6/10 Good
Jun 5, 2024
Friendly staff/inconvenient location/amenities OK
Not an ideal location if you plan to use public transit to visit Lyon. Our cab from the train station was 70 euro, and in hindsight we could have stayed in just as nice of a hotel closer to the city after considering the price we had to pay in transportation.
There was no one at reception when we checked in (during regular hours), my cell phone couldn’t connect to the assistance number so luckily our taxi driver allowed us to use his phone so we could call to be checked in. When the worker arrived at reception he was friendly and spoke fluent English.
We visited in early June and our room was warm and damp with no option for AC because the weather wasn’t hot enough. We also expected to avail of the pool displayed in the photos for this hotel however the pool was closed. It must only be open during a specific time frame however, this time frame was not mentioned in the listing.
Overall we had a mostly comfortable stay and the staff was nice, however the amenities were not as expected and the location was not convenient for the price.
Ashley
Ashley, 2-night family trip
Verified Hotels.com guest review
