Matsue New Urban Hotel

3.5 star property
Hotel with restaurant, near Shimane Art Museum

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matsue New Urban Hotel

Exterior
Public bath
Superior Japanese-Style Room - Main Building (6 tatami mat) | In-room safe, desk, laptop workspace, soundproofing
Exterior
Lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The price is $55
includes taxes & fees
$50 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 44 of 44 rooms

Deluxe Twin Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room Viewbath - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Free extra futon mattress
Bidet
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 3 Twin Futons

Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Free extra futon mattress
Bidet
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Twin Futons

Triple Room - Non-smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

Studio Twin - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
  • Lake view
  • Sleeps 2
  • 1 Twin Bed

Semi Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Run of the House - Non-Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 2
  • 2 Twin Futons OR 1 Twin Bed

Semi Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 4
  • 3 Twin Beds

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 3
  • 2 Twin Beds

Run of the House - Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 2
  • 2 Twin Futons OR 1 Twin Bed

Deluxe Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room - Non-Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Double Room - Non -Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room  Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

Annex Building Twin Room Lake View

  • Sleeps 2
  • 2 Double Beds

Annex Premium, Japanese-Western Mixed With Bath, City View

  • Sleeps 5
  • 2 Double Beds

Japanese-Style Superior Room

  • Sleeps 3
  • 3 Twin Beds

Single Room with Bathroom

  • Sleeps 1
  • 1 Twin Bed

Twin Room with Private External Bathroom

  • Sleeps 4
  • 2 Twin Beds

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

Japanese-Style Superior Room

  • Sleeps 2
  • 2 Twin Beds

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

[Main Building]Renovated In 2021 ■ Semi-Double ■ 11 Square Meters[Semi-Double Room][Non-Smoking]

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

  • Sleeps 2
  • 1 Twin Bed

Twin Room

  • Sleeps 1
  • 2 Twin Beds

Annex Standard, Semi-Double With Bath

  • Sleeps 2
  • 1 Double Bed

[Annex]Single (Extra Bed) ■ 15 Square Meters[Economy][Single Room][Non-Smoking][Lake View]

  • Sleeps 2
  • 2 Twin Beds

New[Annex]Tr Triple ■ 43 Square Meters[Triple Room][Non-Smoking]

  • Sleeps 3
  • 3 Double Beds

[Annex]Twin Room ■ 18M2, City View[Twin Room][Non-Smoking]

  • Sleeps 2
  • 2 Twin Beds

Japanese-Style Room

  • Sleeps 2
  • 2 Twin Beds

New[Annex]Semi-Double Room, Street Side ■ 14 Square Meters[Semi-Double Room][Non-Smoking]

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 1
  • 2 Twin Beds

Double Room With Lake View

  • Sleeps 2
  • 1 Double Bed

Twin Room With Lake View

  • Sleeps 1
  • 2 Twin Beds

Twin Room With City View

  • Sleeps 1
  • 2 Twin Beds

New[Annex]Semi-Double Room, Lake Side ■ 15 Square Meters[Semi-Double Room][Non-Smoking]

  • Sleeps 2
  • 1 Double Bed

[Main Building]Renovated ■ 6 Tatami Mat Bed ■ Lake Shinji View[Japanese-Western Room][Non-Smoking][Nightlife View]

  • Sleeps 3
  • 3 Twin Beds

Double Room

  • Sleeps 1
  • 1 Double Bed

[Main Building]Renovated ■ 4.5 Tatami Mat Bed ■ Lake Shinji View[Japanese-Western Room][Non-Smoking][Nightlife View]

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845

What's nearby

  • Matsue Castle - 16 min walk - 1.4 km
  • Shimane University Old Okudani Lodging - 20 min walk - 1.7 km
  • Izumo Vllage Lore Museum - 6 min drive - 7.3 km
  • Tamatsukuri Onsen - 7 min drive - 8.1 km
  • Tamatsukuri Hot Spring - 9 min drive - 9.0 km

Getting around

  • Izumo Airport (IZO) - 28 min drive
  • Yonago Airport (YGJ) - 39 min drive
  • Tamatsukurionsen Station - 12 min drive
  • Inonada Station - 19 min drive
  • Matsue Station - 20 min walk

Restaurants

  • ‪おいでやすおおきに屋 - ‬4 min walk
  • ‪担々麺 ほうさい - ‬4 min walk
  • ‪珈琲館京店店 - ‬4 min walk
  • ‪松江月ヶ瀬 - ‬4 min walk
  • ‪Little Court Coffee - ‬3 min walk

About this property

Matsue New Urban Hotel

Matsue New Urban Hotel is a great choice for a stay in Matsue. Guests indulge in body treatments, then grab a bite to eat at the coffee shop/cafe. Fellow travelers like the helpful staff.

Languages

English, Japanese

At a glance

Hotel size

  • 101 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (JPY 800 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 880 for children

Renovations and closures

The property will be renovating from August 5 2024 to December 20 2024 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Parking

  • Self parking costs JPY 800 per night

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Matsue New Urban Annex
Matsue New Urban Hotel
Matsue New Urban Hotel Annex
New Urban Annex
New Urban Hotel Annex
Matsue New Urban Hotel Annex
Matsue New Urban Hotel Hotel
Matsue New Urban Hotel Matsue
Matsue New Urban Hotel Hotel Matsue

Frequently asked questions

Does Matsue New Urban Hotel offer free cancellation for a full refund?
Yes, Matsue New Urban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Matsue New Urban Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Matsue New Urban Hotel?
Yes. Self parking costs JPY 800 per night.
What are the check-in and check-out times at Matsue New Urban Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Matsue New Urban Hotel and nearby?
Recommended spots to visit include Shimane Art Museum (12-min walk) and Matsue Horaenya Denshokan (13-min walk), along with Matsue Castle (0.8 mi) and Lake Shinji (1.2 mi).
Are there restaurants at or near Matsue New Urban Hotel?
Yes, there's an onsite restaurant.
What's the area around Matsue New Urban Hotel like?
Matsue New Urban Hotel is a short 3-minute walk from Shinjiko Ohashi Bridge and 16 minutes' walk from Matsue Castle.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
Hotel Room
Bathroom in the Hotel Room
Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
TIMOTHY, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
TIMOTHY, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Willy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hisashi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mitchie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tsutomu, 1-night trip
Verified Expedia guest review

8/10 Very Good

Julia, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

For international travelers who are not used to Japanese hotel accommodations outside the major tourist centers of Tokyo, Kyoto, and Osaka, you may find the basic amenities and older construction to be somewhat underwhelming, but as a base for tourism in Matsue city proper, the central location is quite beneficial, being only an 8 minute walk from Matsue Castle. I would caution that the hotel is somewhat distant from the main Matsue Station (JR trains), requiring a bus ride or taxi (or a ~25 minute walk), which can be daunting for those who do not speak Japanese.
3-night trip
Verified Expedia guest review

6/10 Good

Convenient location and within walking distance to major tourist attractions & dining area. Property is a bit rundown. Room space is barely sufficient. The public onsen at the top floor is not attractive and brings "outsiders" to the hotel who crowd the bath area and the elevators. Room rate is a bit high considering the city the hotel situated. There is an overnight parking fee, however, the front desk is nice to allow me to park the car beyond the checkout time till 1pm.
CHARLES, 1-night romance trip
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Cramped and Disappointing
Even by Japanese standards, the rooms were small. We reserved two rooms for our family, and the staff would not accommodate us to have the rooms on the same floor. Great location: on the lake and next door to a shrine; a bathhouse (onsen) on the 3rd floor; and a convenience store reachable through the annex lobby. However, overall we were disappointed with the accommodations and did not spend a sufficiently restful night there. Parking was also limited, and we didn't appreciate the requirement that we leave our car key with the front desk (presumably, so they could move cars around, as necessary.)
Verified Expedia guest review

4/10 Fair

館内が暑すぎました。
Junko, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

NORIKO, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Kiyotaka, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fumiyo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

CHIZURU, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

tomoyuki, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Wong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

松江城に近く宍道湖が見える部屋
リニューアルですか、施設が綺麗でした。無料の自転車レンタルがあり、松江城と周辺を巡ってきました。
osamu, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Insung, 2-night business trip
Verified Hotels.com guest review

6/10 Good

別館に宿泊しました。外装工事中のためエレベーターに養生が有りました。1階にコンビニがあるため軽食や飲み物が購入出来ます。市街地に近いため徒歩で飲食店まで出掛けることができます。ホテルの温泉は別館にはなく本館に設けられています。
kazuya, 1-night trip
Verified Expedia guest review

6/10 Good

ホテル内に小さくてもコンビニがあるのは大変ありがたかったですが暑さで熱中症のような体調不良を起こした際、売場に経口補水液がなくフロントに相談するも用意してもらえなかったのが残念でした。
Rika, 2-night family trip
Verified Expedia guest review