Thornton Hall Hotel and Spa

Great Hotel with excellent service. Pleasantly surprised at how lovely the standard room was, beautifully decorated and very comfortable. Food in the Lounge bar was very tasty and high quality as was breakfast in the restaurant. The pool and outdoor jacuzzi's were brilliant. Overall, can't fault this hotel and it was excellent value. We'll worth the stay and would happily go back.

Really clean and safe feeling, with hand santiser everywhere and staff all fully masked up. Few minor issues with food/bar, likely teething problems with ever changing Covid guidance, but they were all dealt with promptly by friendly, helpful staff. Spa was also lovely

I love this place, such a great find, amazing pool and gym, the hotel is super clean with great attention to detail, easily a 5 star, food was superb, staff first class, well done to all! .. the only criticism would be pillow quality but thats a personal thing and wifi could have been better but thats sorted by room location, will definitely stay again if company budget allows!

Lovely stay and relaxing. Executive double room with garden view is nice but not really that special. Our bathroom looked a tad tired with a broken bath panel. Two things that took the “shine” off the stay was the number of people walking across the garden to a yoga/excercise lesson over the course of Saturday and Sunday. Not a huge problem but lack of privacy meant you couldn’t enjoy the view without being viewed. Secondly was no fault of the hotel but a couple above is spent the early hours from 2am to 5am being violently sick due to being paralytic with drink. That said the Spa treatments were great and credit to the restaurant and bar staff who were lovely.

Despite the current situation our stay at Thornton Hall Hotel and Spa was excellent - the preparation and operation of the hotel is nothing short of a professional operation run in an almost military level of effectiveness yet miraculously in a manner that feels relaxed and friendly. I commend the management and team for a very professional experience - we will certainly come back.

On the face of it a good location although further away from address than suggested. Hotel good, food ok.spa good BUT so important to be abke to sleep and there was an issue with the door on the room meaning that it banged and made a noise every time another door in the corridor was opened. It got so bad i was ready to checkout at 0200 am. Complained to staff in morning and got really no sympathy or support. If it wasnt for the terrible lack of nights sleep the hotel would have been good to great iverall..but not excellent

Brilliant apart from the party goers at stupid o’clock shouting in the car park not happy

I booked this for a Christmas present for my boyfriend and it was absolutely amazing, just what we needed! So relaxing, the spa was spotlessly clean and the amount of facilities that we could shocked us! Sauna, steam room, 3 hot tubs, a snow room and an experience shower, plus the pool! We Loved every minute! We will definitely be returning!

The hotel itself was lovely, however the staff in the restaurant/ bar areas were slow at their job, leaving customers over 30mins before taking a drinks order, and longer to delivering the order.

Fantastic hotel ! Such friendly and helpful staff throughout and beautiful surroundings . Will definitely be back .