Comfort Suites Waycross Cuartos de Hotel

Good

The room was clean but the breakfast was not good at all!! Most Comfort Inns have more choices and the food is pretty good. This one the eggs, and sausage were terrible! There was no gravy or biscuits. The first night we were there at 2 a.m. we heard a lot of loud talking and noise in the hall. I looked out but couldn't see anyone. This noise went on for over an hour. I looked out the peep hole in the door and to my surprise saw Comfort Inn employees!! They were pushing carts and talking very loud!! When I called the next morning down to the desk to report this activity, I was told it was Housekeeping that made all that noise!! I told the desk clerk that I have stayed in a number of Comfort Inns but never had we been awakened in the early morning hours by Housekeeping!! This was very annoying to the guests and certainly not considerate of our sleep!!! Also that same morning the elevator wasn't working so we had to walk down 4 flights of stairs! I have a problem with the muscles above my knees and my husband has a back problem so this was very hard on us!! We requested a room on the first floor or second if they couldn't get the elevator repaired. They weren't sure if they would have it repaired that day or not. However, later that afternoon they did call to say it was repaired! Between the noise from Housekeeping, the elevator not working on Saturday and the horrible breakfast it was not one of our more pleasant stays at a Comfort Inn!!!!

Desk clerk...didn't acknowledge my entry, didn't smile during entire check-in process. Same flat affect, monotone voice throughout. Definitely doesn't know what customer service means.

There was noise (moving stuff, pounding) at night when we went to bed and early morning (5am). 2 nights in a row our keys did not work. Other than that it was a pleasant stay.

Overall everything was good except the fact that the pools heater wasn't working.