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Guangzhou Carat Hotel

5.0 star property
Baiyun District hotel with 2 restaurants and spa

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Photo gallery for Guangzhou Carat Hotel

Indoor pool, outdoor pool
View from property
Lobby
Lobby
Premium bedding, minibar, in-room safe, blackout drapes
Guangzhou Carat Hotel, situated in Baiyun District, offers a tranquil escape with a marina and serene garden. Unwind at Yu Spa or enjoy international cuisine at one of the two on-site restaurants. With amenities like an indoor pool, outdoor pool, free self parking and free newspapers you'll feel right at home.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free parking
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • 24-hour room service
  • Room service
  • Babysitting
  • Conference center

Feel at home (6)

  • Babysitting (surcharge)
  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

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$58 per night
Feb 28 - Mar 1
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About the neighborhood

Map
388 Guangyuan Middle Road, Baiyun, District, Guangzhou, GD, 510405

What's nearby

  • Baiyun Mountain - 3 min drive
  • Guangzhou Wanda Plaza - 4 min drive
  • Yuexiu Park - 5 min drive
  • Guangzhou Baiyun International Convention Center - 5 min drive
  • Beijing Road Pedestrian Street - 6 min drive

Getting around

  • Baiyun International Airport (CAN) - 34 min drive
  • Foshan (FUO-Shadi) - 36 min drive
  • Guangzhou Railway Station - 9 min drive
  • Guangzhou East Railway Station - 15 min drive
  • Guangzhou North Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪广西城市便捷酒店管理有限公司广州分公司 - ‬11 min walk
  • ‪仙踪林 - ‬4 min drive
  • ‪八重洲 - ‬9 min walk
  • ‪龙凤酒家 - ‬1 min walk
  • ‪卡丽酒店西餐厅 - ‬1 min walk

About this property

Guangzhou Carat Hotel

Featuring a marina, Guangzhou Carat Hotel puts you within a 10-minute drive of Beijing Road Pedestrian Street and Shangxiajiu Pedestrian Street. You can visit the spa to be pampered with massages, body treatments, or aromatherapy, and Home Kitchen, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 247 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Ecotours nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yu Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Home Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Dragon Phoenix - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Mirage Bar - Onsite bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 168 per person
  • Airport shuttle service is offered for an extra charge of CNY 1000 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Carat Guangzhou
Carat Luxury
Royal Tulip Luxury Carat
Royal Tulip Luxury Carat Guangzhou
Royal Tulip Luxury Hotels Carat
Royal Tulip Luxury Hotels Carat Guangzhou
Royal Tulip Luxury Hotels Carat Guangzhou Hotel
Royal Tulip Luxury Hotels Carat Hotel

Frequently asked questions

Does Guangzhou Carat Hotel offer free cancellation for a full refund?

Yes, Guangzhou Carat Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Guangzhou Carat Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Guangzhou Carat Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Guangzhou Carat Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Guangzhou Carat Hotel?

Yes, an airport shuttle is available. The charge is CNY 1000 per vehicle one way.

What are the check-in and check-out times at Guangzhou Carat Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Guangzhou Carat Hotel and nearby?

Guangzhou Carat Hotel has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Guangzhou Carat Hotel?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Guangzhou Carat Hotel like?

Guangzhou Carat Hotel is in Baiyun District, a short 9-minute walk from Bai Yun Cable Way and 14 minutes' walk from Yuntai Garden.

Guangzhou Carat Hotel Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Very good

LAI LEUNG, 1-night trip

10/10 Exceptional

Superbe hôtel
Mon hôtel préféré a guangzhou
khaldoune, 8-night trip

8/10 Very good

조식포함 좋음
깨끗한 상태의 룸과 비품이 좋았으며 특히 조식은 마음에 들었슴
YONG SEOK, 1-night trip

10/10 Exceptional

All was good
Comfort, 5-night trip

10/10 Exceptional

Mark, 2-night trip

8/10 Very good

The bed was very comfortable I liked it a lot. The hotel design is also superb and I really liked the idea of pone shutter closing both the toilet and bathroom door. The breakfast can be improved to accommodate the international travellers better.
2-night trip

4/10 Fair

Different with my expect
HYUKSANG, 4-night trip

6/10 Good

Dong eun, 3-night trip

4/10 Fair

情況一般
浴缸清潔不夠 還有頭髮在缸內 裝水後有漂浮物油脂 附近最少要走10分鐘才有餐廳 房間光度不足
2-night trip

8/10 Very good

Chi Leong, 1-night trip

8/10 Very good

Le parfum dans les gloires est super , le room service ne ramasse pas les assiettes après le service. Le wifi est médiocre par contre
2-night trip

10/10 Exceptional

I love it every time I come here
The rooms are great the food is good the location is comfortable
5-night trip

6/10 Good

Beds comfortable. But rooms have mold on the ceiling and when we asked we were told that we could change our room but all rooms were the same. Coffee good and bfast good in the morning if you stick with pastries. Dinner buffet disappointing. Very helpful staff, though. With a little tic, this would be comfortable and decent place to stay.
Ljnus, 4-night trip

4/10 Fair

ABRAR, 1-night trip

2/10 Poor

주변에 아무것도 없다
호텔 주변에는 아무것도 없다 심지어 교통여건이 나쁘고 체크아웃 시간이 삼십분이나 걸린다 택시잡기 어려운 장소다
james, 4-night trip

4/10 Fair

晚上入住時遇到団队客，結果手續等了很久，前台人員明顯不足。酒店系統糟糕，好幾個酒店預訂網站的單子都收不到。房間挺大，冷氣不夠，重點是廁所有異味、廁所有異味、廁所有異味⋯酒店的茶樓早茶點心不錯，是唯一的亮點～
1-night trip

2/10 Poor

호텔이용할때 여권도 카피하고 고객사진도 허락없이 촬영함
체크인할때 객실손님의 여권을 카피하고 개인동의도 받지 않고 허락없이 사진도 촬영하여 보관하는 기분 나쁜호텔
james, 5-night trip

2/10 Poor

非常差的住宿体验，服务态度不好，以后不会再去
Jun, 2-night trip

8/10 Very good

2-night trip

6/10 Good

8/10 Very good

CHAE WOOK, 1-night trip

2/10 Poor

호텔은 좋으나 위치가 너무 별루고, 로비에 직원들이 너무 허접함
아침일찍 나왓는데도 체크아웃하는데 30분이나 걸리고, 손님 세워놓고 양해도 없이 본인 할일 다하는 무례한 호텔직원들은 교육좀 시켜야 할듯하다. 유니폼도 입지않고 사복차림에 하품이나 계속하면서 불결한 태도를 보이는 호텔직원들을 로비에서 일을 하게 하는 호텔은 이해가 가지 않는다. 전문직이지 않아보이는 호텔직원들이 많은것같아 전체적으로 느낌이 좋치않은 호텔이며, 호텔전체적으로 쾌쾌한 냄새가 많이 나고 습하다..
james, 7-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

BHAVESH, 4-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

호텔로비에 있는 직원들은 손님을 세워놓고 세월아 내월아 하면서 태도가 나쁘다
방청소하는 아줌마들은 새벽부터 복도에서 웃고 떠들고 정숙하지가 못하며, 호텔로비에 직원들은 전문적이지 못해서 손님을 오랜동안 세워놓고 시간보내면서 기다리게 만들어서 오전에 공항가야하는 손님들이 큰소리를 치게 만들고서야 미안하다는 말도없고 정말 태도가 불량하다.. 로비에서 중국인들이 담배를 마구 피워도 제재하는 호텔직원 하나없으며 , 심지어 에레베이터에도 담배를 피고 다니게 하는 겉모습에 비해 정말 허접한 호텔이라고 생각함, 좀더 직원관리를 철저하게 하면 좋으련만, 딱 가격에 맞는정도 보다 살짝 못함, 차라리 한국모텔이 더 고급지고 더 낳음
JAMES, 6-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Liqiang, 1-night trip