I had the worst experience at this hotel and will never return. EVERYTHING was out of order, fitness center, pool, ice machines, the ENTIRE laundry room (which I was counting on) and the hotel itself is badly deteriorated
The first day of my stay while taking a shower, the water completely shut off just after I put my prescription strength medicated face wash all over my face and conditioner in my hair...no water to rinse not even a trickle I grabbed a towel and made my way dripping wet to phone to ask why no water when she tells me that they are working on something and to not worry because it would only be an hour or so. I was pissed that they didn't notify of this so I could plan accordingly My face was red n burning bad. 2nd day I was sitting on toilet when suddenly I hear the room door opening, no knock, no ”housekeeping!" Nothing! I jumped up lunged towards the door pushed the woman entering out and slammed and locked the deadbolt I'm not sure who she was but it was 2pm...an odd time for housekeeping imo
Then later same day left to go get dinner and came back with food but keycard wont open door. Walk all the down to front desk had to wait for employee to check in guest to get new key walk back to room still won't open, room was very end of building and I have to walk back, my food cold at this point. As I listed everything that I had experienced to the guy after he finally opened door for me, he acted annoyed by my complaining. Paid way too much total feel robbed NOOO