The Ascott

The Ascott is a good, comfortable and homely hotel.

We find this b&b excellent for our needs. Staff are very friendly. Rooms are a good size. We have stayed here many times and will continue to do so.

Nice property in a decent location close to shops, bars and restaurants. Room was really nice and a good size and the cooked full-english breakfast was excellent as was the coffee. Staff were welcoming and friendly. My only issue was with the shower which was very weak and not high enough for a tall person. I did have a good night's sleep but could hear the person in the next room breathing through the single, locked door between the rooms, fortunately they were pretty quiet and I'm not sure this would apply to all rooms. Overall, I would stay again.

So homely!

Expedia customer service didn't take our relocation problem. Not helpful at all. This problem took almost a day calling endless to your hotline for relocation.

Needs a bit of tlc from the reviews expected more bathroom needed some attention

The hotel and room are both pretty dated but clean. The bed was very comfortable and the WiFi is good. I had scrambled eggs for breakfast, they were very white and either them or the bread had a powdery taste. The cold breakfast options were limited

A lot of stairs to the room. Front door locked and manager took some time to open up at 5:00 pm. Then he spent 10 minutes complaining becuase we used hotels.com to book which means he has to pay commission. Then told us that the breakfast is only an egg sandwich sent to our room and we could not cancel and get a refund becuase too late. Shower was old and difficult to get right temperature and low pressure. Only good thing was the bed. Would not stay again.

The room was clean and pleasant but I payed extra for a nicer room and I didn’t see evidence of this. The bathroom was a little shabby and the bed was very uncomfortable, lumpy and sloped to the outside. The most annoying thing about the hotel was that they allowed someone to check in (the room opposite us) after 10.30pm and the guy checking them in (presumably the manager/owner) was very loud and was talking at their door. This woke us up after we had just got to sleep ready for our early flight the next morning.

This was a great stay - the room was spotless and clean, the breakfast was good too. The staff were polite and very considerate. Watch out for the late arrival rule - new arrival residents must be in by 22.00hrs otherwise locked out.