Hotels.com does not tell you that this is a hotel geared towards people to live in for an extended period of time. Due to this, you get the bare minimum. There is a kitchenette, but no dishes, pots, pans, coffee maker, silverware, dish soap etc. You can buy a coffeemaker from the front desk. You have to supply EVERYTHING. Minimum housekeeping (we stayed for 9 nights and never had housekeeping), and you can trade in your linens yourself but only a certain number of times and you make your own bed. You take your own trash out to the dumpster. There were stains/food/marks on the walls and the floors were so sticky we had to mop them ourselves twice. This is a great hotel if you're looking for somewhere to live, NOT a good choice if you're just visiting the area and need a true hotel.