6/10
We had a small baby accompanying us for the visa interview. Our train was to leave at a later time and we asked for some extra grace time. Initially the staff was uncompromising on our situation. However, the Hotel manager Mr. Balaji was very helpful. Full marks for the hotel manager and none for his other uncompromising staff, who did not even care when we said we had a small baby and wanted to charge double the room rent.