At The Mercy Luxury Business Hotel, you'll be within a 15-minute drive of Lulu Mall. Guests indulge in facials, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and in-room conveniences include washers/dryers and refrigerators.
Languages
Arabic, English, Hindi, Urdu
At a glance
Hotel size
60 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Free onsite self parking
Free onsite valet parking
Onsite extended parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Breakfast available each morning (surcharge)
Restaurant
Bar/lounge
24-hour room service
What to do
Shopping
Working away
24-hour business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2007
ATM/banking
Safe-deposit box at front desk
Garden
Health club
An outdoor pool
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Washer and dryer
Sleep well
Blackout drapes/curtains
Premium bedding
Memory foam mattress
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free newspapers
WiFi (surcharge)
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
WiFi is available in guestrooms for an extra charge
Wired internet access is available in public areas for an extra charge
Breakfast is offered for an extra charge of approximately INR 200 for adults and INR 200 for children
Children & extra beds
Rollaway beds are available for INR 1000.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.
Also known as
Mercy Luxury Business
Mercy Luxury Business Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business Hotel Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business
Hotel The Mercy Luxury Business Hotel
Mercy Luxury Business Kochi
The Mercy Luxury Business Hotel Kochi
Mercy Luxury Business Hotel Kochi
Hotel The Mercy Luxury Business Hotel Kochi
Kochi The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business
The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business Hotel Kanayannur
The Mercy Luxury Business Hotel Hotel Kanayannur
Frequently asked questions
Does The Mercy Luxury Business Hotel offer free cancellation for a full refund?
Yes, The Mercy Luxury Business Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Mercy Luxury Business Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Mercy Luxury Business Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Mercy Luxury Business Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Mercy Luxury Business Hotel?
Check-in start time: noon; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Mercy Luxury Business Hotel and nearby?
The Mercy Luxury Business Hotel has an outdoor pool and a health club, as well as a garden.
Are there restaurants at or near The Mercy Luxury Business Hotel?
Yes, there's an onsite restaurant.
What's the area around The Mercy Luxury Business Hotel like?
The Mercy Luxury Business Hotel is located on the waterfront, a short 10-minute walk from Cochin Shipyard and 17 minutes' walk from Gurudwara Sri Guru Singh Sabha.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
4.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
2/10 Poor
Nov 25, 2024
Very bad stay
Housekeeping is very poor. They do not check if the room is ready before handing over the keys to the customer. There was a kettle for making coffee in the room but no coffee or tea sachets. No hot water in the shower.
Prakash
Prakash, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 16, 2019
It was disappointed that the room service. They don't know how to manage the customer
Verified traveler
1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jan 25, 2019
SENTHIL KUMAR
SENTHIL KUMAR, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 29, 2018
Poor service at the restaurant and disappointing food with a very limited buffet.
Verified traveler
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2018
Convenient location for reason for my visit. Room was spacious. Has a restaurant with good Indian buffet breakfast (included in fare).
JC
JC, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 27, 2018
Excellent hotel for around 3k
Excellent hotel in an excellent location too (My business was in Willington Island and this location was the best to access business and also for evening shopping). Hotel was very hygiene. Food was OK. My only and minor grouse was that the pillow was bit too thick... I could not get used to such a think pillow..
Ganesh
Verified Hotels.com guest review
8/10 Very Good
Mar 4, 2017
Clean hotel. Cockroaches were seen in the room
Wi fi should be accassable from any where in in hotel. Food quality is ok. Linen should be better quality.
DEBA PRASAD
Verified Hotels.com guest review
10/10 Exceptional
Mar 10, 2016
Great hotel in quiet location.
Love this hotel located next to shipyard. Excellent service, very comfortable and spacious room, courteous staff, rooftop restaurant with lovely pool. This is my second stay and the hotel has been upgraded to meet modern standards.
I will come again. Thank you , Mercy, for making my arrival into Cochin an easy transition.
Taraj
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2016
5 star comfort at the hotel.
Truly good hotel and superb service.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
May 30, 2015
----
Good Hotel
HEEMANSHU
Verified Hotels.com guest review
8/10 Very Good
May 22, 2015
Good value.
Good hotel. Very attentive staff. Excellent restaurant. Crowded area but easy to find transportation. Good value.
VENUGOPAL
Verified Hotels.com guest review
10/10 Exceptional
Mar 14, 2015
It was good. Value for money.
Nice experience. Staff is good. Breakfast served was tasty.
Location convenient.
Verified traveler
Verified Expedia guest review
6/10 Good
Jan 24, 2015
Not so Luxury Business Hotel
Checkin was easy and quick. Staff was numerous and helpful enough.
This hotel is a 3 star hotel. One elevator was not working, sheets had holes in them, got bitten a few times during the night by mosquitos/spiders?
Room has no clock/alarm. The fact that this hotel calls themselves a luxury business hotel is kind of ridiculous. There was no free WiFi in rooms (Surcharge 500 INR per day) an none in public areas. his was very inconvenient for us as we needed to check emails, maps and schedules of train/bus. The description on Expedia is accurate, but the hotel should rethink about offering free WiFi at least in the general areas.
Breakfast was included, very nice selection and good food.
Julie
Verified Expedia guest review
8/10 Very Good
Sep 25, 2014
Centrally Located
Centrally located on M.G.Road, with clean & comfortable rooms. However the room service needs to improve.
Rakesh
Verified Hotels.com guest review
10/10 Exceptional
May 20, 2014
Very comfortable.
This is a good hotel with great restaurant, clean and well kept, only drawback is has terrible humming sound I am the room, I don't know if it's the gen set or anything else, and secondly there are many restricted to photography areas as it is next to the cochin port... It feels little uncomfortable as there are boards of the notice every 10 feet, otherwise it's good.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
May 5, 2014
Enjoyed the stay.Rooms were comfortable,Good south Indian breakfast,goodservic not far from city centre
Dr John
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2014
A perfect hotel, great service in a good location
We stayed at the Mercy on two separate occasions and both times were 100% satisfied. We were on holiday but I travel for business a lot so am used to a high standard which the Mercy met. Staff were very helpful, the roof bar and pool was nice, breakfast was decent and rooms were 100% spot on, And from outside you can jump in to an autorickshaw to all the best places in Ernakulum for between Rs 30 and Rs 50.
Vipin
Verified Expedia guest review
8/10 Very Good
Jan 2, 2014
Good city hotel
We booked this hotel as our arrival destination before we embarked on a 3 week tour of Kerala and stayed for 4 nights. It's located adjacent to the shipyard but this doesn't affect your experience at all, as it's set well back from the busy MG road so limited traffic noise. They are really trying to impress other travellers apart from their main business use. A good location for the ferry terminal serving the other islands - about 10 mins in a rickshaw - which is much more convenient than other larger hotels that you will see on this website.
Verified traveler
Verified Expedia guest review
6/10 Good
Nov 12, 2013
Verified traveler
Verified Expedia guest review
6/10 Good
Nov 6, 2013
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2013
great location
i can say one think i found more to it that what i expected.. nice hotel.
sujit nair
Verified Hotels.com guest review
6/10 Good
Apr 22, 2013
Pretty Ordinary
Very Ordinary Hotel. Room quality is also not upto the mark. Location also is not right. Had to change room because of non-functioning AC.
Rajeev Bhaskar
Verified Hotels.com guest review
8/10 Very Good
Mar 19, 2013
I stayed in the Mercy Hotel for 2 nights while visiting Kochi and overall it was a good experience and was worth the money paid. The room I got overlooked the shipyard which to me was fascinating but may not be to everyones taste. It was clean, the bathroom was good and the staff were very helpful. The rooftop pool was also a bonus. As a cheaper alternative to the expensive hotels in Old Kochi, I would certainly recommend this hotel as it is only a short distance from the main ferry terminal.
Des H
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2012
Perfect fort solo travellers
As I wasa travelling on my own, I found the Mercyto be ideal. It is safe, clean,good retaurant androom service;with a very helpful front desk.They rang mewhen I left my credit card inthe hotel after ceckout. It was disappointing that the pool was closed for maintenance as this was one of the main reasons for booking
Madge
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2012
Wonderful hotel
Very accommodating staff, comfortable spacious room, refined decor, and great location make this hotel a great find. We enjoyed our delicious complimentary breakfast and the rooftop dining was relaxing.
Very enjoyable stay. Will book this hotel again.