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Hotel Crystal - Das Alpenrefugium

4.0 star property
Ski hotel with spa, near Panorama Badewelt

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Crystal - Das Alpenrefugium

Lake
Restaurant
Mountain view
Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View | Mountain view
Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Bar
  • Gym
  • Ski facilities
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
Feel at home
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Suite, 1 Bedroom, Balcony, Mountain View

Superior Suite, 1 Bedroom, Balcony, Mountain View | Floor plan

Superior Suite, 1 Bedroom, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Balcony, Mountain View

Floor plan

Superior Double Room, 1 Queen Bed, Balcony, Mountain View

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View

Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View | Floor plan

Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 969 sq ft
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

View all photos for Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View

Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View

Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Mountain view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Balcony, Mountain View

Family Suite, 1 Bedroom, Balcony, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Family Suite, 1 Bedroom, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 215 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Single Room, 1 Queen Bed, Balcony, Mountain View

Superior Single Room, 1 Queen Bed, Balcony, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room, 1 Queen Bed, Balcony, Mountain View

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 269 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Map
Hornweg 5, Sankt Johann in Tirol, Tirol, 6380

What's nearby

  • St. Johanner Bergbahnen - 4 min walk - 0.3 km
  • Jodlalmbahn - 7 min drive - 2.9 km
  • Kitzbuehel Tennis Stadium - 14 min drive - 10.9 km
  • Hahnenkamm Cable Car - 14 min drive - 11.0 km
  • Kitzbueheler Horn Ski Area - 25 min drive - 15.3 km

Getting around

  • W.A. Mozart Airport (SZG) - 67 min drive
  • Grieswirt Station - 6 min drive
  • Oberndorf in Tirol Station - 7 min drive
  • St. Johann in Tirol Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Huber Bräu - ‬6 min walk
  • ‪Villa Masianco - ‬2 min walk
  • ‪Happy Snack - ‬9 min walk
  • ‪Gasthof Mauth - ‬8 min walk
  • ‪Cafe Konditorei Appartementhaus RAINER - ‬6 min walk

About this property

Hotel Crystal - Das Alpenrefugium

Hotel Crystal - Das Alpenrefugium features downhill skiing and snowboarding. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other features include a bar/lounge, a fitness center, and a sauna. Ski passes, storage, rentals, and lessons are also available. Fellow travelers like the overall property condition.

Languages

English, French, German, Italian

At a glance

Hotel size

  • 40 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (EUR 9 per day; includes in/out privileges)
  • Uncovered onsite extended parking (EUR 7 per day)
  • Free 24-hour offsite parking within 1640 ft

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

What to do

  • Yoga classes
  • Archery
  • Mountain biking
  • Rope course
  • Segway rentals/tours
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Skydiving nearby
  • Ziplining nearby
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Segway rentals/tours
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1966
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Traditional architecture

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Crystal Sauna has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.60 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 13 for children
  • Airport shuttle service is offered for an extra charge of EUR 159 per vehicle (one-way, maximum occupancy 6)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 6:00 PM and 10:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed during April and November.

Children & extra beds

  • Cribs/infant beds are available for EUR 29.0 per night
  • Rollaway beds are available for EUR 89.0 per day

Parking

  • Uncovered self parking costs EUR 9 per day with in/out privileges
  • Uncovered extended parking costs EUR 7 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Aktivhotel Crystal
Aktivhotel Crystal Hotel
Aktivhotel Crystal Hotel St. Johann in Tirol
Aktivhotel Crystal St. Johann in Tirol
Aktivhotel Crystal Hotel Sankt Johann in Tirol
Aktivhotel Crystal Sankt Johann in Tirol
Aktivhotel Crystal
Crystal Das Alpenrefugium
Hotel Crystal - Das Alpenrefugium Hotel
Hotel Crystal - Das Alpenrefugium Sankt Johann in Tirol
Hotel Crystal - Das Alpenrefugium Hotel Sankt Johann in Tirol

Frequently asked questions

Is Hotel Crystal - Das Alpenrefugium currently open?
The property is closed during April and November.
Does Hotel Crystal - Das Alpenrefugium offer free cancellation for a full refund?
Yes, Hotel Crystal - Das Alpenrefugium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Crystal - Das Alpenrefugium?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Crystal - Das Alpenrefugium?
Yes. Self parking costs EUR 9 per day. Extended parking costs EUR 7 per day.
Is airport shuttle service offered by Hotel Crystal - Das Alpenrefugium?
Yes, an airport shuttle is available. The charge is EUR 159 per vehicle one-way.
What are the check-in and check-out times at Hotel Crystal - Das Alpenrefugium?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Crystal - Das Alpenrefugium?
No, this hotel doesn't have a casino, but Casino Kitzbuehel (14-min drive) is nearby.
What is there to do at Hotel Crystal - Das Alpenrefugium and nearby?
During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for mountain biking and archery. Additional recreation onsite includes yoga and segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Crystal - Das Alpenrefugium also has an arcade and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Crystal - Das Alpenrefugium?
Yes, there's an onsite restaurant.
What's the area around Hotel Crystal - Das Alpenrefugium like?
Hotel Crystal - Das Alpenrefugium is in the heart of Sankt Johann in Tirol, a short 10-minute walk from St. Johann in Tirol Station and 4 minutes' walk from St. Johanner Bergbahnen.

Reviews

7.6

Good

8.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Very nice and clean hotel and room. Staff is kind and open answer all questions. Only two things were inconvenient; I could hear my neighbors through the wall and additional fee for parking by the hotel.
Peter, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Restaurant closed on Saturday, Sunday and Monday for dinner.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful atmosphere at the Crystal
Came to Sankt Johann in Tirol for a week of skiing. We ran into alot of problems on this trip but because of the great hospitality at the Crystal, we still had an enjoyable vacation. Everyone at the hotel is incredibly welcoming and thoughtful. Food is very good and plentiful. Clean rooms, clean hotel and comfortable beds. One of the best things we enjoyed was the wellness area in the hotel - 3 different types of saunas that we had virtually to ourselves every day. The limited time that they are open is not a problem and works well for skiing. The hotel is nicely situated to both the ski lift and the main shopping area. No need to move your car throughout your entire stay. We would definitely stay here again, and would love to come back in the summer.
7-night trip
Verified Expedia guest review

8/10 Very Good

Good Skiing Hotel
Only at this hotel for one night so not much time to rate it. What we saw was all good. Hotel just down the road from the ski lift and quite close to the town (5mins brisk walk). Breakfast was good and staff friendly. Comfortable beds and room.
Verified Expedia guest review

10/10 Exceptional

Great place to spend a few days...
The family owned hotel is close to everything and is beautiful. The gondola ride is just a very short distance from the hotel. A downer is the lack of elevator, so if you have a lot of luggage, be prepared to have a work out. Everybody is nice and helpful here; they can keep your luggage if you have to check out but want to sight seen a bit more. I had a great stay.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Your standard European Guesthouse
The location at the bottom of the slopes is great. If you are used to staying it small European hotels, this one is average, which is to say the room is small, but clean and well kept. (I had a single room). Breakfast was good, I didn't have dinner at the hotel. The available internet was fast enough, 1.5M+. My only other comment is that the sauna is only open from 1530 - 1830, and not open on Sunday. So after a day of skiing until the last run at 1630, then a gluhwein at the bottom of the slopes, you have to rush to use the sauna. But the city's indoor pool and sauna center is a short walk from the hotel. The St. Johann ski area is more for beginner to average skiers. So I will probably not go back. But if I did I would stay at this hotel again.
Verified Expedia guest review

10/10 Exceptional

Suosittelen
Erittäin ystävällinen henkilökunta. Hinta/laatu poikkeuksellisen hyvä. Pohdin hyvän huoneen ja työpisteen vuoksi jäämistä toiseksi yöksi.
Rauli, 1-night trip
Verified Hotels.com guest review

6/10 Good

Group of four travelling together. Located at the top floor. The room itself quite ordinary. No balcony. Windows high in the room. Want to see out need to stand up. Anoying noice from ventilation during daytime. Room nice and clean. The dining options of this hotel was not appealing so we did not eat at the hotel during the week. 25 € each person for breakfast NO WAY. Dinner only on pre-booking and very pricy 60 € for evening menu. Really good dining and breakfast alternatives very close to the hotel. WIFI in the room non functional. 4G on phones barely reachable. Bring your own internet. Indeed friendly staff. Ideal location for public transport, skiing and lift as well as all the nearby restaurants.
carsten, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Christian, 2-night trip
Verified Hotels.com guest review

6/10 Good

Dyrt,fick betala att stå på parkeringen Ingick ingen frukost i priset
carina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dejligt hotel med meget venligt personale
Arne Normann, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Preis Leistung hat nicht gepasst …
2-night trip
Verified Hotels.com guest review

2/10 Poor

Ole Haubo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jakob, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Disappointing experience
This hotel is clarly overpriced for the level of service you get. Supposedly a 4 star hotel, but no toiletry items at all in the bathroom, just a soap dispenser stuck on the wall; Poor breakfast buffet, in variety and quantity: I have seen better breakfasts in some 2 star hotels. The fact that they charged us an extra 72 Euros per night for a 3 year old child sharing his parents bed seemed to me really exagerated. Also, be prepared to move your luggage through the stairs as the elevator only reaches half floors. Even the picture of the swiming pool they put on their front page is not directly at the hotel, but it is the municipal swimming pool that is 10 min away, and to which they provide you with free entry tickets. An finally, although the reception ladies were quite nice, the manager was very rude to us and made us feel really unconfortable and unwecomed during our stay. In conclusion, not what we expected at all!
Dominique, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alles passt!
Slava, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Mark, 2-night trip
Verified Expedia guest review

8/10 Very Good

Jos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

gianluca, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Inhabergeführtes Hotel in unmittelbarer Liftnähe
Gepflegtes Hotel mit gutem Frühstück, Halbpension kann zugebucht werden. Parkplätze sind vor dem Haus vorhanden. Das Zimmer war sehr sauber und alles Notwendige für einen Kurzurlaub vorhanden. Das Servicepersonal war sehr freundlich, wir kommen gerne wieder.
Kerstin, 4-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Empfehlenswertes Sporthotel. Das Personal war bis auf eine Mitarbeiterin sehr nett und - wenn gefragt - hilfsbereit. Das Zimmer war von den Abmessungen großzügig, die Austattung etwas bieder (aber durchaus stimmig). Der Fernseher war der kleinste den jeh gesehen habe (persönlich keinen großen Wert), dafür aber eine (Lese-)Sessel. Auffällig war die Sauberkeit; durchweg tip top! Angehm überrascht war ich von dem aufwendig und liebevoll gestalteten Saunabereich (Finische-, Bio- und noch eine weitere Bio-? Sauna) Beim Frühstück ist der exzellente Kaffe hervorzuheben. Die Parksituation kann etwas schwierig werden. Abgesehen davon könnte man sich Sorgen um Dachlawinen machen (in dem Fall dürfen die allermeisten Parkplätze entfallen) Abends gibt es nur Halbpension, kein „à la Carte“, Restaurants sind aber fußläufig gut erreichbar. Gerne wieder!
2-night trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Martin, 1-night family trip
Verified Hotels.com guest review