6/10 Bueno
28 de julio de 2025
Unfortunately the blonde receptionists were unbothered and sometimes rude towards us as guests. Already at check-in we did not even get a welcoming nor an explanation of the hotel , only a paper with instruction and a hand gesturing wanting our passports. Not the best impression. Another time, when we asked if they knew more detailed information about the AirPort shuttle we got a rude reply that we should not ask them about it.
Luckily, we got a very warm and caring help from another receptionist, Mikaela. When we had an issue regarding our room she was very helpful and kind, as well as her manager in the back.
The guys in the beach bar were also very kind and had a fun way of serving!
Apart from having black hairs in the bathroom and in our bed after cleaning ( we are blonde) the hotel was price worthy, had everything you needed & a great location.
micaela
micaela, se hospedó 4 noches
Opinión verificada de un huésped de Hotels.com