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Hotel de lujo en la playa con bar o lounge, cerca de Lago de Annecy
Muy mal servicio
sep. 12, 2019
Espectacular top hotel at incredible location. Very kind staff.
oct. 11, 2018
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
Las camas plegables cuestan EUR 50 por noche
El desayuno buffet tiene un cargo extra de EUR 29 por persona (aproximadamente).
Se ofrece servicio de niñera o guardería por un cargo adicional
Se aceptan mascotas con un costo adicional de EUR 20 por mascota, por noche
Se ofrece un servicio de traslado desde/hacia el aeropuerto por un cargo adicional
Este establecimiento informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante; las superficies que más se usan se limpian con desinfectante entre las estadías; y las sábanas y toallas se lavan a una temperatura de al menos 60 °C.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; el personal atiende detrás de paneles de acrílico en las principales áreas de contacto; y se ofrece desinfectante para manos a los huéspedes.
Es posible hacer el check-in sin contacto y el check-out sin contacto.
Para el servicio de masajes y los tratamientos de spa, es necesaria una reservación previa, que se puede realizar llamando al establecimiento antes de la llegada, utilizando los datos que figuran en la confirmación de la reservación.
Este establecimiento acepta tarjetas de crédito. No se acepta efectivo.
Incluimos los cargos que nos indicó este establecimiento. No obstante, pueden variar, por ejemplo, en función de la duración de tu estancia en la unidad que reserves.
Perfect Stay
armand, Viaje de 5 noches, jun. 21, 2020
Comentario auténtico de un huésped de Hotels.com
View and location is excellent. However, the spa amenities are not working. The restaurants were not working. Could use a facelift. Old carpets. Old design/decor. Old bathrooms.
Viaje en pareja de 1 noche, mar. 13, 2020
Comentario auténtico de un huésped de Orbitz
I spend my life in five star hotels as I must constantly travel to visit my clients all over the world and sometimes for pleasure. But this hotel is the worse I have seen in my last 20 years. Have you ever heard of a five star with no restaurant, yes! They decided to close the restaurant at night without telling anyone. Every guest (I heard it was almost full) complained as the first restaurant outside the hotel is about 7kms out. Then we asked for room service (supposably 24/7 available) and we were told that no one was in the kitchen and we had to wait until 7pm (not good with a baby). Then we were forced to eat at the bar with a barman on its own with dirty floor and tables in between staff constantly moving furniture left over from lunch (in the bar). In brief, do not trust the pictures, do not trust the website, the hotel is falling a part and the staff has no idea of what they are doing. The rooms were ridiculously small with an old smell. They should close it down and start from scratch. Shame because the view and location is great but you better going there for a drive than staying. I recommend the hotel owner to take a proper management group like Fairmont, Hilton, Intercontinental, Hyatt. But please do not try to do it yourself as you obviously can't. See the picture of the intimate bar. Total disaster.
Viaje familiar de 1 noche, dic. 31, 2019
Comentario auténtico de un huésped de Hotels.com
The bed sheet was dirty; It had hair and stains on it. I had call the receptionist and he gave us a different room. The breakfast was expensive not matching the quality of the food.
Qi, Viaje familiar de 2 noches, sep. 21, 2019
Comentario auténtico de un huésped de Hotels.com
A magnificent hotel in a stunning location. The rooms were very clean and the spa excellent. The staff were very friendly, helpful and professional.
Viaje de 2 noches, sep. 8, 2019
Comentario auténtico de un huésped de Expedia
Beautiful lakeside resort hotel. Staff was very friendly and helpful. Breakfast buffet had a great selection. Dinner at The View was excellent with a great wine selection. Highly recommend if you’re planning on visiting Annecy.
Viaje en pareja de 2 noches, sep. 2, 2019
Comentario auténtico de un huésped de Expedia
Amazing view of the lake from the room, lovely old building very nicely renovated. Will go back!
Kathryn, Viaje en pareja de 3 noches, ago. 23, 2019
Comentario auténtico de un huésped de Hotels.com
Perfect service , location, cleanliness and friendly staff
Viaje de 2 noches, jul. 16, 2019
Comentario auténtico de un huésped de Expedia
Beautiful location overlooking the lake though a bit difficult to access
Viaje en pareja de 1 noche, jun. 16, 2019
Comentario auténtico de un huésped de Hotels.com
Beautiful views.,unfortunately Hotel was being worked on. No restaurant on Monday or Tuesday, which was disappointing having driven 500 miles to a top hotel
Kevin, Viaje en pareja de 3 noches, may. 6, 2019
Comentario auténtico de un huésped de Hotels.com