The Empress Hotel Chiang Mai

hotel de grande qualite proprete irreprochable chambre ample ei bien eclairee

El hotel esta bien, pero al salir del hotel a primera hora a algunos huespes les daban desayuno para llevar y a otros no. Feo detalle

Se sobraron de atenciones,invitaciones y amabilidad

Fue la experiencia más vip de todos los hoteles vip de gold members... Al aeropuerto vinieron dos personas a recogernos, una señorita de front office y el chofer y de allí todo empezó . En la tarde nos trajeron frutas y en otro momento flores. En la noche cuando regresamos teníamos una Rosita y un mensaje de dulces sueños y snacks para la noche. Como si fuera poco en el Lobby bar que bajamos por welcome drink nos dieron una flor a todas las chicas presentes ... La verdad que no me esperaba tantas sorpresitas ... El hotel es antiguo, pero eso le da un toque hermoso de un hotel de Chiang Mai . Me encanto ... regresaré definitivamente.

My friend and I were welcomed so warmly from the first day we arrived. The staff gave us a bouquet of flowers and a bag full of delicious snacks on the first day! They also connected us to a tour operator when we wanted to schedule a trip for the next day. On our first breakfast, we were given key chains and on the 2nd (my birthday), they gave us a fruit platter with HBD message and candles. I also wanted to go to the nearby church and they gave me a ride. And when we were leaving, we got a free transfer to the airport, plus a set of necklace and earrings for each of us. We were so spoiled. And we love the room! Nice big bathroom with tub and separate shower, cable channels on TV, and very modern touch pad to operate the lights, etc inside the room. They have very cute and matching robes and slippers too. It was truly a wonderful stay. Thank you so much!

Excellent hotel at a reasonable price. Extremely clean and modern. The staff was very nice and would go out of their way to ensure guests are happy. One of the best hotels I've ever stayed in. When I go back to Chiang Mai I will definitely stay here again!

Very nice and friendly staff. Provide excellent customer service.

Lovely big room. Great pool. Plenty of loungers. 3 restaurants/ coffee shops. Steam room gym. Good location. Laundry and massage a few feet away ( or come to hotel either). Fruit and amazing goodie bag in room. Huge buffet breakfast choice. Western and Asian choices. Bread was yum. Staff country’s and helpful. No chargers ( that worked ) near the bed.

I’ve been to Thailand a few times and the Empress Hotel has to the best hotel I’ve stayed in for service. When I arrived I received a voucher for a free drink and a welcome gift as well as being upgraded and in my room fresh fruit, the staff were just excellent very polite, friendly and helpful, good choice of food at breakfast time, the pool area was good as was my room(1501) If I do come back to Chiang Mai again I will definitely stay at the Empress Hotel

The Empress Hotel really defines hospitality. The hotel itself has a lovely old world charm to it, that was very reasurring and comforting. The staff were so kind and gracious. They really made sure that our honeymoon was a memory we will be able to treasure. They treated us to dinner and drinks, with beautiful cocktails included. We were given presents and flowers and serenaded by the whole team. It truly felt like an occasion to remember. Our rate included breakfast and it was so fresh, just delightful. Good vegetarian options. The whole of Chiang Mai is accessible via Grab or local tuktuk. The hotel arranged transportation for us on checkout and held our bags so we could enjoy the day. Thank you so much to the staff who made our trip so memorable!