DoubleTree by Hilton Hotel Biloxi

Customer service was great, we had a time getting towels, they only give you 1per. Person for 3days unacceptable but they wete extremely busy so i count is as they coyld not jeep up with the demand. We finally got more towels so that was a plus. Also i know that this facility is pet friendly but i am very afraid of big dogs and one guest had 3 pit bull dogs at the pool. So this spoiled my pool time, they should not let the dogs at the pool area because some people have been traumatized by big dogs. Location was great, i like that they have a bar and restaurant onsite. The carpet needs changing out it was a musty odor but i had lysol on hand. The housekeeping staff were friendly and gave us toliet paper/ soap when we asked because we were there a few days. The facility was very quiet we slept good. We ate use to staying at the casinos so we have been spoiled but this visit to double tree was good.

Overall an amazing stay. The only downside...I booked an ocean view room. But I didn’t realize there is a highway between the hotel and the gulf. So it did get a little noisy. But that’s not a reflection on the hotel. Just a little advice to others. I saw some other reviews comment on not having a microwave or refrigerator. I called ahead and we had them in our room. Staff was very friendly and accommodating. Rooms were clean and the pillows and bed was super comfy. I would definitely stay again.

The hotel was nice, but i had issues. When i booked my room, it said it had a refrigerator and microwave. There was not one in my room. I called tbe front desk about the problem, but they said they could not change my room. The beds was hard and not comfortable. They had blood stain on the tub mat. I had to change hotels.

Great hotel, nice views, easy to get to restaurants.

Great Hotel but bad location, kinda locked in by the highway. Hard to access beach and Casinos

It was a great trip. We were only at the hotel to sleep. The bed was comfortable comfortable.. The carpets and fabric chair could use cleaning.

The rooms were ok. Bed comforter was dirty underneath coverlets in my room and my mother in laws room. No breakfast available the next morning due to cook unable to come in because of flooding an hour away. No options for children only coffee and water. They could have gotten muffins and juice from the store or something. Not much effort!!! Very disappointed!!!

The hotel is dated. It appears it just became a doubletree and perhaps the renovation have not been completed yet. The food was horrible but service was good. The carpet was dirty and you had to pay for breakfast.

check in was easy. Everything went the best check in I have had during my trips..