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Cardiff Bute Terrace Hotel By Belvilla

Property class: 3
City-center hotel, steps from Utilita Arena Cardiff

Choose dates to view prices

In the heart of Cardiff, Citrus Hotel Cardiff by Compass Hospitality offers a warm welcome with helpful staff. Connect to in-room WiFi, enjoy coffee or tea in the lobby and take advantage of luggage storage for a seamless stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • 24/7 front desk

Main amenities (5)

  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Pets allowed
$51 nightly
The total price is $61
Sep 13 - Sep 14
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Hypo-allergenic bedding available, desk, blackout drapes, soundproofing

Standard Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Family of 3 Room

A hotel room with a large bed, a desk with a computer, and a television.

Standard Family of 3 Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

Hypo-allergenic bedding available, desk, blackout drapes, soundproofing

Standard Twin Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two single beds, a desk, and a chair.

Standard Triple Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room with View

A hotel room with a large bed, a desk, a chair, a window with curtains, and a painting on the wall.

Deluxe Twin Room with View

  • City view
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room with View

A hotel room with a bed, a chair, a desk, and a window.

Deluxe Double Room with View

  • City view
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Family of 3 Room

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Family of 3 Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room with View

A hotel room with two single beds, a desk, and a window with curtains.

Deluxe Twin Room with View

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
Bute Terrace, Cardiff, Wales, CF10 2FE

What's nearby

  • Utilita Arena Cardiff - 1 min walk - 0.2 km
  • St. David's - 5 min walk - 0.4 km
  • Cardiff Bay - 6 min walk - 0.6 km
  • Cardiff Castle - 9 min walk - 0.8 km
  • Bute Park - 11 min walk - 0.9 km

Getting around

  • Cardiff International Airport (CWL) - 33 min drive
  • Bristol International Airport (BRS) - 82 min drive
  • Cardiff Central Station - 6 min walk
  • Cardiff (CFW-Cardiff Train Station) - 6 min walk
  • Cardiff Queen Street Station - 7 min walk

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Knoops - ‬4 min walk
  • ‪Giovanni's - ‬4 min walk
  • ‪Nando's - ‬3 min walk
  • ‪PizzaExpress - ‬3 min walk

About this property

Cardiff Bute Terrace Hotel By Belvilla

  • Cardiff Bute Terrace Hotel By Belvilla offers a fantastic location, putting you just a 5-minute walk from Utilita Arena Cardiff and Cardiff Metropolitan Cathedral of St David. Also, St. David's and Principality Stadium are within just a 10-minute walk. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1960

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Toilet grab bar height (inches): 40
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per stay

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Big Sleep Cardiff
Citrus Hotel Cardiff Compass Hospitality
Big Sleep Hotel Cardiff
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales
Big Hotel Sleep
Citrus Cardiff Compass Hospitality
Big Sleep Cardiff Compass Hospitality
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
Big Sleep Hotel Cardiff Compass Hospitality
Big Sleep Compass Hospitality
Citrus Hotel Cardiff by Compass Hospitality Hotel
Citrus Hotel Cardiff by Compass Hospitality Cardiff
Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff

Frequently asked questions

Does Cardiff Bute Terrace Hotel By Belvilla offer free cancellation for a full refund?

Yes, Cardiff Bute Terrace Hotel By Belvilla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cardiff Bute Terrace Hotel By Belvilla?

Yes, pets are welcome. There's a charge of GBP 20 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Cardiff Bute Terrace Hotel By Belvilla?

Sorry, there's no onsite parking at Cardiff Bute Terrace Hotel By Belvilla.

What are the check-in and check-out times at Cardiff Bute Terrace Hotel By Belvilla?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Cardiff Bute Terrace Hotel By Belvilla?

No, this hotel doesn't have a casino, but Les Croupiers Casino (7-min drive) is nearby.

What is there to do at Cardiff Bute Terrace Hotel By Belvilla and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Cardiff Bute Terrace Hotel By Belvilla like?

Cardiff Bute Terrace Hotel By Belvilla is in Cardiff City Centre, a short 6-minute walk from Cardiff Central Station and 7 minutes' walk from Cardiff Bay.

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Reviews

Cardiff Bute Terrace Hotel By Belvilla Reviews

7.0

Good

7.2

Cleanliness

8.8

Location

8.0

Staff & service

6.6

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Bathroom
Shower
Air conditioning
Water

Reviews

Verified review

8/10 Very good

The hotel was a great place to stay and staff were helpful when needed.
Christopher, 3-night trip
Verified review

10/10 Exceptional

Great location and lovely staff.
Ian, 1-night trip
Verified review

6/10 Good

We booked the hotel for a concert so the whole city was very busy . We did have to wait for our room and had to come back later as we had plans . It is in a convenient location near shore and amenities
Simon, 1-night trip
Verified review

10/10 Exceptional

Great value for money, good location, spacious rooms , nice beds and friendly staff
Stylianos, 1-night trip
Verified review

4/10 Fair

The room spelt strongly of mould and damp. The show cubicle leaked water all over the floor. The bar was closed at 10:30 when we tried to use it rather than 11:30pm as advertised and no apology was offered room service with a tray charge of £5. The bed was comfortable.
Neil, 1-night trip
Verified review

6/10 Good

PROS: The room was large and clean, the bed and pillows firm and comfortable, the bathroom clean and functional. CONS: 1) The room was like an oven. I stayed at the end of May, after the heatwave had ended and the heat hit me as soon as I entered the room. There is a large fan supplied, but it simply blew around hot air. No windows could be opened, even just a small crack, There is no air conditioning. The towel rail was throwing out heat in the bathroom. It was extremely uncomfortable. 2) The listing claims the rooms are soundproofed. Then why could I hear the shouting, screeching and raucous laughter coming from the adjoining room through my bathroom wall? 3) The windows have some strange film applied to the exterior, meaning there is no view from any window which, combined with not being able to open the windows at all, made the room feel very claustrophobic. To make matters worse, the film was clearly peeling giving the exterior a very tatty feel.
Michael, 2-night trip
Verified review

8/10 Very good

Hotel staff where very nice and helpful. Room was OK and location ideal for us. I will stay there again
Euryn, 2-night trip
Verified review

8/10 Very good

Comfy Bed

Bed was super comfy...great location for central Cardiff...was on a solo trip but felt safe.
Gail, 1-night trip
Verified review

10/10 Exceptional

Lovely property and good location if you’re looking to shop or just enjoy cardiff in general. Really pleased and easy check in and out. Highly recommended
Elle, 1-night trip
Verified review

8/10 Very good

Friendly staff at reception and a big, clean room. Thank you!
Anthony, 1-night trip
Verified review

6/10 Good

We stay here quite often, car park onsite which is good value. Central location. Room lovely and spacious. Bed and pillows were a little hard but always bring my own pillow! Will definitely stay again.
Karen, 1-night trip
Verified review

8/10 Very good

The staff were friendly and helpful. The room was spacious and clean. The bathroom was clean. Would recommend to people.
Gemma, 4-night trip
Verified review

8/10 Very good

We have been recently stayed in the hotel and checked in by member of staff Andrea who has excellent customer service, who has knowledge of needs and requirement of the guest. Who she go above and beyond for us. Our stayed been great due to her service😊😊😊
Shilu, 1-night trip
Verified review

10/10 Exceptional

Friendly staff. Big comfy bed. Rooms very hot. Parts of skirting board missing around room.
Zoey, 1-night trip
Verified review

10/10 Exceptional

Great value on a spacious room with a view. *****

...I chose this hotel (vs others in a similar price range) for a clean, spacious room with a bit of a view (upper floors, for a little xtra money) and a friendly and helpful staff and the Citrus delivered, so it was a great value-play for me, absolutely!!! Thanks, Citrus, see you next time. *****
Jason, 3-night trip
Verified review

8/10 Very good

Nothing was unique. All the basics were good. They must fix the shower batteries
Georgios, 8-night trip
Verified review

8/10 Very good

The shower’s water pressure was really bad. Housekeeping annoyingly woke me up by knocking on my door on the day I was checking out. Surely they should have a list of people who have checked out already? Other than that it was a good stay. Good location and price.
2-night trip
Verified review

6/10 Good

Staff were lovely. Room was clean but very basic although said deluxe, no bedside lights. Room was very hot, but couldnt open windows and no air conditioning. The hotel appears to be in the middle of a refurbishment. There was free water at reception.
Catriona, 1-night trip
Verified review

8/10 Very good

Great Location

I loved the location, it was a short walk to all of the city center, dining, and the castle. The room was okay, plain, no AC but they did have fans. Beds were hard as a rock and I had trouble sleeping. There also did not appear to be housekeeping service, at least we did not get any, though I did see someone making up a room but assumed they only clean between guests. Hotels.com stated by booking was paid and I was all set, but the hotel told me it wasn’t paid and I had to pay then. It was a good stay otherwise.
Ashley, 4-night trip
Verified review

6/10 Good

Check in was fast, easy and staff were great. I was on the 10th floor and the lift was so slow. Theres a faint smokey odour on the floor and it lingered in my room for a bit. You can see theyve tried to tidy the place up, new paint, new bathroom and plug sockets with usbs but it still felt quite tired. You could feel the king size bed was just 2 bed pushed together and i couldn't find the tv remote. One side the windows were grayed out so you couldn't see out and none of the windows were openable. They put a fan and 2 heaters in the room so i would guess the temperature varies a lot in there. The breakfast was ok, very basic. There was sausages, bacon, scrambled egg and beans as the hot option. For a budget hotel it was fine. But i wish id paid the extra £20 and stayed at a different hotel!
Sarah, 1-night trip
Verified review

6/10 Good

Cardiff Half Marathon weekend.

Stayed for couple nights as a base to explore Cardiff. Conveniently close to the city centre, bus and trains stops to explore the other parts of the city. The hotel facilities are run down including the rooms. Carpets are a bit dirty. Stayed in 2 different bedrooms, they were both run down. One in a lower level, a bit outdated, namely parts of the walls and furniture. Also despite having big windows and plenty of light coming in, the windows don't open not allowing fresh air in and getting stuck with the stuffy air. The air in the corridors is even more stuffy, it seems its either lacking proper ventilation or it is turned off. The room in the top floor had signs of modernization but still worn down. Air was not as stuffy in the upper floors. The property shows its age and in need of an overdue overall. Perhaps that's the reason prices are lower compared to other 3* hotels.
1-night trip
Verified review

4/10 Fair

The hotel room was insanely hot. We were given a very small fan that didn't do anything. The windows didn't open. The room was not clean. The rooms work with codes to enter. We stayed for two nights and on the first morning, I went downstairs to get a drink. When re-entering the room, the code would not work. I asked a member of staff who told me the code had changed in a rude manner and as if I had been informed of this (we hadn't). I was also walking through a corridor where a member of staff physically ran into me and knocked me into a wall. I received no apology. Overall, one of the worst hotels I've stayed in. Parking is non-existent. Only good thing was the location is near the centre.
Olivia, 2-night trip
Verified review

4/10 Fair

The property was reasonably clean, although it was fairly run down. The property is undergoing some upgrades, so it may improve in the future, but for our stay it was pretty run down. Nobody at reception when we arrived, no lounge area open, no breakfast area, very little other than the room. Great location (near town centre and the stadium), but it was little more than a place to sleep.
Matthew, 2-night trip
Verified review

4/10 Fair

Hotel was fine, staff were friendly and helpful and got us a fan when we asked for it, room was comfortable but the hotel has no air conditioning and has large windows that don’t open at all, on the tail end of the hottest week in history the hotel was literally like an oven, could barely breathe in the room.
chris, 1-night trip
Verified review

8/10 Very good

Rooms were clean and the staff Meena was so helpful. Always ready help and give us directions to places. I would recommend the hotel as was so neat tge railway station and town. Everything was near and walking distance. All the staff was extremely helpful and friendly. . Hasu
Hasu, 3-night trip