In the heart of downtown Austin, citizenM Austin Downtown offers a stylish retreat with 2 bars and an on-site restaurant. Enjoy buffet breakfast, relax in the outdoor pool, or get work done at coworking spaces with high-speed WiFi.
Austin-Bergstrom Intl. Airport (AUS) - 19 min drive
Austin Station - 21 min walk
Downtown Station - 11 min walk
Plaza Saltillo Station - 23 min walk
Restaurants
Velvet Taco - 2 min walk
Perry's Steakhouse & Grille - Downtown Austin - 1 min walk
The Iron Bear - 2 min walk
1886 Cafe & Bakery - 4 min walk
Comedor - 2 min walk
About this property
citizenM Austin Downtown
CitizenM Austin Downtown puts you in a great location, within just a 10-minute walk of Sixth Street and Moody Theater. Guests can take a dip in the outdoor pool or grab a bite to eat at canteenM, which serves breakfast, lunch, and dinner. Also, Austin Convention Center and Lady Bird Lake are within a 15-minute walk. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Downtown Station is 11 minutes away.
Languages
English
At a glance
Hotel size
344 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
2 bars/lounges
Restaurant
Coffee/tea in a common area
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Television in common areas
Communal living room
Fitness center
An outdoor pool
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
iPad
IPod docking station
43-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Freshen up
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Refrigerator
More
Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 21.00 per person
Late check-out can be arranged for an extra charge of USD 69 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:30 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin
Frequently asked questions
Does citizenM Austin Downtown offer free cancellation for a full refund?
Yes, citizenM Austin Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at citizenM Austin Downtown?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:30 PM.
Are pets allowed at citizenM Austin Downtown?
Sorry, pets aren't allowed.
Is parking offered on site at citizenM Austin Downtown?
Sorry, there's no onsite parking at citizenM Austin Downtown.
What are the check-in and check-out times at citizenM Austin Downtown?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out are available.
What is there to do at citizenM Austin Downtown and nearby?
CitizenM Austin Downtown has 2 bars and an outdoor pool, as well as a fitness center.
Are there restaurants at or near citizenM Austin Downtown?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM Austin Downtown like?
CitizenM Austin Downtown is in Downtown Austin, a short 2-minute walk from Sixth Street and 15 minutes' walk from Austin Convention Center. Our travelers say the local area is very central.
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citizenM Austin Downtown Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 11, 2025
Great location, clean and modern amenities.
Thurein
Thurein, 3-night trip
10/10 Exceptional
Feb 6, 2025
Excellent vibe, friendly staff, early check in, comfortable bed, dark blinds, no fuss
Felix
Felix, 1-night trip
10/10 Exceptional
Dec 31, 2024
Great hotel
Great hotel in a perfect location - we have been back and will use this hotel again in future.
Calum
Calum, 1-night trip
10/10 Exceptional
Jan 26, 2025
We’ll be a repeat customer!
What a cool hotel with lots of art and modern amenities. Good food onsite and very friendly staff. We had a great stay in Austin and would definitely come back.
Nancy
Nancy, 3-night trip
10/10 Exceptional
Nov 11, 2024
Great stay!
kali
kali, 2-night trip
10/10 Exceptional
Feb 20, 2025
5 star!!
It was amazing and a new type of vibe for us. Great location!! Loved every minute of it. Parking could be better but overall I would do again!
Chastity
Chastity, 2-night trip
10/10 Exceptional
Jan 30, 2025
Convenient ...
Convenient location to convention center and dining. Room was clean and the lobby area was great. Breakfast service and evening coffee and drinks to wind down were great as well.
David
David, 3-night trip
10/10 Exceptional
Jan 4, 2025
Awesome!
Great views and a very nice hotel in general!
Diamonique
Diamonique, 1-night trip
10/10 Exceptional
Nov 2, 2024
Great hotel
Carlos
Carlos, 4-night trip
10/10 Exceptional
Dec 31, 2024
Great hotel
Excellent location, easily walkable to anywhere you want to be. The hotel is quite new and very well looked after and exceptionally clean. Rooms are small, but you get comfortable beds, great rates and convenient facilities in exchange.
Carla
Carla, 1-night trip
10/10 Exceptional
Feb 7, 2025
Hip Urban Hotel
Small very modern room. Excellent 2nd floor lobby/bar/mecated to 6th street bars and many restaurants.ting area. Well lov
David
David, 2-night trip
10/10 Exceptional
Nov 15, 2024
I liked the concept of the hotel and the location.
Luis
Luis, 1-night trip
6/10 Good
Feb 16, 2025
Small rooms
Great place for a single person. Rooms are just around 7 feet wide. Not good for the elderly. Rooms are clean but just very small.
RONALD
RONALD, 2-night trip
10/10 Exceptional
Nov 10, 2024
Staff excellent and rooms very clean
ROBERT JOEL
ROBERT JOEL, 1-night trip
2/10 Poor
Feb 17, 2025
Don’t stay there
Shoebox for a room , bigger bathroom on the space shuttle,no front desk service, no maid service , tried to charge us for a late checkout at noon ; glorified hostel
Gregory
Gregory, 3-night trip
10/10 Exceptional
Dec 22, 2024
Fun and funky location
First stay at this hotel chain. Cute, funky decor and cute hotel rooms. Check in and out was easy. Rates were great for a prime weekend.
Christi
Christi, 1-night trip
10/10 Exceptional
Dec 29, 2024
mCitizen Austin
Room was cozy and clean. The location was perfect and super convenient access to anywhere downtown.
Anny
Anny, 2-night trip
10/10 Exceptional
Jan 6, 2025
LOVE CitizenM
Love this hotel. Great aesthetic, always global travelers passing through. Rooms are futuristic and efficient and controlled by an iPad
James
James, 2-night trip
10/10 Exceptional
Oct 14, 2024
The staff was nice and the hotel was perfect for convenient and short term stays.
Alexis
Alexis, 1-night trip
10/10 Exceptional
Oct 23, 2024
I really enjoyed staying at citizens M. The breakfast was delicious and the staff was very approachable and friendly.
Julissa
Julissa, 3-night trip
10/10 Exceptional
Nov 11, 2024
Loved the Euro Design feel...tired of Hampton Ins and Marriotts!
Kevin
Kevin, 2-night trip
8/10 Very good
Nov 10, 2024
Good for a short stay, rooms are small and the bed is hard but check in is easy and it's centrally located
Julian
Julian, 2-night trip
10/10 Exceptional
Oct 30, 2024
Love this Hotel!
Was a great stay, second time here at this location.
Love it!
Ralph
Ralph, 3-night trip
10/10 Exceptional
Dec 11, 2024
Business Travel
Great concept for the business traveler that isn't spending a lot of time in the room.