Innsbruck Old Town Christmas Market - 4 min walk - 0.4 km
Golden Roof - 5 min walk - 0.4 km
Imperial Palace - 5 min walk - 0.5 km
Landeskrankenhaus - University Clinics Innsbruck - 13 min walk - 1.2 km
Getting around
Kranebitten Airport (INN) - 13 min drive
Innsbruck Central Station - 11 min walk
Innsbruck (IOB-Innsbruck Central Train Station) - 12 min walk
Innsbruck West Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
Hard Rock Cafe - 3 min walk
Caffeteria-Weinbar Magistrat - 3 min walk
Cafe & Pub Hokuspokus - 1 min walk
Thai-Li-Ba GmbH - 1 min walk
Orangerie - 2 min walk
About this property
The Penz Hotel
The Penz Hotel is just 2.4 mi (3.8 km) from the airport and offers a shuttle (available 24 hours). Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, cross-country skiing, and downhill skiing. Other highlights include a rooftop terrace, a bar/lounge, and a terrace. Fellow travelers say great things about the helpful staff and location.
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 16 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
Bar/lounge
Room service (limited hours)
What to do
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Bathtub only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one-way)
Children & extra beds
Cribs/infant beds are available for EUR 30.0 per day
Rollaway beds are available for EUR 60.0 per night
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Covered self parking costs EUR 16 per day with in/out privileges
Parking height restrictions apply
Policies
This property accepts major credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck
Frequently asked questions
Does The Penz Hotel offer free cancellation for a full refund?
Yes, The Penz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Penz Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Penz Hotel?
Yes. Self parking costs EUR 16 per day. Electric vehicle charging is available.
Is airport shuttle service offered by The Penz Hotel?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one-way.
What are the check-in and check-out times at The Penz Hotel?
Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM.
Is there an onsite casino at The Penz Hotel?
No, this hotel doesn't have a casino, but Casino Innsbruck (8-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at The Penz Hotel and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking.
What's the area around The Penz Hotel like?
The Penz Hotel is in Innsbruck City Centre, a short 3-minute walk from Maria Theresa Street and 4 minutes' walk from Innsbruck Old Town Christmas Market. Travelers love the hotel's prime location.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 20, 2024
Ian
Ian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
We had a great experience!
Verified traveler
4-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 19, 2024
Centrally located
Kristen
Kristen, 1-night romance trip
Verified Expedia guest review
6/10 Good
Aug 12, 2024
Less than impressed
Stayed here twice now, and it has not improved. Lumpy foam pillows, not feather. Loud LOUD streets below. Rooftop Bar American ran out of appetizer plates at 6pm on a Friday night !?
Breakfast offering has been significantly reduced for the worse, used to rave about their breakfast and now it is below average. At premium rates we expected much much more. The parking garage is under construction and they managed that OK, but we will stay elsewhere when visiting Innsbruck next time.
michael
michael, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2024
Had a great stay.
James
James, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
Quality hotel in a great location with great bar!
Absolutely loved our stay at The Penz. The staff were incredibly friendly and efficient, the hotel is modern and in great condition, and the location couldn’t be better being just a short walk from the Old Town. The rooftop bar is fantastic, with a quality selection of drinks and a great ambience.
Some very minor criticism;
- despite having a good sized restaurant which serves breakfast for guests, the hotel does not offer food in the evening. This seems a missed opportunity given the great setting on the top floor.
- the room design has some annoying quirks. Our bathroom had a fully transparent window (above head height) which means when you turn the bathroom light on it lights the *whole* bedroom. Very annoying if someone gets up in the night!
- the minibar is a great feature, but it has a transparent door with a light that is permanently on. This means the corner of the bedroom has a permanent “night light” which illuminates the room and can’t be turned off
I’m not going to score the hotel down for these points but wanted to include them in the review so they can be considered in future plans and room design.
Otherwise a brilliant stay!!!
Neil
Neil, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 21, 2024
It was a good location, staff were friendly and breakfast was excellent.
Vivian
Vivian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Benjamin
Benjamin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2024
Great hotel
Very comfortable stay. Bedding was very nice and the staff were all very friendly and helpful
Samantha
Samantha, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 11, 2024
Great hotel, walkable to Old Town and other attractions. Roof Top bar was a pleasant surprise
Patrick
Patrick, 2-night romance trip
Verified Expedia guest review
6/10 Good
Jul 10, 2024
Maybe not a summer hotel
Really hot in room despite AC on high also construction noise not great. Cool hotel. Well run… just maybe not a great visit in heat of summer.
carrie
carrie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2024
was the best we had during our entire vacation in Europe.
Matthew
Matthew, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 2, 2024
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2024
An absolutely fantastic accommodation option in the heart of Innsbruck. The old town and town square are less than one block away, yet the rooms are super quiet.
Very clean, friendly staff, great rooms.
Amazing breakfast on site.
Absolutely perfect. Would recommend to anyone going to Innsbruck!
Trevor
Trevor, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
Modern
Modern hotel in a historic city.
Steven
Steven, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2024
Tadas
Tadas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 13, 2024
Beautiful hotel in perfect location. Excellent staff.
Tamara
Tamara, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
Easy-to-find parking, great staff and fabulous breakfast with excellent view!
Yongxin
Yongxin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2024
Great stay
Great location,
very well appointed, clean, easy low cost parking.
one of the best breakfast buffets, would stay again
Louis
Louis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 22, 2024
Great location and view from the room we had , also most of the eating places and shopping options are very close as well.
Rohit
Rohit, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 18, 2024
Nice modern hotel well located in shopping centre of Innsbruck. Great roof top bar & restaurant with 360° views of mountains.