10/10 Exceptional
Oct 27, 2024
I should have booked a longer stay!!!
Hotel staff reached out a few days before my check-in for my anticipated arrival time. The check-in was busy (two other groups arriving within 5 minutes), but they had adequate staff to provide us all prompt service which had been an issue with some prior hotel/car bookings. I’m conversational w/Italian but the host also spoke excellent English.
While escorting me to my room, the host also made note of the time change that evening which I thought was very considerate where not all countries use day-light savings.
My private single room was just around the corner from the main reception and was accessed through a main entrance with a kitchenette & sitting room shared by two other rooms. I was unaware that I had kitchen access, which may have been my oversight in the booking. so this was a very pleasant surprise since I’m an athlete and eat frequently!
I also had a private garden that was a serene green escape in the otherwise brick & stone city.
My bed was sooooo comfortable. Cozy blankets, good mattress, plush yet firm pillow for good neck support (this is a big bonus for me coming off a shoulder injury).
I was only in the city for one night and had I known my hotel was such a perfect fit for me I would have stayed longer.
Joelle
Joelle, 1-night trip
Verified Hotels.com guest review