Mercure Hotel MOA Berlin puts you within a 10-minute drive of Zoo Berlin and Brandenburg Gate. Guests can visit the fitness center for a workout or grab a bite to eat at MOA.EAT, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: Birkenstrasse U-Bahn is 3 minutes and Westhafen Station is 6 minutes.
Languages
English, German, Polish, Spanish
At a glance
Hotel size
336 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 3 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 20 per day; includes in/out privileges)
Electric vehicle charging point on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Hiking/biking trails
Shopping
Beach nearby
Hiking/biking trails nearby
Working away
24-hour business center
40 meeting rooms
Computer station
Coworking spaces
Conference center (80730 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Bike storage
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Fitness center
Shopping mall on site
Bicycle parking
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Yard
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator (on request)
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
MOA.EAT - This restaurant serves breakfast, lunch, and dinner.
MOA BAR - This bar serves light fare only. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 for adults and EUR 11 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
Dining venue(s)
The following facilities are closed on New Year's Eve:
Dining venue(s)
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet (may vary based on length of stay)
Parking
Covered self parking costs EUR 20 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA
Frequently asked questions
Does Mercure Hotel MOA Berlin offer free cancellation for a full refund?
Yes, Mercure Hotel MOA Berlin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel MOA Berlin?
Yes, cats and dogs are welcome, with a limit of 3 total. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel MOA Berlin?
Yes. Self parking costs EUR 20 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Hotel MOA Berlin?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Hotel MOA Berlin and nearby?
Have fun during the warmer months with activities such as hiking. Mercure Hotel MOA Berlin also has a fitness center.
Are there restaurants at or near Mercure Hotel MOA Berlin?
Yes, there's an onsite restaurant, MOA.EAT.
Does Mercure Hotel MOA Berlin have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Mercure Hotel MOA Berlin like?
Mercure Hotel MOA Berlin is in Mitte, a short 3-minute walk from Birkenstrasse U-Bahn.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 11, 2024
Great stay
Really great. Was very happy with everything. Breakfast was nice but certain items could have tasted better e.g.pancakes and wiener sausages.
Olubusola
Olubusola, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Nemanja
Nemanja, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
It was amazing and the weather was lovely , friendly staff.
Eunice
Eunice, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 11, 2024
Zayadul
Zayadul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Clean and nice
Very convenient location
judy
judy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
Loved the gym, bar, and grocery store in the building
Stewart
Stewart, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 24, 2024
Silke
Silke, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 15, 2024
Hotel was venue of an engineering conference attended by 350 engineers. Nice beautiful atrium. Taxi drop off at side door which is not obvious how to get to reception desk.
Annette
Annette, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2024
Johan Willem
Johan Willem, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
Great bar
Great hotel. Good bar attached and conveniently positioned over a supermarket.
Jim
Jim, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2024
Krisztina
Krisztina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2024
Cleanliness, Property condition and facilities
john
john, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Phillip
Phillip, 4-night trip
Verified Ebookers guest review
10/10 Exceptional
Jul 28, 2024
We had a great stay at the Mercure in Berlin. It was convenient to public transportation and met our needs.
Paul
Paul, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
Great hotel in a good location.
Great hotel, very clean and comfortable and high standard of quantity. We had a spacious family room with bunk beds for the kids is a private cubby with sliding door. Breakfast was great. Located outside town but with great transport links with trams and trains a short walk away. There is a grocery store below the hotel and many other shops and malls nearby. We were very happy with the hotel and location and would recommend.
Wayne
Wayne, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2024
Ciarán
Ciarán, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2024
Dan
Dan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
Regina
Regina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 28, 2024
FAbrice
FAbrice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 24, 2024
It’s a nice hotel with a quiet safe lovely neighbourhood. Recommended
Sin Hang
Sin Hang, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 24, 2024
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 22, 2024
Harvey
Harvey, 5-night trip
Verified Expedia guest review
6/10 Good
Jun 20, 2024
The room was nice and new but the corridors were long and shadowy. It didn't feel safe as anyone from the street can access each floor of the hotel but not corridors with rooms. It seems easy to be followed with little surveillance.
Front desk staff were barely responsive to my request for room cleaning when I returned to my room after 6 hours to an uncleaned room, although I hung the appropriate sign on the door. I understand that mistakes happen but the blasé attitude of the front desk staff was unacceptable - no apology and an argument that the cleaning staff were finished their shift in 15 minutes. Really 1 star service.