8/10 Very Good
Sep 21, 2024
My husband and i checked into the hotel and the receptionist was very helpful and accommodating.
We did have an issue with the terrible smell in our room, but they were not able to change our room that day. They explained that the smell is something they dealt with on the lower floors. The next day they did move us to another floor and a room without the smell.
They also worked with my husband to make sure I had a special birthday celebration. I am grareful for this.
Overall, our stay was nice, except for our first night.
eunice
eunice, 3-night trip
Verified Hotels.com guest review