
includes taxes & fees
$194 per night
Dec 6 - Dec 7
Kampala Serena Hotel
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About the neighborhood

Map
Lweza - Kigo Road, off Entebbe Road, Kampala, 37761

What's nearby

  • Lake Victoria Serena Golf Resort & Spa - 5 min walk - 0.4 km
  • Munyonyo Martyrs' Shrine - 7 min drive - 7.3 km
  • Speke Resort and Conference Centre - 8 min drive - 7.5 km
  • Rubaga Cathedral - 16 min drive - 15.4 km
  • Embassy of the United States - 16 min drive - 15.8 km

Getting around

  • Entebbe Intl. Airport (EBB) - 35 min drive
  • Airport pick-up service

Restaurants

  • ‪Sky Beach - Freedom City - ‬13 min drive
  • ‪Mr.Tasty-Freedom city - ‬13 min drive
  • ‪Gaucho Grill - ‬9 min drive
  • ‪Caramel Cafe & Lounge Munyonyo - ‬8 min drive
  • ‪Speke-Munyonyo Resort Main Restaurant - ‬9 min drive

About this property

Lake Victoria Serena Golf Resort & Spa

A great stay at Lake Victoria Serena Golf Resort & Spa in Kampala can include a round of golf at the 18-hole course. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and The Citadel Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 outdoor pools, a poolside bar, and a health club.

Languages

English

At a glance

Hotel size

  • 124 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 12:30 PM; Check-in end time: midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Children's games
  • Toys
  • Corner guards
  • Fireplace gate
  • Pool gate
  • Stair gate
  • Outlet covers

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Pro golf lessons
  • Golfing nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (29 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Golf caddy on site
  • Golf cart on site
  • Romance packages

Facilities

  • 22 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Health club
  • Golf course on site
  • 2 outdoor pools
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Serena Maisha Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

The Citadel Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Kigo Bar - Onsite bar.
Lake View Pool Terrace - This poolside café serves light fare only. Guests can enjoy drinks at the bar.
Courtyard Lounge - This bar serves light fare only.
SEA Restaurant - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of UGX 228480 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for UGX 250.0 per day
  • Airport shuttle service for children between the ages of 5 and 13 costs UGX 190400

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number BN222516

Also known as

Lake Victoria Resort
Lake Victoria Serena
Lake Victoria Serena Kampala
Lake Victoria Serena Golf Resort Entebbe
Lake Victoria Serena Resort Kampala
Serena Lake Victoria
Serena Lake Victoria Resort
Serena Resort Lake Victoria
Victoria Serena
Lake Victoria Serena Hotel Kampala
Lake Victoria Serena Golf
Lake Victoria Serena Golf Entebbe
Lake Victoria Serena Golf Resort Kampala
Lake Victoria Serena Golf Resort
Lake Victoria Serena Golf Kampala
Lake Victoria Serena Resort
Lake Victoria Serena Golf Resort Spa
Victoria Serena & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort
Lake Victoria Serena Golf Resort & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort Kampala

Frequently asked questions

Does Lake Victoria Serena Golf Resort & Spa offer free cancellation for a full refund?
Yes, Lake Victoria Serena Golf Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lake Victoria Serena Golf Resort & Spa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Lake Victoria Serena Golf Resort & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Lake Victoria Serena Golf Resort & Spa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Lake Victoria Serena Golf Resort & Spa?
Yes, a shuttle from the airport to the hotel is available. The charge is UGX 228480 per person.
What are the check-in and check-out times at Lake Victoria Serena Golf Resort & Spa?
Check-in start time: 12:30 PM; Check-in end time: midnight. Check-out time is 10 AM. Express check-out is available.
What is there to do at Lake Victoria Serena Golf Resort & Spa and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Lake Victoria Serena Golf Resort & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Lake Victoria Serena Golf Resort & Spa?
Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.
What's the area around Lake Victoria Serena Golf Resort & Spa like?
Lake Victoria Serena Golf Resort & Spa is located a short 5-minute walk from Lake Victoria Serena Golf Resort & Spa.

Reviews

8.4

Very Good

9.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Consideration of late check-out for golf player
Most of the facilities and services were satisfactory, but the hotel lacked consideration for golf players regarding check-out times. Even if start playing golf at 7 am when the golf course opens, at least 4 hours of play time is needed and extra 1 hour for showering and check-out preparation, but I was asked to check out at 10 am, and even if late check-out was allowed, I was asked to check out by 11:30 am at the latest. I think this is because the hotel, (they say 'Golf Resort'), does not understand the nature of the game of golf, and I hope this will be corrected in the future.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

As reported there above
Yeni, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Peter, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Peter, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I love this place, always.
Andy, 1-night family trip
Verified Expedia guest review

2/10 Poor

Keith, 1-night trip
Verified Expedia guest review

8/10 Very Good

Services were good
David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

4/10 Fair

buju, 1-night trip
Verified Expedia guest review

6/10 Good

Furniture, Aircon, bathrooms need refurbishment
castro, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Francisca, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very relaxing environment, and very clean
Maggie, 1-night family trip
Verified Orbitz guest review

4/10 Fair

I booked 2 weeks in advance but was Made to wait over half an hour to ready our rooms even though we only arrived at the hotel at 1600hrs. Miscommunication by hotel on Golf Course access resulted in me booking and traveling over 8hrs (one way) only to find out that there is a competition on and course is booked, even after I specifically asked this before booking. Had correct information been given, I would have planned my trip on a different date. Overall disappointing in comparison to previous stays at Serena. Only positive is that certain staff showed usual helpfulness and friendly atmosphere, while others not so much
Graham, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Victor, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Verified Expedia guest review

8/10 Very Good

Verified Orbitz guest review

8/10 Very Good

The place is quite , clean Only some of tools and other materials need change Lock card is poor quality
Yeni, 6-night business trip
Verified Expedia guest review

2/10 Poor

Check out experience
Alaa, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Samuel, 2-night trip
Verified Expedia guest review

4/10 Fair

Not Recommended for International Business
This hotel has no ATM Machine. UBER service is generally unavailable in this area. ATM machines within 10min of the Hotel provide limited currency withdrawal. Purchasing a local SIM requires travel to distant places in order to get connected. Facebook does not work properly in the hotel
Lukshman, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review