There was only one person running everything at 7pm when we checked in. She was busy apparently running up and down all the floors servicing different guests needs and we ended up waiting almost 30 minutes before seeing anyone to even check in. Like no other employees. After 12 hrs on the road, the last thing you want is to wait a half hr to even check in. My husband and I ended up eating our dinner in the lobby waiting to check in. The next morning there were employees everywhere. I think the staffing during the afternoon needs another review before putting just one person on duty considering she mentioned she had 60 check ins. Other than that, everything was great. The employee was friendly, explained everything well, It was very clean and new, actually 2 months since opening according to the employee. Taking that into account in why i say this, 2 months is not enough time to judge that only one employee should be scheduled during that time.
