4/10 Fair
Sep 30, 2024
Avoid!
Check in started problematic. The desk clerk couldn't find my reservation. When I showed him the reservation on my phone, he found it but had to find an available room. I waited as he went upstairs to look. He finally found one and checked me in. He then said he couldn't find the wifi password. I had to wait and got it later that afternoon. The room furnishings were older. One of the lights over the bed did not work. Hotels.com advertised the room included a microwave. There was none. The linens were just okay. I understand it is an economy hotel but they can certainly do better. Then I checked out at 5:30 am for a morning flight out on NAIA. The desk clerk called someone to check the room and I guess they weren't answering the phone. I told him my grab car was arriving and I needed to leave. He went upstairs to check himself as my driver and I waited. He eventually got back and cleared me to go. I will not stay here again. I would pay more for a better hotel.
Blaine
Blaine, 3-night trip
Verified Hotels.com guest review
