Best Western Legacy Inn & Suites

Seemed like all evening up until about 10pm it was the noisiest hotel I’ve ever stayed in.

I saw a few bad reviews of the Best Western Legacy Inn and sometimes I think that guests expect a Ritz Carlton room at a Best Western price. I thought everything was just fine. I was able to check into my room when I arrived at 10:30 a.m and I heard the housekeeping staff laughing. If the maids are laughing then all is good. Take into mind because of liability issues had this been a VRBO or an airbnb I would had not been able to check into the room until 4 p.m. even if the room was ready to check into.

Our stay was not the best. The reception we received was okay. It seemed we were more of a bother than a welcomed guest. The hotel room, we had a suite, had no shampoo or lotion and 2 towels. It felt like it was a hurried job to clean. All light switches did not work and you had to be on the corner of your bed to try to turn the TV channels. We even had to call someone to come up and help with the problem. The food felt like a McDonalds breakfast reheated.

Lady at checkin was very rude. No customer service kills. Not happy at all. Check out was simple and much friendly staff. There was small roaches at bathroom and floor was not property clean. You can see hairs.

Very nice and comfortable room.

The room was not clean. Old and worn down too.

This hotel was a disappointment. I am so glad my friend had to cancel her weekend here. The room was an embarrassment. First of all, walking to my room, I noticed how dirty and stained the carpeting. I though oh no, I hope this is not going to be a bad decision to stay here. Secondly, upon opening my door, the room was stale. Not welcoming at all. The walls were dirty and banged up, the door had big gouge running across the door panel ,the fridge was dirty on the outside of it and looked very old, bathroom outlets did not work, floor carpeting was gross, bathtub was gross and stained with dirt on the tub floor, walked with shoes on the whole time due to carpet felt grimy. To charge a 143.00 for this room was disgusting. The breakfast was ok if you only had fruit, coffee and juice. The hot breakfast was warm, and hash browns under cooked. Eggs were fake. I will never stay at Best Western again, as the two experiences I did have, felt like a cheap Motel 6 room at a Marriot price! Don't be fooled by website pictures.

The beds were a little to hard for comfort. Also we were out at the pool and one of the front desk clerks came out at 958 and was very rude about the kids getting out of the pool. It wasn’t quite 10 yet but she wouldn’t even let the kids jump in one last time. Other than that the stay was good

Overall a pleasant experience. Due to the pandemic fears there wasn’t much of a breakfast and bar was closed.

Our stay was great! We checked in late and still got great service !